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    T J Maxx

    2.2 (5 reviews)

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    Carter's Babies & Kids

    Carter's Babies & Kids

    3.0(2 reviews)
    0.3 mi
    $$

    Gave this as a gift for a baby shower and they loved it. True to size. Service at Carters in…read morenorth haven, Ct. location is fantastic

    The absolute worst experience today with Krissette. I went in to pickup an order and make a return…read more Pickup was easy enough. The return was an online order and I had the electronic receipt with the barcode ready to scan. Krissette says, no it doesn't work like that I need your phone number. Not understanding why since I had a receipt, but I gave it to her. Nothing comes up so she asks me for my email address. I again tried to tell her that she can scan the barcode I had instead of all this hassle. She begins arguing with me so I give her my email address. She then tells me I'll get $3 dollars for the item because it's the current selling price. I tell her no and asked to speak to a manager, as I had a receipt that showed I paid $15 and the return was within the 90 days store policy. She tells me she's the manager. After several back and forth she finally agrees to scan the electronic receipt but act as if the scanner couldn't move to scan my phone without me giving it to her. She then asked me if I wanted to come back when the manager was there to complete my transaction! Ma'am you told me you were the manager!! She finally scans the receipt and the purchase of course comes up with the price I paid. She then says, are you happy now? "Now get out the way so I can take care of the other customers waiting." I told her this would have been a 30 second transaction if she would have scanned the barcode on the receipt to begin with. Her attitude, customer service and knowledge was extremely poor and a horrible representation of a children's clothing brand. I'm so glad I did not have my child with me to experience such rudeness, ignorance and unprofessionalism. Carters please do a better job training your employees! Krissette is an extremely poor representation of Carters!

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    Carter's Babies & Kids
    Carter's Babies & Kids - Cute clothes and great sales

    Cute clothes and great sales

    Carter's Babies & Kids - Inside of Carters in north haven

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    Inside of Carters in north haven

    Plato’s Closet

    Plato’s Closet

    2.0(14 reviews)
    2.6 mi

    I brought in a pair of gently used coach sneakers, coach crossbody bag, and Steve Madden sneakers…read moreand all they were offering was $17.00. The atmosphere was steal, I suggest going to the one in Milford for great service!!!

    My plan was to go to the Danbury location but I was at IKEA and realized I was very close to this…read morelocation. I called and asked if they were buying and they said yes and they did not have a wait. Upon arrival with our bin we were told this location is just for teen clothing. This didn't make sense to me and my husband but it felt very discriminatory against us because we are both over 40. We felt as if the buyer took a look at us and thought we were older adults and we were going to have clothing for older people. She asked us to fill out our info on the waitlist and within a minute she was done going through an entire bin. I was told they would give me $3.50 for one purse and that was it. I have been to the Plato's closed in Danbury many times and they always buy a lot from me. I actually work as a stylist in film and television and have a lot of clothing from work that I get gifted. It was very sad to see this location behaving this way. I spent about a minute looking at what was in the store and was not impressed at all. The clothing was garbage and tasteless. It's unfortunate that the staff doesn't have a clue and is judging clothing by the customer. I was also surprised to see a person working there being this judgmental who was extremely obese. I'm not sure if it's retaliation for discrimination she had dealt with personally or what. I think the store and staff need a lot of help.

    T J Maxx - deptstores - Updated May 2026

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