The best place in town for cracked, warped, twisted and overly expensive building wood!…read more Do yourself a favor, if you have the time to spare, go to Lawton where the wood is better at one of the brand name stores. Plus, everyone, except the woman at the wood counter, is always in the worst mood. It's almost like you are bothering them to check out and give them your money. Just go to Lawton!!

I don't know why everyone here seems like the absolutely hate their life. They are so rude and act…read morelike you even checking out is a problem for them. I've tried giving them benefit of the doubt but this is the 4th time I've gone and had horrible service.

These people are friendly and can and will get you the best deal they can! I've been doing business…read morethere for 15 years! No complaints but one " My wife wont let me go in there!

Tosha the manager has the worst customer service i have ever seen. She had her people call me…read moreduring my work hours (swing shift) and during my sleeping ours until (10am) then when i call she greets me and asks how i am doing i tell her not so good she had her people call me three times in 24 hours. She responded by saying i if i had let them get a word in edgewise i would know why they called. At this point i lost it asking "now she is going to cop and attitude?" At this point i did cuss her out. I have to say here that the person that called me at 945am twice was cussed out. I will admit that i could have handled this differently. However this is not the first time and i was nice with them those times. Also Tasha was who i spoke with those times as well. She also threatened to "come get her stuff". I am sure there are rules to operating and i am sure they are required to call the primary and get some time to get their payment. Given a better choice i would not go to this store.

I would give this place zero stars if I could. They claim to be the here to help you place…read more However, not one person greeted me or was even insight. The only employee I saw was to busy making popcorn to even greet me. I say this place is a freaking joke.

I have no idea why they built this Ace Hardware. There was already a small ace across the street,…read morewhich was not replaced by this one. Also fox lumber had everything this location has and at better prices only a couple miles away. Every time I've gone in here they haven't had what I needed or it was exorbitantly expensive. They carry a very limited line of tools, and an even more limited selection of building materials. I assume this location was designed to cater more to the homeowner who only needs a few things but there's nothing to get here that you can't get at Walmart, Atwood's, or Fox for cheaper. That said, the customer service is great, and its a very nice, clean, and well organized store. This is the first true 'Ace Hardware' brand store I've been to, so maybe all their stores are expensive but its too much for me when I know you can get stuff cheaper in town guaranteed, much less online. If you happen to live across the street and only need something basic, then maybe this is the spot for you.

Very helpful staff with a good selection in door handles. They helped us every time we need ed…read moresomething. I have not been disappointed with the service here. No matter who is at the counter. They also have a nice selection of wood putty.

Staff is friendly but only when it's apparent you are ready to purchase something. If you don't…read morewant a particular item they are so persistent on the item that i almost set everything down and walked out but I bought the items in hand and left. My friend who was with me asked them to hold an item for a day till he returned and he returned the next and they put the item back on the shelf and when asked to help him find it again they offered no assistance. I ended up bringing the items back anyway because two doors down the same items were nearly half the price. Won't be returning here during my stent here at altus.

Gerry.P was very helpful; great service, great hospitality in value, explicitly selective in…read moreperformance of experience. We are visiting from California & this has been one of the greatest services we've received during our visit. Thank you Gerry.P.

The people are very helpful especially walking in on the pick up area. I love going to Home Depot,…read moreThey have a variety of things from Christmas to building and fixing your home, gardening, painting, cleaning supplies, anything you could think of they have. The price is better too!

I tried twice to get a quote out of them. Called and entered the store to schedule a time to come…read moresee the fireplace and to replace it. Felt like they didn't really want my business. Will be searching for other help now.

We live in Lawton OK, and were needing to replace our fireplace that was not installed properly,…read more12 years ago, causing water to run down the flue and caused rust. We visited with Johnny the owner of the Ember Shop in Wichita Falls TX, and were very pleased with the knowledge and no pressure sales. Johnny and his staff were very patient with the calls and emails we sent, about all the different options and size unit we would need. The installation was completed last week, and we are very happy we drove to Wichita Falls TX, to find a dealer we could actually trust to do a complete and thorough job. The Fireplace Exrordinair, brand of fireplaces are amazing and we give the Ember Shop a 10* . Now waiting for winter

From start to finish, such a great experience! Melissa and Mika made the in-store purchase so easy…read more-- they answered all my questions and even made some last-minute delivery changes happen without a hitch. JC delivered and installed my Maytag double oven and was so professional, thorough, and courteous. He made sure everything was perfect and cleaned up before he left. I couldn't be happier with my purchase and can't wait for all the holiday baking with my new DOUBLE OVEN!

Heading to the store at 6:30 am to get 4 bags of ice to save my groceries because of the piece of…read morecrap refrigerator I purchased from Joe's Maytag 2 months ago. My brand new refrigerator will be placed in the garage after all the repairs and warranties take place. I'll have to go buy a new refrigerator at Lowe's or Home Depot because Joe's Maytag sells crappy merchandise that apparently always needs repair. It's a shame you cannot buy decent products from them. I should have purchased my merchandise in OKC but I reluctantly used a local vendor. Big mistake. DO NOT buy from Joe's Maytag. You will regret it. You will have to purchase replacement equipment. The owner sent an email with garbage for a response to my previous post. Wasted time and money.

Had a pleasant experience renting a 15ft box truck for 2 days. The staff was friendly and helpful…read more A password style padlock was on the tailgate. (U-Haul related) It took 2 minutes via phone to get the combo. M&D was attentive and helpful. Will use their service again, no complaints. Thanks to everyone at M&D.

Dropped off my 4 wheeler too have the carburetor fixed. After a month I picked it up. The 4 wheeler…read morecaught on fire in front of their business yet they refuse too accept any responsibility. Told me they weren't responsible via a lawyer then threatened that if I pursue the matter they would sue me. Obviously low grade work performed and no convictions of doing the right thing. If you have work done here and it goes bad you will be on your own