These people are the BEST! Jesse was terrific. He told us what he was going to do. He did it. He…read moreshowed up on time. He was incredibly patient with my wife and I as we tried to learn new technology. I highly recommend them.

I always appreciate when companies show up on time, do the job as planned, and charge accordingly…read more Most important the level of professionalism displayed while fixing your issues. Would strongly recommend Tim and Jesse!

It has been about a year now when I called these people out to resurrect the alarm system in our…read morenewly purchased home. They were quick to respond. While our system was an older one it was found to be fixable. So they fixed it. Got it working. Taught us how to use the system. Once when we had windows replaced, contact had to be replaced. We called them and they were there the next day. So they were competent. Quick to respond. Not trying to sell me a new system that I did not need. I would recommend them.

ESS was prompt, efficient and very helpful. Our system is old and was not functioning well. They…read moretuned up the system and added a communication link that was missing since we dropped our land line. Brian was extremely helpful and I strongly recommend ESS for your home security system.

So the alarm was installed 4 years ago. It was pricey but I needed simplicity for a handy capped…read morefamily member. It was use a few times as an alarm but mostly for the ability to view the front door. There were problems in the beginning with that camera getting scorched by the sun through the lenses. That was rectified. So the Hurricane comes along and the battery was used up. I bought one on line and installed it. The alarm didn't work. I called American and we tried a few things but no good. Seemed to both of us that the transformer plugged in the wall might have gotten a surge and wasn't working . No problem, come on out and check it. But you must pay for the service call before we come out. What!! That is not how good business is done when you have a 4 + year customer and you have all my info of payment every month. If I was late once in that time of didn't pay, well ok. But that's not the case. All repair companies come perform a service and are paid. Not treat the customer like a looser that they can't trust. Trust this ,good bye to American Alarm of Fort Myers.

Our daughter had a break-in at her home in Cape Coral on Friday afternoon. Broad daylight, lost a…read morelot of "things," like the TV, her computer, her camera, jewelry, and also a lot of memories - sentimental items from her life... I'm writing to recommend an incredible business, All American Alarm. I was in town, and I called AAA on Friday evening after hours, and he called me back! On Saturday he was there, at the house, with our family. Today, Monday, a full home security system was installed. He is a man of action and integrity, as is his son, Ameer, who works with him. If you are even thinking about a home security system (isn't it just like human nature to need to be prodded by a personal home invasion -- don't wait), or a commercial security system, call Syed. He is absolutely the best! Thank you, Syed and Ameer!

Have never been ther I have heard good things from others but I have yet had no need to visit the…read morestore

Brian came out yesterday to help with an issue I was having with an access point for my modem and…read morecalled CCC for some assistance with the problem. Brian came out, understood what the issue was and fixed my situation. The thing I really liked was he explained things to me in detail which was great. He did an awesome job and will use him again if I have other home network issues.

We built a new home in Naples and our home builder used Ron and Sons as their Alarm and home…read moretheater company. We met with their rep ("Ronny") at the beginning of the process. He was nice and went over the options. When we spoke with Ronny we told him we were looking for Bluetooth speakers so we could play music from our phones in our home. We both work from home and I also game online so we wanted the fastest internet so we wanted plug in jacks in each room which they said would not be a problem. They also offered a security doorbell camera and stated our HOA pays for the monitoring service. So after speaking with Ronny we decided to add Cat6 wiring to the house, speakers for our pool area, speakers for our great room, and a video doorbell solution. Fast forward 10 months and out home is done and we get to move in. First there is no video doorbell installed. I talk to Ron and Sons and they state I need to sign up for the service first and again state that my HOA covers the service. After a lot of back and forth I find out they will pay for basic service which is if you have a land line (which we don't). So we have to sign up for a wifi adapter which is $10 a month. So we felt a little duped. I asked Ron and Sons to install the doorbell that we paid for without monitoring service so we could just use the app and they stated that wasn't possible. Second, after our internet is hooked up the outlets in each room don't work. The internet provider tells me Ron and Sons will have to come out to configure. Ron and Sons has still not been out to the property to correct this. We have lived here 6 months now. Third, the speakers are not Bluetooth at all which I am 100% sure we spoke about. To even get these speakers to work we needed to add an amp, a volume control for the inside speakers. Why would Ronny have let us leave the initial meeting knowing we would show up in our home with speakers that don't even work? On top of that, they wouldn't even let me transfer the money I paid for the doorbell to finish the audio setup. I would not do business with this company as I feel they lack integrity and have not even tried to make anything better.

Professional, knowledgeable and thorough. Very happy with the service they provide. The installer…read morewas very knowledgeable and explained the process thoroughly.

Scheduled appt with Halo rep, but he never showed up. When I tried to call their company phone…read morenumber, the message says it's been disconnected... I would say that my experience so far is 1-10...they want me to trust them with security monitoring?!?!?

From the owner: Protect What Matters Most – Professional Security Camera Installation, Done Right!read more

Excellent work, and very good price work was done quickly. If you are in need of lock work I would…read morehighly recommend you try Acco

Excellent work by a great dude with a local company. I needed a smart lock for my front door, and…read morehe got me a fair quote really fast and the work done quickly with high quality. Everything is working great! Much appreciated!

I used VIVINT for about a year and a half. I had the equipment installed and the installation guy…read morewas awesome. The equipment was faulty, the window would trip all the time and my alarm system would go off almost weekly. I called support and they told me that I needed to change the settings. The settings were fine until after using it for 6 months. I moved out of the house that was being serviced. I tried to cancel numerous times and was told that I either had to pay off the equipment first or that I would have to buyout my contract. I couldn't do either of them at the time and had my account on hold. When I was able to I called and did a buyout to cancel my contract. I had gotten billed 5 days before I canceled and the rep told me that he included that monthly payment in with the buyout price and would refund me the previous payment. They never did. They canceled and I was still getting billed. I finally got a hold of a supervisor that could refund me and stop the reoccurring payments. Overall, I think that the reps need to be retrained and the equipment is mediocre. I would not recommend this company to anyone. ADT is better.

I have had Vivint security system for my home for five years and have had nothing but problems with…read morethe $5000 worth of substandard equipment and almost $100 per month fees. I'm on vacation for a month and had to disarm my system due to a false alarm that brought the police. Customer service is non existent; after spending an hour on the phone each day for 3 days they cut me off twice. DONT USE THIS CRAPPY COMPANY!! I've spoken to CS reps and "supposed supervisors" for hours on end; if you truly want customer satisfaction; refund my equipment and service fees from day one. STEP UP!!'