Had our car for over three weeks and hadn't even looked at it.Was going to charge us 1300$ for the…read morerepair. Does not answer phone or call or text you back when your looking for update. Week 4 after going over there 6 times ( and he was never there) we had to push car out of the same spot we parked it in and jump it. We still did not get a call back when car was missing, finally got a hold of him to get our key back and he wasn't sure wich key was ours, texted us and said your key is in the bathroom outside (open to the public) we again drove over and our key was on the back of the toilet. Do not do business with this guy ,you can get the job done cheaper and more professionally with someone else

Lou is a very nice guy he went out of his way to help me on a moments notice checking out my…read moremotorhome and work truck.

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

I wish I could give more then 5 stars! Friendliest, most knowledgeable mechanic I've ever had the…read morepleasure of dealing with. His pricing, and honesty, is the reason why anyone would want to come here. A++

Ian has been caring for my VW's for a few years now, and I have referred my son to him as well with…read morehis car, a classic Camry that has lots of life left! Ian is personable, kind and friendly, and always gets the job done at a fair rate. His shop is thorough, and takes the time to explain everything that was wrong and needed repair. I will only take my car to Ian, and now I expect the same from my son. It may take a few weeks for an appointment, but it's well worth the wait to have your car repaired properly. Also, nice to see that Ian is busy, and folks are catching on to the fact that Ian is the guy to see in the area for repairs!

Really, among VW/Audi dealerships, WVM is top of the heap. I can't speak to the Porsche service…read morebecause I've only used them a few times, and never used any other Porsche dealers to compare to. However, on this visit I was surprised to get only a modest bill for service on my 986. A veteran service client, I have never bought a new car from them. One time, the car I thought I had a deal on was sold from under me. I can't complain too much about that, but it did take a while for the staff to figure out wth happened to the car, and that the salesman was let go...?

Lazy finance manager Tom from VW wouldn't even reposed after messing ip my contract. Was supposed…read moreto get 4 months no payments but bill came in 30 days. He refused to respond. Lazy lump.

Friendly, Fair, I have referred both a family member and neighbor to them who also happy with the…read moretop quality and service. Great service, quality work, everything taken care of by them with insurance. They made the insurance claim work easy, arrange a date, and have your car clean when you arrive. This is a collision repair center you can feel confident in knowing everything will be fair and done with expertise. A Class Act.

I had an unbelievable experience with Kelly's Collision after a recent accident. Joe and his crew…read morewere timely, professional and extremely thorough. I picked my car up today and it looks almost brand new. I can't recommend them enough for their excellent customer service and top of the line workmanship! I only wish that I could give them more than 5 stars!

Look I'll admit it. Mark has pulled my bacon out of the fire for over 10 years at least. But today…read morehe outdid himself. I recently moved to Ohio and came back to visit my ailing sister and see my grandchild. I had an issue with a loose frontend panel and needed my headlight replaced if not repaired. Mark Kobierecki dropped the project he was working. Pulled my car into his garage and replaced the headlights. No easy task for him and his employee and reinforced the side panel. Took 15 minutes of his time. He didn't ask for a penny. Well he got 2000 of them anyway. What a prince of guy!!!!

Great service at fair price. Mark does great work and an all around good guy. Have brought in cars…read moreof all shapes an sizes and mishaps. All flawlessly repaired.

Did a fantastic job repairing my Kia! Super nice to deal with and very professional. Highly…read morerecommend!

I have brought my car to Todd twice in as many years & both times the work was done in a timely an…read morethorough manner. I cannot say enough good things about the fact that he is expanding his space by adding a second building with four more bays for work. A great community service that is only getting better ... Congrats to you Todd Chambers.

When i called i was told there were a few calls in front of me. But since i was safe in my house, i…read moredidn't mind the wait. The truck operator had me out of the hole in minutes & helped me move my trash cans too! it was freezing cold, dark & sleeting but they came! thanks!

John is one great guy. He's very conscientious, helpful and smart…read more Goes the extra mile for folks in need of a tow!!!