This place could be really good top notch five stars if they wanted to be, but they're never going…read moreto be because the dispatcher is the rudest person you will ever meet and if you complain, it gets worse very spiteful. It's amazing in the world of disability. how many people like this no excuse for it. If you can't do it get out I'm not saying that the transport service is not good because it is only if everything works well but if you're looking for a comfort when you're going through a hard times with your loved one that needs to be transported Then I would second-guess this place

been using ricar for my residents for years. they are like family the residents ask for the drivers…read moreby name they never rush the residents. sometimes they need to go to the restroom last min the driver waits then help them with their coat. the girls in the office are always helpful. you can't ask for a better company.

Easy to schedule. They consistently show up early or on time. Took great care of my father to get…read morehim to where he needed to be. Are quick to pick up for return trips. This business has been a lifesaver.

Great service highly recommend he was on time when our appointment was finished picked us up super…read morefast

I've always received & gotten 'Great Care' from CVs…read moreAlbeit I have only expected 'Great Care' and there.4.I have been fortunate enough to receive, just that 'Great Care so I - Thank you Love

Hired TLC to take my mom and her aide to and from a doctor's appointment today. It was our first…read moretime using TLC, and only our second time ever using an ambulette service, and I can't speak more highly of the drivers and of the company itself. Dispatch coordinated a seamless, on-time pickup in both directions, and the drivers transported my precious cargo to and from the appointment safely and courteously as well. Also good to note, the ramps worked flawlessly and the vans were clean, warm and comfortable to ride in. The drivers were also adept at maneuvering my mom's power wheelchair so we didn't have any hair-raising moments there lol. We do own our own van with a wheelchair ramp, but our ramp can be finicky so on an inclement winter day such as today it was not only faster to use TLC's equipment, but the drivers took care of strapping her chair in safely so it was also less work for me and her aide in that regard too! Kudos to the team at TLC, and we will definitely use them going forward for our medical transportation needs!

Absolutely awful!!!The MOST incompetent company I have ever dealt with.  1st appt scheduled to…read moretransport my mother picked her up 1/2 prior to appt and it was 45 drive at best. Dr held appt for an hour still no show repeated calls 10 min away.  Appointment cancelled!!Mom was brought back to rehab and missed Pulmonology appt that could be critical   Today different doctors appt scheduled No show again. They took her to the first doctor appointment. WRONG DOCTOR. Spoke to rehab 3 hours prior all info was correct.  Sitting at Dr waiting for her countless phone calls blaming everyone Demanded to know where exactly my mother was Told she was brought back to rehab. Absolute lie driver was still in area of original appt. Confirmed when I actually spoke to my mother!  Demanded refund for $192 they charged and was told it would be applied to next transport. Told them to €#¥ Thant I would never trust them to transport my mother again. How a company that deals with elderly transport gets away with this is disgusting.

The Ambulate Drivers that service Ockers Gardens Oakdale are unprofessional. An example of what…read moreI am talking about is a Choice driver did a 230 pick up today. The driver pulled his large commercial vehicle into a spot clearly marked for tenants only and leaned on his horn for about ten minutes instead of being a gentleman and knocking on the door the driver caused a disturbance. Also this horseshoe is a ONE WAY and Choices drivers continuously drive the wrong way. Use common sense!

This cab service has good ratings? Unbelievable! They are so unprofessional that I can't even…read morebelieve they are in business! I dealt with them 4 times. The first time I called, the dispatcher was falling asleep on the phone and rambling on. I had to stop her and ask her to just please just send the cab. The second time, I had 4 people in the cab with me. I was supposed to be picked up first but I had to wait for the driver to go and pick up someone else first. Then I had to ride with 4 people in the car. The third time I called, she told me the cab would be right there. It was on time but I had a 2:30 appointment and completely missed my appointment bc they double-booked. The driver told me that we had to go out of our way to pick somebody else up before he could drop me off. I didn't get there until 3:00 and therefore missed my appt. The dispatcher said that she would give me a "deal" on my next cab. My next cab should have been free! So tonight I called bc I have to be somewhere by 7. It was 6:20 when I called. I told the dispatcher that the other girl had said she'd give me a "deal" on my next cab. He said he "couldn't honor it" bc she was not there. He told me to call back on the weekend and talk to her. I said that I may not even need a cab again for a while and who knows if it will be the weekend. I explained this to him. The conversation got heated and he hung up on me! I called back and he said that he "thought the conversation was over". Lol. I can't believe I was treated this way! So I asked him to not worry about it and please send the cab. Well....I'm still waiting. It is now 6:40 and it's been 20 minutes. I should have Ubered. I will not use this cab company again. It's 6:43. No cab.

I called over an hour ahead for a taxi---I was asked what time my appt. was for And I said…read more1:30---they showed up at 1:40--I had to reschedule Dr. appt, also the week before the cost was $15 & suddenly this week it was $20plus they expect a tip $24 for a 12 mile ride, previously 2 times I had to share rides & was late ----USE VILLAGE THEY KEEP YOU UPDATED & NO RIDE SHARING____Terrible experience

I can not say enough wonderful things about Eric and his company. We had used other mobile…read moretransportation service companies before and they were horrible, as they would be 1-2 hours late for our medical appointments, as well as making us wait 2 hours or more for transport back home. Eric and his company are a shining star in an industry that just doesn't care. Eric is so meticulous from booking to your return back home. His customer service is amazing and his passion and care for his customers is unparalleled. His Driver KB is very caring and took great care of my wife who is in a wheelchair. We will never use anyone else. Thank you Eric for creating a company that cares so much and for providing customer service so exemplary that it should be the beacon for all other businesses to emulate.

I have used TRIPPR to help get my dad who is in a wheelchair and immobilize to Dr's appointments…read more The service is a lifesaver and very well run. The drivers are very nice and caring. I strongly recommend them.

Our experience was fantastic. Shawn, the driver, was an enormous help in transporting my elderly…read morefather - he was courteous, professional, kind, and the trip was a delight. My father will need many appointments and I will be hiring Hearts & Homes for all his visits. So happy this company is here!

Reliable first class service from Hearts and Home. We have…read morebeen utilizing this great company for a very long time and I will say that the reliability factor is superb as well as the professionalism exhibited for each call. Shawn is our man along with his safe driving skills and his well equipped van. He is always on time and endeavors to get us to our appointments in a timely manner. Highly recommend!!

I had heard nightmare stories about ambulette services -- drivers showing up hours late, no-shows,…read moreetc -- so I was nervous making my first appointment with TrueCare. Turns out that I had no need to worry. TrueCare showed up on time, loaded our wheelchair safely, and got us where we needed to go without any hassle. They even offer weekend pickups. Their office staff is polite, and it's easy to reach someone by phone. I highly recommend them for trips in Nassau and Suffolk counties.

Yeah, it's a new company, so give some slack, but they did get me to my appointment late, so I…read morecould not see the doctor. Perhaps in time, they will realize how far Manhattan is.

Great service! Owner Wayne was especially considerate and helpful in a time of chaos. They had been…read moregiving and okay from the nursing home to cancel transport for a post-op patient that was in dire need of attention and Wayne did the right thing and brought the patient into Manhattan for his doctor's visit anyway. He had every opportunity to say no, but he and his conscientious and very sweet driver saved the day. Thank you!

Can't say enough. zero stars. 3 hours late for pick up at dr office. The Dr. called and said he…read moreshould goto the emergency room . The driver refused to turn around 5 minutes from the hospital. The dispatcher said they needed insurance approval I said I would pay him $500 to turn around and meet me at the ER. He said he didn't want to lols his job. Did not care that my dad could loose his life! If you love someone- never let them use this -company.