Can't contact store directly, goes to AI which was no help. Drive to the store and still no helpread more

Wouldn't even give 1/2 a star if that was an option. The staff here is so piss poor...I can't…read morebelieve I am wasting my time writing this review. The staff has absolutely no idea what they are doing and walk around aimlessly in the store. Super frustrating...

I was having problems with the Wi-Fi on my mobile and since I was in Costco decided to ask one of…read morethe reps there. My service is with T-Mobile. The rep I talked to had such an attitude, even though I was very polite, he didn't want to be bothered. He dismissed me and said I should talk to the service Provider. He was bald headed. I can't even tell you his name because he did not have a name tag on. I will never approach anyone at that counter in Costco. He ruined my shopping experience at Costco. My experience with most reps at these counters know as much as I do. I'm a senior and I'm not tech savvy.

Came in to upgrade 3 phones originally long time Sprint customer…read more Kaysha did all 3 transactions. It's been a nightmare since. Returned the tracker that she said was free only to see $10/mo on my bill. Even after I returned it Sprint had to call the store because it was never removed. She also stated the iPhone watch was $10/mo I asked repeatedly only $10/mo was told yes only to see $30/mo on the hill she failed to mention the $20 device fee. Brian the 'manager' is absolutely USELESS I don't know why he's even there. He can't ever help with anything and I have to repeatedly go into the store to deal with their lies and hidden fees!!!! Stay far away from this store!!!!

I can't say enough good about these folks…read more I rely so much on my tech - in my life and in my biz - it is so important to me to have the perception of expertise in folks fixing my stuff ... and the perception that they Care about me, my tech, my biz... this icing on the cake - kind of mind-blowing. I find myself so grateful. I appreciated my interactions with and service from each of the two owners so much - in different visits - I brought them gifts - which is not normal for me - I just had to GIVE Back. Meanwhile, I need great value - I don't want to, and I don't have a budget to Pay for high-end service. Somehow I am getting high-end service at low-end price. This is an excellent quadrant. Are they perfect? no. Are they still learning this or that? yes - who isn't - the realm they operate-in is wide and ever-shifting. And, the communication about what they know and don't , what they know and what they will try to figure out is... beautiful. I went there originally for an issue that was illusive - was it a battery or screen issue with my iPhone? I was SURE it was on Deaths door. It is now working beautifully! Then I came back with my Mac (which is behaving SO much better now) and my partners cell phone (which they said it was a better investment to replace than to fix - thank you!), my partner is going in with his Mac soon. I am really grateful to have these guys on my side. Much valued into today's crazy tech world. Oh, and everything was done within a DAY - a DAY. Have you noticed the waits for Apple repairs? Hope you enjoy as much as I have!

Left my device in the store with the repair guy for a screen fix and while I was shopping I…read morereceived a notification that someone was trying to access my email and they were trying to access it from that location. I went back and retrieved my device and confronted the gentleman about the attempt to access my email which he thoroughly denied. However, there was no work involved the address location, was clearly given. So I don't trust them at all.

TERRIBLE service. They had a completely full store with ONE register open. This was ridiculous.read more

From the owner: Switch today & enjoy America's largest 5G network.read more

Very knowledgeable staff! Travis was insanely patient and went out of his way to resolve our issue…read moreand had a smile and positive attitude the entire time.

We we're asked to sign and wait on our car but we waited for about 30minutes and they don't have…read morewhat we need. Seriously? If they just answer our question first we should not wasted our time! People be considerate!

Great experience! Fast & well priced. Great customer service as well!…read more Highly recommend! Thank you! Kevin & Rylee M.

These guys are amazing! Courteous, professional, great prices and very quick! I have recommended…read morethem to my clients, friends, and I also use them myself.

Bill was great. Took the time to put a new screen saver on. Perfect. I'll be bringing in my…read morecomputer next fall just to get it checked out. Really comfortable to talk to. Not crazy pricing.

I had a charging issue with my IPhone. The technician was very friendly and inspected my phone…read morequickly. He found the issue right away and did not charge me anything. This business clearly values long-standing customers, not just a quick buck. Highly recommend!!!

Rebecca was amazing, she was literally helping 3 customers at a time. Rebecca was the only one…read moreworking in the store. She went beyond the normal scope of service, she fixed our problem and helped us to save money and continue our service, Rebecca should be rewarded for her service. The Jordans (Customer)

My husband's phone for over 5 years could not receive text messages. We have taken it to a number…read moreof ATT locations, and no one could fix it. Until today. Natasha was fabulous. Worked with ATT technical support and fixed what no one could do! Thank you.

Our home tower computer was running on Windows 10, Microsoft ended support for Windows 10 on…read moreOctober 14, 2025. I contacted True Blue Computers. I explained the situation to Greg. He came by our home and checked our computer and verified this computer could not be upgraded to Windows 11. Previously, I had been receiving messages from Microsoft stating that problem. Greg made some recommendations of refurbished and new computers. We decided to purchase a new computer....wireless keyboard....and wireless mouse. Greg took our old computer to his shop.....cloned the information we had saved....and loaded onto the new unit. This process took only 3 days. Greg apologized for taking so long. However, due to the Windows 10 support ending....the shop was busy with other customers facing the same predicament as we were. Greg called and made an appointment to come install our new computer. All went well and the new computer is working wonderfully. Greg his team at True Blue Computers are AWESOME!!! They went about and beyond in getting our new home computer system up and running. I assure anyone you can trust on dependable service from True Blue. They are honest and dependable. I highly recommend True Blue Computers.

Highly recommend! VERY HONEST! Paul came to our house when a power outage destroyed our RUCKUS…read morenetwork. Paul tested everything & determined that we really didn't need it as our SPECTRUM WI-FI was strong enough without it. He helped us set up all our devices on just the Spectrum 5G network. He could have sold us a new network for $300+ and we wouldn't know any better!! I can't say enough good things about Paul and TRUE BLUE COMPUTERS!!