Absolutely the best customer service of any company I have ever dealt with.Great communication, and when I had an issue they were there the next day, and three more times in 10 days for follow-up. Highest recommendation! read more

I wanted to take an estimate for preventative measures, but I was told initial inspections are only available M-Th before 1 PM. I work business hours, and I shouldn't have to use my personal time (or a holiday) to go home to meet with a company for to gain MY business. Unless you work from home or can make yourself available, it's not worth calling for an estimate. read more

No, they sprayed poison all over my mailbox could get the mail. It was dripping wet from the chemicals

I'm writing this review not because I used their service but because of their honesty and integrity in the way they run their business. I had a potential pest issue and so I reached out to Bugging Out because of the positive yelp reviews and one of our neighbors has their sign on the lawn. They returned my call in a timely manner and told me what kind of insect it was. They also told me not to worry and did not try to sell me anything. I've been burned by other businesses in the past so it felt strange when these guys were direct and clear about the issue. Interestingly enough, I will use them if I ever need to (hopefully never). They've earned my trust. Thank you. read more

Lifesavers!! They will come out at a moment's notice to help if they can! We will continue to recommend them again and again! ToniAnn and Luigi are great! read more

Really nasty owner!!! Was 1 day outside of service date(have been on their service for years!!!) Explained why I was not available for service on the date they chose for my service in April ( holiday ), and why I didn't follow up right away in July( death in family and I had an operation). And she was SO nasty and took me off service. Just shocking!! read more

My husband had used my office downstairs for at least 2 months during covid. I'd like to blame my carpet beetles on him since he never noticed the first one and just let them multiply like crazy.... he also never noticed the coffee he spilled all over my floor or the coffee stains all over my desk ..... men. When I finally got a chance to get in there, I almost blew my top. Wtf? Tiny microscopic bugs all over MY floor. I almost died. I inspected the bugs to figure out what the heck they were, and then tried to fix the problem myself...unsuccessfully. I found Bugging Out on yelp and contacted them. Had someone come for an estimate within a few days, and had the downstairs sprayed 2 days after that. It's been 3 weeks now, and "knock on wood" no more bugs. Love this company - highly recommend! read more

I been a customer for about 18months, and they have always been ontime with the schedule bug maintenance. However, I am so impressed with their response to my WASP nest that was a size of a basket ball. I left a message on their customer portal, and by the time I call them in the morning they told be that a technician will be there by 5pm. They eliminated the wasp nest on my house and called me to say they will come back in 24hr to make sure all the wasp was eliminated! From message to problem solve in less than 24hrs!! And I spoke to a person every time. They have my business for the long run. Highly recommend them read more

Bugging Out Termite & Pest Control - Wasp nest - Pest Control Near Me - Westwood, New Jersey

Just moved from Portland to the Oregon Coast and we were met with pest issues at our new home -- egads! Travis came to the rescue. It all started with him patiently listening to me freak out over the phone; he was extremely patient and receptive while I shared my concerns. The initial visit went so smoothly: he brought pure professionalism and explained all processes as he went about investigating rodent issues. 10/10 from a happy new client! read more

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Takes all the worry out of any home pest issues. The went out of their way to help us with a wasp nest in our tree this past spring. We just called them for another pest issue this winter. The staff and technicians are extremely helpful and courteous. The quarterly visits are always on time and we are notified first. So glad we took the Residential Home Protection Contract. Totally worth it!! read more

Bugging Out deserves more than 5 stars. They are one of the best service companies I have ever used. Like ever. I purchased a new home and had called several exterminators who each charged a ton of money, but didn't fix our issue. From the very first visit from Bugging Out, our issue was virtually solved. They came back repeatedly to make sure we were all set, and also spent a significant amount of time making sure that every exterior hole was plugged with steel wool. We signed a service contract with them, which I would highly, highly recommend. Every time we have called for other issues, they have come fairly quickly to resolve it. As part of the contract, they also come every quarter to do "checks" for critters and pests and such. The associates who come are all super nice, friendly, and very professional. My husband and I always joke that we never though we would like an exterminator so much! Keep up the great work Bugging Out and thanks for helping us to enjoy the use of our home, inside and out! read more

If I could give a million stars I would, not only to this company, but mostly to my tech John. He is professional, honest, hard-working and gets the job throughly done each time (I signed a year contract so he comes for maintenance every few months). I appreciate his knowledge and honestly with my "spider" issue we had and thanks to him... we are spider free! I am so happy that this company was recommended to me via a FB group and I am more happy that we are bug free and John is simply a fantastic tech! read more

We used Bugging Out at our previous home for a little over 2 years. Luigi and Toni were good, as were the guys on the phone, helpful and accomodating. The technicians on the quarterly visits did their job without bothering us. However, of the 3 places we received estimates from, Bugging Out was the most expensive, especially their home protection plan which was not a good value for us. In the end it was not effective in solving one issue that came up and not very effective in eliminating another problem. Pros -Customer service was solid, professional and friendly -When the technicians worked outside only during the quarterly visits, we didn't have to be home -We got appointments quickly, the guys answering the phones were accomodating and courteous Cons -Still saw bugs and spiders: We saw just as many bugs and spiders when we had the home protection plan as we did the many years before when we sprayed the basement and perimeter of the house ourselves with off the shelf spray from Lowe's. Seeing random bugs and spiders while also paying a good amount of money 4 times a year felt like a waste of money -Quarterly visits we could've done ourselves: The first home protection plan installation took a while as they wiped first floor exterior spiderwebs, checked points of entry, sprayed the basement and perimeter, and set up termite boxes. But after that, they were shorter visits, and that's when I realized we were paying Bugging Out 4 times a year to basically spray the perimeter, basement, check the termite boxes, and wipe down spiderwebs on the exterior 1st floor only -Calling another company for help: The other problem we had Bugging Out was unable to effectively eliminate, even after sending different technicians on multiple visits. We ended up calling another company that my brother-in-law recommended, and that company was able to find the source of the problem, and address it, just before the final inspection of our house before it was sold -Signing a contract. We had to sign a contract for Bugging Out's home protection plan, but luckily we ended up moving and that's how we got out of that contract read more

Great company. We are extremely pleased with all aspects of their service from the staff taking our call, the inspection/price quote by Luigi, scheduling our call and the techs that serviced our house. On time and as they said. All were professionals. It was a pleasure to work with such a top notch company. read more

I've been using bugging out for over a year and they are amazing. My home is bug free. In the summer, the bugs are crazy but they don't come in my house. Luigi shielded us. The service has always been and continues to be prompt. I get a text/ email before they come and when someone is here they ring my bell before they perform service. They're such great people. I will continue to use them and I highly recommend. read more

My wife and I are extremely pleased with the level of service we've been receiving with Bugging Out. After discovering evidence of past and present rodents in our new home, we decided it was time to get in touch with a local, family-owned business that our neighbors recommend. Here's what I really love about Bugging Out: 1. They aren't pushy salespeople. You explain your issues and what you need accomplished and they provide you with their cost of services. 2. They provide a free inspection of the home and do not pressure you into signing up for their services. They tell you what's going on and what they offer to remedy the situation. 3. They guarantee their work. We went with their year-round service in which they come every quarter to protect your home against bugs and other insects. We also needed to rid our house of mice. They sealed up existing entryways and worked with us over several weeks to catch existing mice and working to prevent future issues. If there's ever an issue, they are available by phone and someone will come over to inspect. If you're already on the yearly plan, they do what they need to without additional cost to you. And they won't stop until they're convinced the issue is resolved. 4. They are extremely nice. Every employee that has come over has been courteous, patient, and professional. Even the owner, Luigi, has visited our home several times. That really impressed me. Customer service is top priority for me and everything else is secondary. Since this gets a check mark on my list, I proudly and highly recommend Bugging Out. They may not be the lowest quote you receive, but their service is top-notch; you get what you pay for. I haven't had any issues with them thus far and I hope this review will help you in making your decision for a pest control company. read more

Such a phenomenal company , from the work they do, to the professionalism they display. We had another company before them, and they didn't solve any issues , only gave us a temporary fix. After several issues with mice, I knew we had to try a new company, and boy am I happy we did. The owner, Luigi is amazing. Very professional , and stands by his company. Within minutes of having him here he pointed out several issues. I knew this was the company we needed to move forward with. He wasn't pushy, and knew exactly what needed to be done. I would recommend Bugging Out to anyone! read more

We can enjoy our backyard again! Our backyard used to terrible to sit out and enjoy it due to mosquitoes and other pests. It was literally plagued with mosquitoes. Now we happily enjoy it with no bothering from pests. We have used other companies in the past but never had the same results like with Buggin Out. With other companies, it was like just throwing away our money. Buggin Out truly is worth every penny! read more

Great service and the maintenance plan totally worth it. I almost didn't do it. Glad I did

Our house was infested with ants and carpenter bees. In one visit, Mark from Bugging Out knocked them all out! Gone, the very next day! Next we needed to deal with a growing family of groundhogs digging up our fences and backyard. Bugging Out captures and humanely releases them in the wild. Results were immediate once again. I highly recommend this skilled and knowledgeable company's services. read more

We called Bugging Out after we had an invasion of carpenter ants. They were super busy but were able to send the owner out within a few days. While he was here addressing the ant issue he realized we had a carpenter bee problem too (we were aware of them but didn't realize how many there were since the ants were coming inside and the bees were not). He was able to address that too while he was here and we haven't had an issue since! I would definitely recommend them. read more

Best pest service and I have tried many!!! So happy my sister who LOVES them told me about them! Reliable and top notch service......I highly recommend Bugging Out! read more

My neighbor across the street hired this company to spray for mosquitoes. The exterminator was wearing a backpack and a well-protected mask when he was spraying the property. Unfortunately, the AWFUL smell from their product penetrated through my walls and windows and is giving everyone a headache. I could smell their products all over my property outside and in my house. When I called the company, the owner was nasty and could not care less that this was negatively effecting anyone. I explained that I did not pay for this service and do not want their products inside or outside of my property. Their technician was wearing a heavy duty mask to prevent himself, yet now the smell/poison is inside my house and there is nothing I could do. I would never hire this company for anything inside or outside! Their products are terrible! read more

Excellent service and a pleasure to work with. The owner and his wife were a pleasure to work with. Signed up for the regular maintenance plan. Would recommend them to anyone local looking for a professional company. read more

Very responsive, polite , knowledgeable and affordable . From my first inquiry and throughout the entire process Toni and Luigi were nothing but professional. I hired them on the spot and canceled all my other estimates . I highly recommend. read more

Quick, professional, fair priced. I trust these guys. Fully satisfied. Not like others I've used in the past

Prompt, professional, and thorough service always. They are my go to pest control company that I use whenever I need one of my properties inspected & treated or a client needs a recommendation. read more

Personal and professional, that's why we love the crew at bugging out! Luigi and Toni Ann are always polite and professional in setting up seasonal appointments and helping with the littlest of pests. They are also GREAT at answering questions and quick with responses. I have only amazing things to say about the company. read more

I highly recommend Bugging Out. They have been very responsive, often with same day service. Both the field team and the office staff are very friendly and competent! read more

This is how every business should be run! Extremely responsive, super friendly and dont try to sell you what you dont need. I have not had a single bug in my house since signing a contract with them. Highly recommend!!! read more

Bugging Out was awesome! I reviewed all their recommendations off of a Facebook group, and messaged the owner. She was so responsive! She had someone to my house within an hour to see what I thought was carpenter bees. Being that I wasn't home, they followed up with a phone call while at my house and explained the issue and their recommendations. They left the estimate on my porch, which was so easy to understand and the options available to ensure that we don't have any future pest issues of any sort! We decided to do the quarterly service, and Buggin Out was at my house the next day. We have cameras on our property, and I could see that he was very thorough and didn't miss a spot ! I night recommend this company if you are in need of pest control. read more

I switched from Excel Pest Control and have been completely thrilled. They are very professional and efficient. Their customer service matches their exterminating services, couldn't be happier! read more

I have to say that I was anxious to sign up for year round service with a wonderful company after calling for help! We were having a new retaining wall put in when our landscaper told us we had ground wasps and he had been stung. I use the North Haledon web site for referrals and Luigi came very highly recommended. He came the very next day. He was polite, professional, friendly and cured our problem on his first visit, with a guarantee. Our next problem was a squirrel who fell down our chimney into our basement! I was surprised by the little critter when I went to get some Thanksgiving Deco's, I don't know who was more frightened, the squirrel or me. When I called them to see what to do his wife was wonderful!!! She told me how the squirrel would be more upset then me. He came in a short time and set a trap and our squirrel problem was solved humanly. My husband has had a stroke and I have to deal with workmen on my own. Luigi is 100% a gentleman and women on their own should not hesitate to call him. read more

Luigi has been our pest-control professional since 2011. He is always courteous, professional, friendly, punctual, and reliable. I recommend Bugging Out highly, and without reservation! read more

Luigi told us to trust him and he delivered. He came every other week until our rodent problem was handled. We felt like he wouldn't stop until it was resolved. Great guy also. Very happy with our service, highly recommended. read more

So so great! We had a centipede issue and Luigi willingly came back several times to check on the situation, always making sure that the problem was taken care of. He always had my crawling 10 month old in mind as he planned for different treatments and the yearly plan has more than paid for itself! We would recommend them to anyone! read more

I recently used Bugging Out for bed bug treatment. I had heard great things regarding this company via Facebook and at 1am when we saw bugs in our bed, I looked up the owner and frantically text messaged her. ToniAnn responded first thing in the morning (around 830 maybe) and her husband, Luigi was at my door at 930am for a FREE inspection and estimate. ToniAnn was SO HELPFUL with my endless questions whille preparing the entire day for treament the following day. I had a MILLION questions and she kept her paitence and asnwered each one in a timely manner. God Bless her! Luigi was SO caring and understanding. Many companies have different checklists for prep work, all we had to do was washing of all clothes, linens, and stuffed animals (in my daughter's room). He pulled furniture out when he came for the treatment. Luigi showed up the next day in the afternoon ready for treatment #1. He arrived 15 minutes earlier than scheduled. Very impressed. Luigi treated our bed, bedroom cracks, crevices, carpet and walls. Even though no bed bugs were found In my daughter's room, he treated her bed and cracks and crevices as well as the couch and living room. He also treated the baseboards throughout the entire house. We did have to be gone for 3-4 hours while he was treating the house, but a movie and dinner gave us good quality family time. Luigi came back 7 days later for treatment #2 and was happy to say that no live bugs were found. She still treated all the same areas of our home. We also purchased Bugging Out's Home Protection plan. A quarterly fee that includes a large list of pests and insect control for free, quarterly service checks for said pests and service checks in between if we see a listed pest. Well worth it for our older home.I highly recommend Bugging Out to anyone within their service area! read more