We got work done there and had to get warranty repairs while on the road. The motors on the slide…read moreout - went out and the company did stand behind that. But will not work with us again. I wouldn't want to do business with them now. There are other places that work on DRV's that I would highly recommend.

We bought a new Mobile Suites Fifth Wheel in March 2018 in Junction City, Oregon, and have been…read moretraveling full-time since then (22k miles & 25 states so far). Very happy with the comfort and quality of the coach, but there were what I understand were a usual list of warranty repair items for a new RV. Though the Guaranty RV Sales staff was helpful and friendly, the follow up customer service on warranty repairs has been terrible. Several Mobile Suites owners we met at RV parks in our travels recommended Rolling Retreats RV in Elk City, OK, as an excellent company to buy DRV fifth wheels from. Since I heard glowing recommendations on at least 3 separate occasions, I decided to contact Rolling Retreats for their help in completing the warranty repairs that Guaranty RV had failed to complete when we left our coach with them for 2+ weeks in July. When I spoke to Slade Tennery in early August, he explained how busy their service shop was, but offered to see if he could squeeze us into their schedule if I emailed him a description of the work that needed to be done. We are so thankful that Slade was able and willing to schedule the work in mid-September. We re-routed through Elk City, and were able to get all our warranty repair punch list items completed in about 6 hours, even though we had not bought our RV from Rolling Retreats. The technicians in his shop are professional, very knowledgeable about the DRV product line, and work efficiently. We were on our way back on the road the same day! I highly recommend Rolling Retreats to anyone seriously considering buying a DRV Mobile or Elite Suites coach. They specialize in DRV products and stand behind the RV's they sell with top-notch follow up service work. Even though it was out of the way, the trip to Elk City, Oklahoma was definitely worth it for us!

Awesome staff! They replaced our bathroom vent cover in less than 30 minutes preventing a delay in…read moreour trip! Definitely recommend them if you need assistance.

Discovered serious damage to our RV roof while on a cross country trip. Checked with Elk City RV…read moreSales on a Monday afternoon to show them photos of the damage. After evaluating the necessary repairs James (owner) said they would get the parts needed and to bring the RV in early the next morning! While we were waiting everyone was so nice with their Southern hospitality! Upon completion Dennis not only showed us photos of the repairs made, he also sent them to us so that we can show the installers of the original 2-years-old roof what the problems are! All in all a great experience- if you have to have RV problems while traveling! We now feel comfortable completing our return trip to California, thanks to the great staff at Elk City RV Sales!

I cannot say more about RV Connection's sales staff and technicians. They have been very helpful…read moreevery step of the way. They have gone above and beyond what you would expect to make sure we are happy with the entire process. I am happy and relieved that they are local and convenient to take care of our RV after the sale!

Do not waste your time coming here. You tell them what trailer your interested then they try to…read moresell you more expensive trailers. When you going to look at the one you show interest they get a text that it sold. Oldest bullshit trick in the sales game!!!! Run away from these people as fast as you can!!!!! Do not do business with Kurt Cox he knew from the time he talked to us on the phone it was sold. Wasted a 2 hour trip!!!

Troy in the parts department helped me identify a a/c exhaust fan for my travel trailer. He went as…read morefar as pulling it out of their shipping container and texting pictures to compare the original part. Thank god it matched since it is 107 outside today. Thank you again Troy

Please do yourself a favor and send your RV somewhere else! Do Not trust anything they say. They…read morewill tell you things but never follow through. Do not buy an RV from them it has been my biggest regret.

We stopped here after our experience with T&W Tire. Our RV was still shaking, we are 1,200 miles…read moreaway from home. I stopped here to ask for help. Matt, aka our guardian Angel, came out and looked over our tires and informed us that the belt in driver's side front tire had separated and we needed to get fixed immediately. He called in a favor to Western Oklahoma Tire, and sent us on a route that didn't require the highway. We got there safely and we are now on our way. THANK YOU, MATT!! You are truly an Angel in disguise.

After driving two days and overnighting at rv parks with no hot water. Assured by Leach camper…read moresales in Lake Manawa Council bluffs iowa that they did indeed dewinterize our rv, Matt my savior showed me they in fact did not. After doing everything that Doug in the service department at Leachs asked me to do I still had no hot water. I spent an evening in the rain on the ground with a flash light and the owners manual trying to figure out why I have no hot water. After deciding that I needed to make my way from highway 81 to I40, I struck paydirt with Matts RV Sales service and parts. I've been with my husband for 31 years and had never met anyone who knows everything about their industry like my husband does, UNTIL MATT! Are you freaking kidding me? He knew exactly what was wrong and how to fix it before he even stepped near our rig. I am so impressed with his work ethic, customer service and kindness that we have decided on our way back, we will contact Matt and have him do the work on our rig that Leachs failed to do as well as create problems for us by not doing what they were paid to do. Do yourself a favor. Stop in and see Matt. You won't be disappointed. Whatever it is, he can fix it. Absolutely the best.

Missy was absolutely amazing. She found the parts I needed and communicated thru the entire…read moreprocess. Super easy to work with and Randy did the repairs quickly. The cost was also considerably less than what someone else quoted us. We had a black tank explode. Lone Star RV came out and did the repair on that and switched us over to on demand water heater for $1200 less than what was quoted to us by someone else for just the black tank!

Always willing to help...friendly, knowledgeable & fair pricing. Missy in the office always willing…read moreto get answers to any question you may have.

I had a really bad experience with a trailer on my way to Colorado. We stop in here for help and…read morethe guys could not have been any more helpful. Jason I think was his name was awesome. He helped us get back on the road with a new trailer. Super easy even held onto the old trailer, so a family member could come get it. I would highly recommend these guys any day of the week.

I hired them to inspect and replace/repair anything that needed to be replaced or repaired on my…read moresingle axle, especially the bearings. Two weeks later the job failed leaving me stranded and out of work. Their employee, Jason, was pleasant to work with and sent a wrecker to evaluate the issue and determine cause. The arrangement was that if it was their fault, they would pay for the wrecker and the repairs. If it was not, I would be responsible for the wrecker and any repairs. I agreed and the wrecker determined it was due to faulty work, an over tightened castle nut, and it could not be fixed without being hauled into his shop. Trusting that Big Tex would make good on their word, I allowed the wrecker to take it. However, Jason's boss, Mike took over and called me at nearly 1700 on Friday to extremely rudely inform me that they would pay the tow, but not for any repairs. Thus, leaving me in even a worse situation with my trailer now another 1.5 hours even further away. He talked over me and attempted to be demeaning because I'm a woman, treating me like I didn't know anything. And that I could just take it up with corporate. So, if you want them to steal your money, not do the job they are paid to do or do it wrong, and then renege on their word, wasting more of your time and hard earned money and then speak degradingly to you, then yes, go there.

They moved to Altus, OK and I'm surprised T&K are still in business. Don't buy from here. A lot of…read morefailed promises and no accountability. I recently purchased a 5th Wheel from this dealer with the same exact issues that the other reviewers have. They are amazing during the sale but when it comes time to make good on there word. All of sudden your left in the dust. I have PROOF of Everything.

We made the mistake of purchasing our 5 th wheel from this dealership! They promised, "Everything…read morehas been checked out and everything works. We will make sure you have two propane tanks.". When the RV was delivered, no tanks! They told us to send the receipt and they would reimburse us, but we haven't yet received payment. The refrigerator does not work, the hot water heater needs to be repaired, and we have a gas leak! Our advice is, DO NOT BUY FROM THESE PEOPLE! For your own peace of mind, find another dealership! If we could, we would sue them for misrepresentation!

I purchased a 2002 Ford Expedition for $2500.00 on 6/10/2019. I noticed that it needed tires which…read morewas ok I got it $414.00 to get them changed. After getting home I realized that the air conditioning did not work so on 6/11/2019 I got the A/C fixed for $82.42. On 7/11/2019 I was losing power and car would die at stops. I took it in to get new throttle position sensor and IHC Valves for a total of $237.97. On 10/17/2019 my heater was not working so I took it in and they inspected all parts first then they flushed heater core, replaced heater hose and flushed radiator for 270.78. This only fixed half the problem. The real issue would cost above $300.00 min. So apparently their vehicles are not checked before they are put out for sale. It also took over 2 months to get a clean title from them. Since 6/10/2019 I have had to put $1007.17 to make this car drivable and this is over a 4 month period. I would really think about buying there.