I would give this place zero stars if I could. They claim to be the here to help you place…read more However, not one person greeted me or was even insight. The only employee I saw was to busy making popcorn to even greet me. I say this place is a freaking joke.

I have no idea why they built this Ace Hardware. There was already a small ace across the street,…read morewhich was not replaced by this one. Also fox lumber had everything this location has and at better prices only a couple miles away. Every time I've gone in here they haven't had what I needed or it was exorbitantly expensive. They carry a very limited line of tools, and an even more limited selection of building materials. I assume this location was designed to cater more to the homeowner who only needs a few things but there's nothing to get here that you can't get at Walmart, Atwood's, or Fox for cheaper. That said, the customer service is great, and its a very nice, clean, and well organized store. This is the first true 'Ace Hardware' brand store I've been to, so maybe all their stores are expensive but its too much for me when I know you can get stuff cheaper in town guaranteed, much less online. If you happen to live across the street and only need something basic, then maybe this is the spot for you.

We used to love shopping at Ace however, when my husband went in today to look at drill bits, he…read morehad a young lady who worked there come past him, asked if he needed help and he politely declined. He pulled up Harbor freight on his phone and saw that they had different drill bits. So he put them back on the shelf and he was going to go there to get it instead. He went across the store to look at some other items at Ace and the same lady came over there and accused him of stealing the drill bit??? Congratulations you have lost a customer.

If you haven't visited this store in a while, you should!…read more So many items in store that you cant find elsewhere. Large showroom with tile, carpet and lvt. nice and friendly employees as well.

Love the convenience of having a local Ace Hardware, especially here in our little town…read more I can honestly say, I have not been back to a Lowe's or Home Depot since the day this Ace opened here in Burkburnett. I don't need them. If it's not here locally, the employees can usually get it here in a day or two by special order. Speaking of employees, these folks are some of the best. The second I walk in the door I hear, "Welcome and can we help find anything?" Even better, they know exactly where the item is every time I do answer. Love this place! Ace truly is the place with the helpful hardware folks! PS ... Don't forget to grab some 'World's Finest Chocolate' at the checkout counter. That is if I left you any.

Always great selection and great help (plus the awesome popcorn!) In fact heading Saturday to make…read morea big purchase!

Nobody in the store knew what a furnace filter is. They told me to look in sporting goods. Rhe…read morewebsite showed filters in stock for 3.99. When I finally found them, with no help from employees the only ones in stock were 11.99. When I asked the cashier about it she said they always show items in stock, even when they don't have any because they might get some in the future. This is a classic bait and switch scam. Shame on Atwoods!!

The best place in town for cracked, warped, twisted and overly expensive building wood!…read more Do yourself a favor, if you have the time to spare, go to Lawton where the wood is better at one of the brand name stores. Plus, everyone, except the woman at the wood counter, is always in the worst mood. It's almost like you are bothering them to check out and give them your money. Just go to Lawton!!

I don't know why everyone here seems like the absolutely hate their life. They are so rude and act…read morelike you even checking out is a problem for them. I've tried giving them benefit of the doubt but this is the 4th time I've gone and had horrible service.

Very helpful staff with a good selection in door handles. They helped us every time we need ed…read moresomething. I have not been disappointed with the service here. No matter who is at the counter. They also have a nice selection of wood putty.

Staff is friendly but only when it's apparent you are ready to purchase something. If you don't…read morewant a particular item they are so persistent on the item that i almost set everything down and walked out but I bought the items in hand and left. My friend who was with me asked them to hold an item for a day till he returned and he returned the next and they put the item back on the shelf and when asked to help him find it again they offered no assistance. I ended up bringing the items back anyway because two doors down the same items were nearly half the price. Won't be returning here during my stent here at altus.

This place was incredible. I've never seen such a huge antique shop with room after room of neat…read morestuff. They had rooms for every type of antique fan. Took a bunch of pictures to give an idea but this doesn't even scratch the surface. They have older but nice furniture along with what looks like some hand crafted new pieces too. They have shelves of records, tools, signs, household items, knick knacks, pots and pans, camping stuff, sports equipment... books, movies, toys. Totally worth a look.

My Favorite Store on Earth ! Affordable Prices & an Adventure to Shop there.You never know what you…read morewill Discover there !

Sears has been in my life for, well, all my life. I remember my Mother taking me shopping in Sears…read morewhen I was a wee lad. When Sears had the big stores, like Dillard's. I remember fondly buying my first set of tools at Sears after I got that great (and terrible) Sears Credit card in my early Twenty's. I had those tools for 27 years until I sold them at a garage sale so I could buy...That's right NEW Sears tools! In any case I think all Sears are pretty much universal. Been to them all over the country. I'm not saying the one in Altus is better or worse than say the one in Tucson. I'm just using this store because this is where I live and its the store I frequent. I like the one in Lawton too. The 5 star is coming from a place in my heart as well as some practical experience. I personally have never dealt with a Sears employee that did not or was not willing to do whatever it took to make me happy. I have recently been given free parts for a weed eater that I broke just because they had them there and It was the easy thing to do. I've had broken tools replaced on the spot when they had them and ordered immediately when they didn't. I've had things fixed for free at several different stores. They are also one of the last or maybe the last place you can put something on layaway any time of year. In my opinion, across the country, this is the best chain store there is.

What a great store to purchase your home appliances, beds, tools and lawn equipment from. They have…read morea new owner and you should go an visit them. They will treat you with the best customer service skills you can ask for.