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T-Mobile

5.0 (2 reviews)
Closed • 10:00 am - 8:00 pm

Services - T-Mobile

Telecommunications

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2 years ago

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6 years ago

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Verizon

Verizon

(3 reviews)

TL;DR: There's a T-Mobile across the street; spend your money there instead. You probably spend a…read morelittle more, but you also won't be blatantly lied to as a "sales pitch". I purchased a screen protector for my phone when I got it and started my plan with them, transferring from T-Mobile to save money. At the time of purchase, I was told that it had a lifetime replacement warranty, and that it was a simple bring it in and exchange warranty, no money trading hands, no website to visit, all handled in store (I made very certain of this, and got a very clear affirmation from the sales rep). Come time to replace the protector, I am told that it will be $22, as the warranty only covers half the cost, and they won't stand by what I was told. I would never have spent almost $50 on a cheap tempered glass protector that I could have gotten at Wal-Mart for $20 with a better warranty if not for being told differently. I highly recommend at the very least skipping any accessories in-store and buying them online. I will be replacing this with an OtterBox cover from Amazon for $25 brand new, with a proper lifetime replacement warranty. I have spoken with another customer who made a purchase the same week and got the same lie, and was also told it would be $22 to replace when they came in to warranty. This is absolutely not how retail is done sustainably. Short-term margins do not make for long-term profitability when you can't produce repeat business. T-Mobile, I'll be bringing business back to you guys soon.

I had a great experience from this store especially from Bryce, he'll take care of you and he's a…read moreveteran too!

T-Mobile - mobilephones - Updated May 2026

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