Salesman was rude and didn't try to give me trade in discount, going back to another service…read moreprovider soon. Bye Verizon

I have very little faith with Cellular Sales Customer Service Team. Yet, I do believe that they…read morehave some employees that actually care about their jobs and customers. Shane L. at the Verizon store aka Cellular Sales in Altus, OK. I do believe he wasn't informed about my situation by Jacob, or other employees. After dealing with Verizon customer service and Cellular Sales Customer Service Team I see they have a lot of issues with staff. I appreciate Shane L. for taking care of the issue in one day. No run arounds and he is definitely passionate about the company. That was refreshing after dealing with a week's worth of the run around. I left several messages for the store manager and I do believe the messages were never given to the actual store manager. I hope Shane L. gets a better team that supports his value. He's the only person that actually listened and handled the situation. Shane L. Gets 5 starts.

Have been a US Cellular customer when I lived in Oklahoma City and when I moved to Altus,OK 5 years…read moreago. I get very good service with no dropped calls or interference, static in the line. Ebony went above and beyond to help me approx 2 weeks ago because I had a black screen on my phone and I couldn't make or receive calls or do anything with my phone. I took it in to see if I could get it repaired and it was on a Saturday during the Rock and Rumble weekend, I didn't want to buy a new phone even since I was up for an upgrade. She went above and beyond to help me and call repair places for me and I went to LAWTON Batteries Plus to get it fixed in an Hour. Ebony , Kudo's go out to you!!! Thank You so much..

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

Do not use this store go to Lawton They liars and thieves I…read morehad insurance on my phone, they lied and said it was canceled and I had already used my upgrade months this was all to sell a phone

This is our families go-to for any cell phone issues! They're great and very reasonable priced…read more We've used them for 4 screen repairs and 2 battery replacements over the years.

Came here to get my phone repaired and the first time it was fine except the screen was lower…read moreresolution than the original. I ended up breaking the screen again and paid $200 to get the motherboard transferred to a new model and now the screen randomly touches all over and doesn't work half the time. Came back an tried to just buy a whole new phone AND THE GUY TRIED TO SELL ME A BROKEN PHONE then blamed me for breaking my phone again instead of making it right. Worst place to get repairs $400 down the drain for nothing.. never coming here again

Got a ps5 hdmi port repaired there. Well it took them months to get around to it when it was just a…read moresimple port replacement and within the month the port they replaced wasn't working either.

JOIE, Joie, Joie...I pray US cellular knows what a gem they have ! I did not have an appointment…read moreshowed up had to wait, but it was worth it. I told Joie when it came time to get a new phone I would be back. While waiting, I overheard the interaction she had with each person ...what struck me most was how each individual appeared to be like family. Joie has a gift with people and she exceeds and exudes what customer service is all about. Getting a new phone is always stressful but she made it the best part of my day kudos to US cellular. I hope she is honored where she works and other employees take note of her genuine care and concern of each individual and polite demeanor !!! Grate for Joie, Sheila

My husband and I went in, after a bad experience with Spectrum, and they were ALL about customer…read moreservice when you stepped through the door! Im so tech stupid it's embarrassing and they set us up with THE perfect associate. Her name is Joie, yes pronounced "Joey". We got more than we thought we could afford and she even helped me set up my email. Turns out that wasn't easy but she wouldn't give up! Trust me. Go to the store and see her and you'll know exactly why this comment is so long and why I gave them, and her, 5 stars! Thanks Joie!

This place is perfect if you like doing business while loud rap music plays that cusses and…read morerepeatedly says the F word and if you like feeling like your bothering the staff simply because your there to do business with them

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

Good phone repair store GSR offers services at reasonable rates and gets the job done in a prompt…read morefashion. Check it out!

This place is a scam We went there to get a new battery and they got us one but then we later we…read morenoticed that the battery health was only at 85% on the new one. DO NOT TRY THIS STORE!!!

TL;DR: There's a T-Mobile across the street; spend your money there instead. You probably spend a…read morelittle more, but you also won't be blatantly lied to as a "sales pitch". I purchased a screen protector for my phone when I got it and started my plan with them, transferring from T-Mobile to save money. At the time of purchase, I was told that it had a lifetime replacement warranty, and that it was a simple bring it in and exchange warranty, no money trading hands, no website to visit, all handled in store (I made very certain of this, and got a very clear affirmation from the sales rep). Come time to replace the protector, I am told that it will be $22, as the warranty only covers half the cost, and they won't stand by what I was told. I would never have spent almost $50 on a cheap tempered glass protector that I could have gotten at Wal-Mart for $20 with a better warranty if not for being told differently. I highly recommend at the very least skipping any accessories in-store and buying them online. I will be replacing this with an OtterBox cover from Amazon for $25 brand new, with a proper lifetime replacement warranty. I have spoken with another customer who made a purchase the same week and got the same lie, and was also told it would be $22 to replace when they came in to warranty. This is absolutely not how retail is done sustainably. Short-term margins do not make for long-term profitability when you can't produce repeat business. T-Mobile, I'll be bringing business back to you guys soon.

I had a great experience from this store especially from Bryce, he'll take care of you and he's a…read moreveteran too!