I bought my fifth wheel from Altus RV in January of this year after searching for one that I liked…read morefor over a year. They started out nice and helpful. When I picked up the camper, they washed it and all but didn't remove the stickers from the front nose cap of the unit. That should have been my first warning sign. I drove home 5 hours and upon getting it parked, went to remove the 2015 sticker that was on it. Upon removing it, I found that the gelcoat was damaged into the fiberglass on the nosecap. I contacted the sales person who said she'd have Tony, the owner contact me. I patiently waited and finally called several more times only to talk to Tony once and when he found out who I was went to "put me on hold" and hung up. I talked to Bridget who said she'd talk to the owners and have been totally ghosted to this day. I would say if you go to buy from them, be sure to check and double check it over for damage and consider a professional inspection from a third party.

I bought an RV last week and I should have left a review sooner, a 19 outback. the ladies that work…read morethe office were super nice and let me take my time checking the rv while showing every option it offered, the guys in the shop even moved it so we could hook it up to water and electric to ensure everything worked. Best deal I have gotten on a camper and extremely happy. Thank you!!!

Awesome staff! They replaced our bathroom vent cover in less than 30 minutes preventing a delay in…read moreour trip! Definitely recommend them if you need assistance.

Discovered serious damage to our RV roof while on a cross country trip. Checked with Elk City RV…read moreSales on a Monday afternoon to show them photos of the damage. After evaluating the necessary repairs James (owner) said they would get the parts needed and to bring the RV in early the next morning! While we were waiting everyone was so nice with their Southern hospitality! Upon completion Dennis not only showed us photos of the repairs made, he also sent them to us so that we can show the installers of the original 2-years-old roof what the problems are! All in all a great experience- if you have to have RV problems while traveling! We now feel comfortable completing our return trip to California, thanks to the great staff at Elk City RV Sales!

Always willing to help...friendly, knowledgeable & fair pricing. Missy in the office always willing…read moreto get answers to any question you may have.

Great service and honest pricing. People can find parts for anything! I have 1999 ISATA motor home…read more Needs some work. This. Place will find it for you.

Troy in the parts department helped me identify a a/c exhaust fan for my travel trailer. He went as…read morefar as pulling it out of their shipping container and texting pictures to compare the original part. Thank god it matched since it is 107 outside today. Thank you again Troy

Please do yourself a favor and send your RV somewhere else! Do Not trust anything they say. They…read morewill tell you things but never follow through. Do not buy an RV from them it has been my biggest regret.

I cannot say more about RV Connection's sales staff and technicians. They have been very helpful…read moreevery step of the way. They have gone above and beyond what you would expect to make sure we are happy with the entire process. I am happy and relieved that they are local and convenient to take care of our RV after the sale!

Do not waste your time coming here. You tell them what trailer your interested then they try to…read moresell you more expensive trailers. When you going to look at the one you show interest they get a text that it sold. Oldest bullshit trick in the sales game!!!! Run away from these people as fast as you can!!!!! Do not do business with Kurt Cox he knew from the time he talked to us on the phone it was sold. Wasted a 2 hour trip!!!

I had a really bad experience with a trailer on my way to Colorado. We stop in here for help and…read morethe guys could not have been any more helpful. Jason I think was his name was awesome. He helped us get back on the road with a new trailer. Super easy even held onto the old trailer, so a family member could come get it. I would highly recommend these guys any day of the week.

I hired them to inspect and replace/repair anything that needed to be replaced or repaired on my…read moresingle axle, especially the bearings. Two weeks later the job failed leaving me stranded and out of work. Their employee, Jason, was pleasant to work with and sent a wrecker to evaluate the issue and determine cause. The arrangement was that if it was their fault, they would pay for the wrecker and the repairs. If it was not, I would be responsible for the wrecker and any repairs. I agreed and the wrecker determined it was due to faulty work, an over tightened castle nut, and it could not be fixed without being hauled into his shop. Trusting that Big Tex would make good on their word, I allowed the wrecker to take it. However, Jason's boss, Mike took over and called me at nearly 1700 on Friday to extremely rudely inform me that they would pay the tow, but not for any repairs. Thus, leaving me in even a worse situation with my trailer now another 1.5 hours even further away. He talked over me and attempted to be demeaning because I'm a woman, treating me like I didn't know anything. And that I could just take it up with corporate. So, if you want them to steal your money, not do the job they are paid to do or do it wrong, and then renege on their word, wasting more of your time and hard earned money and then speak degradingly to you, then yes, go there.

I purchased a 2002 Ford Expedition for $2500.00 on 6/10/2019. I noticed that it needed tires which…read morewas ok I got it $414.00 to get them changed. After getting home I realized that the air conditioning did not work so on 6/11/2019 I got the A/C fixed for $82.42. On 7/11/2019 I was losing power and car would die at stops. I took it in to get new throttle position sensor and IHC Valves for a total of $237.97. On 10/17/2019 my heater was not working so I took it in and they inspected all parts first then they flushed heater core, replaced heater hose and flushed radiator for 270.78. This only fixed half the problem. The real issue would cost above $300.00 min. So apparently their vehicles are not checked before they are put out for sale. It also took over 2 months to get a clean title from them. Since 6/10/2019 I have had to put $1007.17 to make this car drivable and this is over a 4 month period. I would really think about buying there.

The guy doesn't call back. Very frustrating to keep leaving messages and he can't bother to call…read moreback.

From the owner: Ron first opened innovation RV to give people a one-stop destination for all things RV with service…read morethat's built on integrity. We sell and service RVs with one focus -- to put the service back into customer service by welcoming our customers with kindness and compassion that's backed by over 20 years of experience in the industry. Come by to explore a selection of RVs from brands like Innovator RV and Paradise Coast RV. And once you need repairs, just bring your RV over or give us a call, and we can come to you for a mobile repair. As an LCI authorized dealer and a Dometic-certified shop, you can count on us for expert repairs.

I was not getting full a/c power to my trailer. I called Steven and he came out to Altus AFB (80+…read moremiles) to see what he could do, after he cancelled a medical appointment to come help me. He tested all circuits, wires, fuses, breakers, solar and inverter connections, then replaced the cord and the plug going into my rig, and voila...all works well. His prices were very reasonable, especially for the distance he had to come and the amount of time he spent troubleshooting. His knowledge and help were invaluable. If you need help, call him. His truck has parts for almost every issue you can imagine. Thank you Steven. You will remain in my prayers.

​Needed warranty work done on my RV and Steve came by and reviewed everything and said he would be…read morehappy to take care of it all. He was well aware of a time crunch I was under to meet manufacturers deadline and then he just disappeared. Texted him and messaged him several times with absolutely no response. He is currently taking care of other RVs and doing work he's promised people so I'm not sure what happened between us but it's not appreciated. Steve, when we talked about the work I told you that if you became too busy all you had to do was let me know and we could work something out. You're reluctance to even follow through on what you guaranteed me with the handshakes and the hugs, that's just unprofessional. Hope this helps someone out in the future.