I cannot say enough of the service that I received from Robert and his staff. I reached out to him…read moreafter I found his positive reviews on yelp. He was VERY responsive and answered all of my questions. The same day of contact I purchased 3 frame tv's and was put on the scheduled to have them installed the following week. His TV pricing was competitive as were the labor charges. The installation techs were professional, courteous and very neat. They cleaned up completely and did not leave until I was able to work all three. To go even further, Robert had recommended a 43" for a bedroom. I was sure that would be too big. Well, I was wrong. The smaller 32" was much to small. Robert has been just as responsive in helping me get the right size as he originally recommended. I was admittedly very nervous purchasing these after just reading Yelp reviews. I am so glad I found them. We are thoroughly happy with them from sales to installation and followup!

Very good service. Showed up on time and also took on other mounting tasks that popped up on site…read moreto complete the job completely

Everything I needed done was completed efficiently and very professionally…read more Very happy with his service.

Great response from Jason !! Able to set up an appointment…read moreto fix the issue right away !

Professional, knowledgeable and thorough. Very happy with the service they provide. The installer…read morewas very knowledgeable and explained the process thoroughly.

We built a new home in Naples and our home builder used Ron and Sons as their Alarm and home…read moretheater company. We met with their rep ("Ronny") at the beginning of the process. He was nice and went over the options. When we spoke with Ronny we told him we were looking for Bluetooth speakers so we could play music from our phones in our home. We both work from home and I also game online so we wanted the fastest internet so we wanted plug in jacks in each room which they said would not be a problem. They also offered a security doorbell camera and stated our HOA pays for the monitoring service. So after speaking with Ronny we decided to add Cat6 wiring to the house, speakers for our pool area, speakers for our great room, and a video doorbell solution. Fast forward 10 months and out home is done and we get to move in. First there is no video doorbell installed. I talk to Ron and Sons and they state I need to sign up for the service first and again state that my HOA covers the service. After a lot of back and forth I find out they will pay for basic service which is if you have a land line (which we don't). So we have to sign up for a wifi adapter which is $10 a month. So we felt a little duped. I asked Ron and Sons to install the doorbell that we paid for without monitoring service so we could just use the app and they stated that wasn't possible. Second, after our internet is hooked up the outlets in each room don't work. The internet provider tells me Ron and Sons will have to come out to configure. Ron and Sons has still not been out to the property to correct this. We have lived here 6 months now. Third, the speakers are not Bluetooth at all which I am 100% sure we spoke about. To even get these speakers to work we needed to add an amp, a volume control for the inside speakers. Why would Ronny have let us leave the initial meeting knowing we would show up in our home with speakers that don't even work? On top of that, they wouldn't even let me transfer the money I paid for the doorbell to finish the audio setup. I would not do business with this company as I feel they lack integrity and have not even tried to make anything better.

I would like to thank Michael Morales ( Quality Tv Sales & Service) and team ( his family) for…read moreincredible service and professionalism! To start, Best Buy canceled our installation of our new home at 6:30pm by text the night before install. Only options were to reschedule or cancel. Evidently they only have one crew and totally left us hanging as we had been planning on this for over 3 weeks. We had to drive 30 minutes to Best Buy in Port Charlotte because they no longer have phones in store, ( this is a complete joke if you have tried to deal with Best Buy lately, GOOD LUCK) to see what had happened and try to reschedule or cancel. We ended up walking out of Best Buy at 9:00pm with nothing resolved and possibly a week or two wait on installation. The next morning my wife found Quality Tv on Google and we decided to stop in. Mike gave us a quick class on TVs and we loved the family atmosphere of his business. Mike was able squeeze us in to do the install and his sons Michael/ Matthew and Brian teamed up to knock out the job. I was in awe of how they teamed up and worked together and how great of a job they did. We have had Best Buy for at least 12-13 installs over the last 15 years and Quality TV hands down was the best service we have ever had! My wife and I couldn't be more happy with choosing Quality Tv& Sales. Highly highly recommend calling them. You'll be glad you did. And if you ever need a service call - they handle that too!

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

I hired them to install my 2 tv's in my house and they were amazing and would hire them again! I…read morewas impressed by their professionalism and the fact that they showed me how to use the system they installed.

From the owner: Residential & Commercial Electricians.We're also experts with home theater installation, security…read morecamera systems, fiber optics & smart home technology integration professionals.

DISREGARD ANY OLDER REVIEWS. COMPANY HAS CHANGED OWNERSHIP AS OF FALL OF 2023 AND MOVED WITH MANY…read moreNEW EMPLOYEES. Original owner did not tell me he had sold the business when I made my purchase and new owners did not treat me with any integrity. They do not understand the meaning of good customer service, follow-thru on installations, nor return phone calls. I paid $20K for a complete home theatre system in my home and upgraded Wi-Fi including wiring. To date, I have non-functional speakers in my MBR and LR, and my Sonos wireless system needs to be rebooted every week or two. They also insist that they did not sell me enough Ports to support the speakers that I have installed, and I need to purchase another one. They wanted to charge me higher than manufacturer's suggested retail price for the product after the initial sale. DO YOURSELVES A FAVOR AND GO ANYWHERE ELSE FOR THIS KIND OF SERVICE. THESE GUYS WILL LEAVE YOU HIGH AND DRY AND DON'T CARE ABOUT THE CUSTOMER!!!

Ok, it's been awhile since I should have done this review, but I wanted to see how everything…read moreworked and if there were any issues. I visit my parents often and they had specialty electronics do some custom work for their second living room (or whatever it's called) and for the pool area tv/sound system. I don't know what to say except that it came out awesome! I've never seen a tv that hides into the furniture and just rolls up out of nowhere! And it's a 65 in TV!!! The sound system is amazing with none of the wires being visible, you barely notice the speakers are even there until you turn up the volume. I can't wait to get my own home so I can call specialty electronics to do some work on my future man cave! I would suggest this company for anybody looking for some really great, high quality work. They can really surprise you with the solutions and ideas they come up with!

I had them come to my home to set up my home entertainment system. i needed assistance after my…read moreinitial install and could not receive a response to emails or phone calls for assistance. i really am puzzled bu the lack of customer service since i donated all of my previous equipment to the point man whose name is Andrew as well as tipped the technician who came to my house whose name is Steve. i can not recommend this company and suggest you call Para Geeks for any of your home theatre needs as you will always receive a response from Michael.

Had a problem with an older DSC home alarm system in which we forgot the codes and needed a…read morereprogram. I did the reset myself and had the manual but could not figure out how to reprogram it. Instead of charging for a service call, Dan offered to walk me through the process without charge to get me up and running. GREAT CUSTOMER SERVICE! You don't know how good customer service can be till there's a problem. THANKS! Counterstrike will continue to get my business for new service and installations.

It has been about a year now when I called these people out to resurrect the alarm system in our…read morenewly purchased home. They were quick to respond. While our system was an older one it was found to be fixable. So they fixed it. Got it working. Taught us how to use the system. Once when we had windows replaced, contact had to be replaced. We called them and they were there the next day. So they were competent. Quick to respond. Not trying to sell me a new system that I did not need. I would recommend them.

ESS was prompt, efficient and very helpful. Our system is old and was not functioning well. They…read moretuned up the system and added a communication link that was missing since we dropped our land line. Brian was extremely helpful and I strongly recommend ESS for your home security system.