They we're very quick to get someone over to look at the problem. Sam was very helpful on the phone…read moreand the techs were nice, would recommend.

This plc is amazing! They go the extra mile to satisfy their customers. I had the pleasure with a…read moregreat performance by Jordan who puts alot of his time into his job with clients. I highly recommend him so kind n sweet.. Im dealing with alot gnats that are driving me crazy. So far fingers crossed I think its been solved.. im given them 100 stars this plc is the best!! Oh all organic spraying .. if yr a summer person like myself n can't enjoy being outside in yr yard because of the flies bees n gnats, call kapture pest control just a phn call away.. thanks guys yr the best!!!

Upon finding my first roach while living in this apartment I moved into not too long ago, I freaked…read moreout and decided to call hit man. He responded quickly and even came the next morning. My fiancé showed him the roach that we found and he went ahead and gave us the exact quote that was given here. He sprayed all corners of the house I live in. Said to give it two weeks and they should be gone. amazing. Affective and great pricing. Thank you so muc

Professional, fast and honest. Was very clearly about product safety, pet exposure and our…read moreant-related project. Definitely who you want to hire. I have hired him multiple times and he is consistently the best. And no subscription plan required.

Ramy was great! He came out to remove wasp nest, he was quick and explained how we can prevent that…read morein the future. His price was reasonable and he polite and efficient.

Rami is our go to professional for all things that come up in the house (ants, bees, flies). He has…read morebeen to our house multiple times in the blink of an eye to handle whatever comes up. He does a great job and explains all elements of the infestation. I live in Ridgewood and having an older house invites plenty of cracks for critters to crawl in. I can't recommend Rami enough for his services and responsiveness.

After posting my review, I received a call and a text message from the owner, Kevin, regarding my…read morereview. He apologized for any misunderstanding regarding the service or the contract and stated that I could call as many times as necessary until the problem I paid them to address was resolved. He also offered to extend the contract at no charge to me. I am glad we spoke which is why I am updating my review.

Super professional and committed to getting rid of a pesky problem! I have hired them for a mouse…read moreissue in the past and they were just as good at getting rid of problem.

Absolutely the best customer service of any company I have ever dealt with.Great communication, and…read morewhen I had an issue they were there the next day, and three more times in 10 days for follow-up. Highest recommendation!

I wanted to take an estimate for preventative measures, but I was told initial inspections are only…read moreavailable M-Th before 1 PM. I work business hours, and I shouldn't have to use my personal time (or a holiday) to go home to meet with a company for to gain MY business. Unless you work from home or can make yourself available, it's not worth calling for an estimate.

I am someone who rarely leaves reviews. The only time I would leave a review is for exceptionally…read moreterrible service as a warning to others or for a truly outstanding company to point out the folks who go above and beyond. With DefendPro, I can say I am leaving this review because I had an excellent experience! They answered my online Yelp message the same day, and I was able to schedule within the same week. The owner answered my call on the third ring since I had to call him back after his missed call. He scheduled my appointment promptly and arrived right on time. He was extremely knowledgeable and took the time to thoroughly inspect the home, explain the issues, and walk through the treatment plan. What really stood out was his honesty. He didn't try to upsell me or recommend services I didn't need. That level of integrity is hard to find, and it made me feel confident that I was getting the right solution, not just the most expensive one. I got three different quotes before choosing, and their pricing was by far the most competitive for the quality of service offered. It was clear I was getting great value without any compromise. If you're looking for reliable, honest, and fairly priced pest control, I highly recommend them!

We're so glad we found Daniel and Rafael! We had a termite issue and they came out the same day--no…read morewaiting, no stress. They were super friendly, knowledgeable, and made us feel at ease right away. They treated the perimeter and did clean, careful drilling around the foundation. We especially appreciated that they wore shoe covers inside--such a thoughtful detail. Fair pricing, excellent service, and a truly professional team. Highly recommend if you need pest control done fast and done right!

Best Pest Control removed an enormous paper wasp or hornet nest hanging up in a tree in the…read morebackyard. I called them on Thursday and they removed it the next day. They removed the nest and cleaned up the debris. They were professional, guaranteed their work, were easy to schedule and get an estimate by text with good communication. The price was very fair. I would highly recommend the company and would call them again. Our thanks to the guys for taking care of this!

They were the best we have had regarding pest control in 24 1/2 years. Other services really didn't…read morelisten on what we were seeing in regards to bee entries into the house. They tickled the house and a few weeks later we would get some wasps etc. Best came out, listened to what we were seeing asked questions on what we saw each year and took control of the house ecosystem. They invest most of their profits to make sure they have top of the line equipment and treated every nook and cranny of the house. So far it's been about month 1/2 and no sightings of bees or outdoor vermin. They are great at what they do!!

Richard Sica was very professional and prompt. It was easy to schedule an appointment. I called and…read morehe called back right away. Super! He showed up on time and answered any and all questions I had. He has a courteous manner, which is nice under pest-issue circumstances. The spray he uses doesn't stain, he set down traps and gave me instructions. It took a little over 30 min. I am glad I called, and bugs seem to be abated!!# Yay!!!! :) Thank you Richard Sica~ I would definitely call again and do recommend his services!

Definitely who you should call in an emergency or for any pest control need! I saw a wasp hive…read moreforming by my infant sons bedroom window and called them right away- they came right over! They were accommodating and very professional and helped solve my problem immediately! Will def use again if need be!!

they are horrible . poor service and charges way more than what was agreed upon . lazy men that…read moredoes very little and charges way above . they want to bill you for $3000 instead of what was agreed uppn then threaten you . i dont want any reply from this company to make anything right . they have done their damages with my account already .

Around two weeks ago, I contacted the service number for Orkin Pest Control, which reached their…read moreheadquarter call desk. They then asked me about the issue I was having (wasp concern, few coming in a day, wanted someone to inspect, which is free, or so they claim). In the event that full-service pest-control was determined to be required upon full inspection, I agreed to a price of $392.32 plus tax and added warranty through the end of this year making the pre-authorized total $432.42 if they were to provide the full suite of removal/extermination services (because remember the inspection is "free"). The call desk rep ensured that this is merely a pre-authorization for the maximum cost of pest removal services, should the severity of the issue during the inspection require the full host of services. The cost of services performed on that day would be determined then and the payment would reflect the scope of work provided. The inspection: Their specialist not only came 45 minutes before their arrival window, when I missed their call because I was outside walking my dogs, saw that I had two missed calls and a notification saying my service had been CANCELLED... luckily I only missed the call by 2 minutes and was able to catch the specialist, but the fact that I could have lost the appointment all together due to poor timing on their part was pretty telling. The inspection itself was fine, the inspector found 2 inactive hives in our attic that were in such precarious places, they could not be physically removed. They were sprayed down with a few spritzes of their insectiside and dusted - took all of 5 minutes, and the total visit with inspection took no longer than 30 minutes; which he himself described as an "ad-hoc job". When finished, I asked the specialist how much I'd be charged and he said the order was put in for the full amount ($432.42), and that's what I'd be charged... He wasn't the person to quote me that or have the context but I explained that I was only to be charged for the services provided... and it seems I was charged for the full service, which this was not... Sent him on his way and called Orkin's number to take it up with them as the rep I spoke to when scheduling the inspection assured me that I would only be charged for the services provided as I was not sure I needed the full sweep of services for such an insignificant issue (2 inactive hives, a few spritzes of spray with no physical removal of either hive). . Lo and behold, I was told that I would have to pay the full $432 for a few sprays out of an aerosol can and some dust... which took the specialist all of 5 minutes to do. The disparity between the services provided for the price charged was preposterous. They immediately offered a $50 discount, which was unsatisfactory to say the least (if anything, that should have been the price for their service today) that would mean I'd be paying $382 for a few pumps of spray and dust... I then asked to speak to that person's manager and asked for a price breakdown of the services I am paying for... the manager of the Elmsford branch asks me how long the specialist was at my house (no more than 30 minutes) tells me the cost includes the inspection as well as the removal of the two inactive hives and the sprays..... You mean the inspection that was ADVERTISED AS FREE everywhere on your website and google, etc?! Essentially I was being asked to pay close to $400 for 5 minutes of spraying with NO REMOVAL of any sort. I eventually told her that the specialist that came to my house told me personally that had I contacted the local branch, I would've been able to secure a significant discount and that I couldn't because I called the main number (call center) listed on google, which then led her to discount the price further, on the condition that the warranty be voided. I agreed as I no longer can trust the integrity of their work or business policies. To make matters worse, I continue to have MORE WASPS than ever entering my home and have had to call a secondary pest-control company to take care of the issue properly. Needed to share the horrendously, shady business practices of this company. They're headquartered in Georgia, and their call center reps are not relaying proper and accurate information for when they send service orders to their local branches. BEWARE: they price gauge and operate on shady, non-transparent, and unethical business practices.

I am buying a property in Alpine and needed a WDI report the same day for my realtor. I needed…read moresomeone to come in the same day and called the closest company I could find. Kevin answered the phone and I could tell he realized the situation I was in and knew I needed the help. He facilitated a technician getting to my new house that afternoon and getting us the documentation on site. The price was reasonable and he didn't cut any corners. If we needed termite treatment it would have been deducted off the price. I'm so happy to have found a local pro in the area who I know is honest. 100% would recommend!

My dad owns a property in Englewood that needed servicing for rodents. He was on vacation so I had…read moreto deal with this. I called Village Pest Solutions and they came out the following morning. They were a pleasure to work with and they made the process so quick and easy. They dealt with the tenants and arranged follow up dates with the superintendent. I really did not have to do a thing after the initial call! So glad I found their NJ location.