Avoid those cowboys at all cost. Cars they are selling are…read morenot only in bed condition but they are profoundly dangerous to drive. The car I bought started suffering from major defects in the first week since I purchased it. This includes: faulty EGR, traction control, collision control, Faulty DPF, oil pressure. Rear wheels had couple of nuts missing and one of remaining nuts was loose. There was not a single week without any problems. The car mechanic they use : Rasell from K.R. autos needed three attempts and three weeks to clean the EGR valve and another month to replace it. MJC not only disrespect you as a customer but they disregard any legal requirements. I tried to exercise my consumer rights (consumer rights act 2015) and I tried to return the car twice. On both occasion they not only laughed into my face but also became unpleasantly aggressive. I have spent some time (unfortunately after buying the car) to analyse some positive reviews they have on FB. It looks like most of them are from fake FB accounts with no activity. Warrantywise they sell is worthless. And it is used by MJC as a gimmick to sell you some junk. At one point, during one of the disputes, they suggested to use WarrantyWise with hope that I would get a full refund from WarrantyWise if its decided that my car is not repairable. Those people are not unprofessional, those people are dangerous.

Outstanding service from this dealership. The staff was professional, helpful, and made the…read morecar-buying experience enjoyable. I'm thrilled with my new vehicle and highly recommend their excellent service.

This is a independent car dealership and service centre that has been a fixture of Raddlebarn Road…read morefor many, many years. The livery on the side of the building has a quaint 1950s feel to it, which I always find rather welcoming, for some reason. They have a decent selection of cars available, which are parked out on the street during their opening hours. Their window display also has a whiteboard showing their full stock list. Their repair and MOT centre does a brisk trade. As I have a pretty old car I have trouble with it from time-to-time and I always ask the fellas there to take a look. Most of the time they simply offer advice (such as the time my wife left the car without petrol in it.....rather embarrassing!) but on the odd occasions they have done actual work on the car they have always been reasonable in their estimates and prices. Recommended!

The two brothers Vince and Martin at Smallbone and Son in Selly Oak provide what has to be the most…read morecomfortable, secure and trustworthy used car sales experience I have encountered. They are a shining palpable beacon in a usually fraught area of car purchasing. Every part of the procedure was covered including V5 exchange , taxing the vehicle and just going the extra mile in making sure the whole process was calm, secure and dare I say it enjoyable. They fully deserve the Which Trusted Status that they have attained.

Selly Oak Motor Company has an emphasis on quality products but at prices which are not out of the…read morereach of the everyday resident of the area. They specialise in used cars and although at many used car dealerships you would expect to find a load of clapped out old bangers, there is a surprisingly good selection of cars on offer. They seem to have good honest staff which, as such, allows the customer to feel confidence in their purchase, after all buying a car is not a decision to be taken without due consideration. They also offer things like part exchange or an MOT service, so a trip here gives you more than one option and with the offer of finance it may make a car you thought unaffordable achievable after all!

I bought a used car from here with only 7 days guarantee only to discover the clutch was failing…read moreand needed replacing I paid far too much and i'm now out of pocket and when I was selling it I was told it was checked on mycar only to find there was money owing still and then having to phone the dealer and be told it was clear how embarrassing it was selling a car to be told there was money owed and then told it was clear

From the owner: Hello from the team at Car Store West Brom!…read more We're super-easy to find, just off the Albion roundabout (A41) and right opposite the Farley Clock Tower. Just look for the blue signs! Our customer parking is accessible from Carter's Green so just drive right in. We've got a great selection of AA inspected used cars to choose from at our store and, if you can't find your dream car here, there's over 6000 ready and waiting for you at carstore.com. We're a collection point too, so you can order any car online and test drive it here within 96 hours. And if you're looking to sell your car, get started with an instant, online valuation here and choose our store as your drop-off point. We'll have the cash in your bank the same working day if it's all sorted before 2PM. Kids and pets are all welcome here, we've even got a fully kitted out Kids Zone - equipped with toys and tablets - to keep the little ones occupied whilst you play with the bigger toys. Our coffee lounge is armed with copious amounts of tasty caffeine too just in case you need to refuel. Look forward to seeing you soon!

Excellent service, the new manager is great. The price was reasonable and they even delivered my…read morecar. keep up the good work guys.

Awful, avoid at all costs, they might have the gift of the gab, but that is the only gift. Charged…read more£800 for a gearbox to my elderly neighbor, only to do a shabby job, he has to go elsewhere to get it repaired properly.

I have seen 2 yelp reviews and I am so lucky as I didnt heed Andrew H review…read more An absolute joke of a business (if you can call it that). I will also be putting a review on Google. I arranged finance of £7000 to buy a decent motor, looked around and found these guys, selling a Vauxhall Zafira Tourer SRi on a 15 plate for £6995. I told them I wanted it on the Thursday at around 2pm but to give them time get it ready I said I would collect the following day (Friday) at 10:30am....then this is where it started to get stupidly funny and ridiculously lacking in common sense....My finance agent called them to arrange this but they stated that if I wanted to collect in Friday, the next day, I would need to put a £100 holding fee? Now I do understand this if I asked them to hold it for a few days + but the very next day??? My agent then told them that I would be there on the same day at 4:30pm to collect but they said they cant do that (so had to be next day anyway) My agent argued with them that they could potentially lose a £7k sale all for a £100 holding fee so they eventually waivered it. Came to collect it on the Friday, it was sat there, had been moved as it was now outside their office ready for collection, it was clean inside and out, looking really good until he put the key in the ignition...Tyre sensor light came on, he said that he inflated all tyres so its ok, just ignore that, I was like "errr, NO!!" then the big one, the engine light came on, Im starting to get concerned now, he said "oh that will be the O2 sensor" I asked if he knew that for certain and he said no as it didn't come on yesterday to which I replied "Not interested in what happened yesterday, its on now". I asked what he was going to do and he just stood there like a lemon, until my colleague, who is a qualified car mechanic of 30 years, said its best to put the computer on it to find out the error code. Mechanic came out, put it on, then said its the Cam Sensor and Cam chain. This is not an easy fix, needs at least a day. I said I am going for a cuppa and i will call in an hour to find what you are doing about it. I called back and you wont believe what he said...."I contacted my Boss and he said its absolutely fine to drive, take it home and then we can arrange a date for you to bring it back so we can get it sorted" I asked when can that be and he said "It will be done around the first 2 weeks of January" So...They expected me to hand over £7k, drive away a car that is unworthy, drive away a car knowing that it would make it worse and expect me to bring it back 2 weeks in Jan to get it repaired!!!! These guys are from a different planet!!! I just said "Ok, sale over, thanks for wasting my time and losing a £7k sale" The MOT was due in August and they refused to get another, so lied about that as they knew it would cost them big bucks to rectify both issues The Boss man was apparently on holiday so he left a Monkey in charge, he knew diddly squat about cars and just stood their like a complete numpty not knowing what to do. TO THE OWNER OF THIS BAD EXCUSE FOR A CAR SALES BUSINESS...EMPLOY A HUMAN AND NOT EITHER A MONKEY OR A ROBOT plus GO ON GOOGLE AND SEARCH WHAT "GOOD CUSTOMER SERVICE & CARE" IS AS YOUR BUSINESS HAS NONE. Charges should be pressed against this company for false advertising on all accounts!!!!

purchased a grand scenic from this cowboy, paid 4000 cash and only a week later I had major…read moreproblems with the car. nice as pie when I was paying cash but as soon as I went back the clown and the monkeys attitude had changed dramatically. he swapped the car for me but then decided to charge me another 300 cash to do so, in his words this was for another warranty. big mistake as the car he gave me had mold inside, sounded like a tank and was drinking coolant but was low mileage. on further inspection at my own garage it was found to have a blown head gasket among piles of electrical problems. when I asked for my cash back only a week later I was told absolutely no way, I went to see the pair of clowns and they started to get quite nasty and agitated, I then said if I don't get a refund can you fix it but I was then told that I had no warranty even though id paid extra for this, in the end im 4000 cash out of pocket and I had to cut my losses and sell the car my self for only a quarter of what I paid from it. please be careful the pair of morons rely on the fact there crap cars are low mileage when in actual fact they pick them up for only half the price at an auction and there mostly faulty, ive proved this with not one but two cars I had from them, nothing but terrible customer service and bad attitudes once you ask for a refund. I hope adam the clown and his monkey boy get caught out for this one day. please avoid or at least take a mechanic with you before parting with any cash!!!!!!