We got work done there and had to get warranty repairs while on the road. The motors on the slide…read moreout - went out and the company did stand behind that. But will not work with us again. I wouldn't want to do business with them now. There are other places that work on DRV's that I would highly recommend.

We bought a new Mobile Suites Fifth Wheel in March 2018 in Junction City, Oregon, and have been…read moretraveling full-time since then (22k miles & 25 states so far). Very happy with the comfort and quality of the coach, but there were what I understand were a usual list of warranty repair items for a new RV. Though the Guaranty RV Sales staff was helpful and friendly, the follow up customer service on warranty repairs has been terrible. Several Mobile Suites owners we met at RV parks in our travels recommended Rolling Retreats RV in Elk City, OK, as an excellent company to buy DRV fifth wheels from. Since I heard glowing recommendations on at least 3 separate occasions, I decided to contact Rolling Retreats for their help in completing the warranty repairs that Guaranty RV had failed to complete when we left our coach with them for 2+ weeks in July. When I spoke to Slade Tennery in early August, he explained how busy their service shop was, but offered to see if he could squeeze us into their schedule if I emailed him a description of the work that needed to be done. We are so thankful that Slade was able and willing to schedule the work in mid-September. We re-routed through Elk City, and were able to get all our warranty repair punch list items completed in about 6 hours, even though we had not bought our RV from Rolling Retreats. The technicians in his shop are professional, very knowledgeable about the DRV product line, and work efficiently. We were on our way back on the road the same day! I highly recommend Rolling Retreats to anyone seriously considering buying a DRV Mobile or Elite Suites coach. They specialize in DRV products and stand behind the RV's they sell with top-notch follow up service work. Even though it was out of the way, the trip to Elk City, Oklahoma was definitely worth it for us!

Troy in the parts department helped me identify a a/c exhaust fan for my travel trailer. He went as…read morefar as pulling it out of their shipping container and texting pictures to compare the original part. Thank god it matched since it is 107 outside today. Thank you again Troy

Please do yourself a favor and send your RV somewhere else! Do Not trust anything they say. They…read morewill tell you things but never follow through. Do not buy an RV from them it has been my biggest regret.

Missy was absolutely amazing. She found the parts I needed and communicated thru the entire…read moreprocess. Super easy to work with and Randy did the repairs quickly. The cost was also considerably less than what someone else quoted us. We had a black tank explode. Lone Star RV came out and did the repair on that and switched us over to on demand water heater for $1200 less than what was quoted to us by someone else for just the black tank!

Always willing to help...friendly, knowledgeable & fair pricing. Missy in the office always willing…read moreto get answers to any question you may have.

I was not getting full a/c power to my trailer. I called Steven and he came out to Altus AFB (80+…read moremiles) to see what he could do, after he cancelled a medical appointment to come help me. He tested all circuits, wires, fuses, breakers, solar and inverter connections, then replaced the cord and the plug going into my rig, and voila...all works well. His prices were very reasonable, especially for the distance he had to come and the amount of time he spent troubleshooting. His knowledge and help were invaluable. If you need help, call him. His truck has parts for almost every issue you can imagine. Thank you Steven. You will remain in my prayers.

​Needed warranty work done on my RV and Steve came by and reviewed everything and said he would be…read morehappy to take care of it all. He was well aware of a time crunch I was under to meet manufacturers deadline and then he just disappeared. Texted him and messaged him several times with absolutely no response. He is currently taking care of other RVs and doing work he's promised people so I'm not sure what happened between us but it's not appreciated. Steve, when we talked about the work I told you that if you became too busy all you had to do was let me know and we could work something out. You're reluctance to even follow through on what you guaranteed me with the handshakes and the hugs, that's just unprofessional. Hope this helps someone out in the future.

We stopped here after our experience with T&W Tire. Our RV was still shaking, we are 1,200 miles…read moreaway from home. I stopped here to ask for help. Matt, aka our guardian Angel, came out and looked over our tires and informed us that the belt in driver's side front tire had separated and we needed to get fixed immediately. He called in a favor to Western Oklahoma Tire, and sent us on a route that didn't require the highway. We got there safely and we are now on our way. THANK YOU, MATT!! You are truly an Angel in disguise.

After driving two days and overnighting at rv parks with no hot water. Assured by Leach camper…read moresales in Lake Manawa Council bluffs iowa that they did indeed dewinterize our rv, Matt my savior showed me they in fact did not. After doing everything that Doug in the service department at Leachs asked me to do I still had no hot water. I spent an evening in the rain on the ground with a flash light and the owners manual trying to figure out why I have no hot water. After deciding that I needed to make my way from highway 81 to I40, I struck paydirt with Matts RV Sales service and parts. I've been with my husband for 31 years and had never met anyone who knows everything about their industry like my husband does, UNTIL MATT! Are you freaking kidding me? He knew exactly what was wrong and how to fix it before he even stepped near our rig. I am so impressed with his work ethic, customer service and kindness that we have decided on our way back, we will contact Matt and have him do the work on our rig that Leachs failed to do as well as create problems for us by not doing what they were paid to do. Do yourself a favor. Stop in and see Matt. You won't be disappointed. Whatever it is, he can fix it. Absolutely the best.

Awesome staff! They replaced our bathroom vent cover in less than 30 minutes preventing a delay in…read moreour trip! Definitely recommend them if you need assistance.

Discovered serious damage to our RV roof while on a cross country trip. Checked with Elk City RV…read moreSales on a Monday afternoon to show them photos of the damage. After evaluating the necessary repairs James (owner) said they would get the parts needed and to bring the RV in early the next morning! While we were waiting everyone was so nice with their Southern hospitality! Upon completion Dennis not only showed us photos of the repairs made, he also sent them to us so that we can show the installers of the original 2-years-old roof what the problems are! All in all a great experience- if you have to have RV problems while traveling! We now feel comfortable completing our return trip to California, thanks to the great staff at Elk City RV Sales!

Scott Tye is a great and meticulous inspector as well as an RV owner. He did a great job on our…read morepre purchase Class C inspection. I believe he is also reasonably priced. We sent our report to the RV dealership and they fixed just about everything we asked for before delivery. You can count on Scott for good advice. He is also very friendly! It's amazing what he knows about different styles and brands of RV's

I am a first time CamperVan owner. I contacted several inspectors on this site and Scott was the…read morefirst to contact me back. I hired Scott to do the independent RV inspection and he offered me a 4 hour training course to go hand in hand with the inspection. He was impressive. He answered so many of my questions and showed me so much about my new van that I didnt know. He was very patient and did an awesome job on the inspection. I would highly recommend him to anyone out there who needs an independent inspection on their new RV.

Rocky (the service tech) waa simply Awesome! He took the time to explain my systems to me and was…read moreeven patient enough to help me troubleshoot an issue via the phone! He really stepped up helping me and I'm very grateful! Jay M

The deal was going great the factory rep was there, Andrew was the local rep a the RV Show he was…read moreawesome to work with we agreed on said price and signed agreement: when I declined a host of warranties and said your interest is too high, I found other financing. On the day of pick up picked up a cashiers check to the amount the sales manager told us. When we paid the finance guy jacked up the price 900.00 we said whoa. No go and showed him the purchase agreement we signed and did not budge off that. The service staff were awesome and parts staff was awesome. We do like our Prowler Heartland rv trailer. Things just went cold when I said no to a ridiculous amount of warranties. And paid cashiers check. I did get a follow up call from Andrew and a heart felt apology for the odd cold behavior when settling up.