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T' Elegance

4.0 (1 review)
ModerateHair Salons

Services - T' Elegance

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15 years ago

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Neroli Salon & Spa

Neroli Salon & Spa

(168 reviews)

$$$

Historic Third Ward

First time visiting the downtown Neroli Spa did not disappoint. If you arrive early for your…read morefacial/massage, they provide access to a steam room, a warm foot bath, and beverages to help unwind which I found lovely. I found my massage experience to be very beneficial and such a relaxing experience (s/o to Rebecca). I liked the option to choose your aromatherapy as well. Although I can only speak on this experience, I would recommend trying Neroli out if you are looking for a full spa experience.

Really disappointed with my experience, was my first and last time at this salon. My stylist…read moreherself was so sweet and this is not a reflection of her at all, but the business. I came in for my first visit back in December and was prompted upon checkout to book another appointment 4 months later, which I did. I dint receive any email or text then of the appointment, but figured I would be reminded closer to my appointment so I didn't mind. Day of, I received ONE text less than than 3 hours before my appointment asking to confirm. I clearly informed them that I was unaware of my appointment since this was the first correspondence. They proceeded to charge me with a $35 cancellation fee, without mentioning this. I only saw since I checked my bank account. I tried asking for a refund since I was not given sufficient notice to even cancel or reschedule my visit and there was no assistance and then they just stopped responding. The cancellation policy online states that if you cancel more than 3 hours before your visit, there isn't an issue, but I wasn't even texted more than 3 hours before, so this wasn't even an option for me. I think this is just a lazy way to get money out of people and reflects poorly on your ability to correspond with clients in a timely fashion.

T' Elegance - hair - Updated May 2026

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