I just finished a job with Ed and the customer service and professionalism are unmatched. We…read morecovered all of the options of hardware and software to find the best fit for my business's needs. No pushing or over selling on his end, which is a breath of fresh air in dealing with these types of companies. Once I placed the order I had the product within 2-3 days (I live in AZ). He walked me through installing the hardware then patiently spent hours troubleshooting and programming my system for me. All is up and running now and couldn't be happier! Thanks for the great experience.

Wonderful company and friendly salesmen and installers. They are the most affordable in VT from my…read moreresearch. When my kids get home from school I get a notification on my phone that they are home and I can turn my lights on with my phone before I even get in the house, I love my home security system and total connect. I can go on vacation or to work and not worry about my house. Highly recommend this company and it's product

The price has almost tripled over the past year and I was never notified of these changes until it…read moreshowed up in my bill. On 3 separate instances, I've had appointments with technicians, only for them to completely no-show. Another time, my internet went out completely, and the agent who I was speaking to was more interested in trying to convince me to buy an Xfinity phone plan than in helping me solve the issue. It's a completely untrustworthy company.

don't do it! stay away!!…read morethe absolute worst nightmare of a company horrible internet, no live people, robots hanging up on you, loops to nowhere, endless hold time. i'm ready for the class action lawsuit

Extremely satisfied with this company; they do excellent work. My wife and I live in Seattle and…read morerecently bought a 2nd home in VT. Since we weren't going to be there very often we wanted a 'smart' monitoring system that would cover all the bases - thermostat, fire/smoke, security and floods. I had no idea where to begin - didn't even know the right questions to ask. But luckily I found Jesse and the great folks at Vermont Security. Within 20 minutes of our first phone call Jesse guided me to exactly what we needed, worked with me on pricing, and had a technician come out and install everything a few days later. Everything is working perfectly in the unit, and we have the ability to monitor and control all systems through the easy-to-use alarm.com app. Mostly, we have peace of mind. I highly recommend Vermont Security and very glad we found them.

Jesse and his team offer great service! Always extremely responsive, it's great to have what feels…read morelike a personal relationship with a company. We feel known, understood and well taken care of!

Aidan and crew are amazing. I hesitate to write this glowing review lest I bring them too much…read morebusiness - that's humor people, lighten up. Alex is responsive, no nonsense, simply solves problems, in my case mostly via the Internet where he takes over one's computer, or, when necessary, at the store for heavier chores like in-depth removal of a nasty invader. As now a writer who does a lot of Internet research, I've had to use both, successfully, several times. His shop is unique and a treasure for anyone with a computer of any kind. Our larger community is lucky to have him. Rob Ezerman, M.D.

Knowledgable, friendly, dependable service. Had my computer hard drive replaced and they went above…read moreand beyond for me.

New England Electric was incredibly friendly, professional & accessible from start to finish. I…read morehired them to update my panel. John really helped me understand my options & the process. Josh & Hannah were awesome electricians and easy to have around the house for a day. Highly recommend!

I hired them to do the hard wired interconnected smoke alarms to be compliant with code. They were…read moreavailable right away and could come out that day, which was a bit of a surprise. I was quoted an amount for the job which fit with what I was told by a few people who have had the same work done by other companies. The guys who arrived were very nice and they did a great job. They had to run back to the shop to get additional items and I expressed concern that they were doing unplanned work. They assured me if things went outside the scope of the estimate they would let me know. I didn't receive the invoice until many weeks later--almost 6 I believe. It was for twice the amount of the estimate.

After having their Service for a lot of years and spending a lot of money on buying the security…read moreequipment in our home they refused to do anything about a security fault in our home and cancelled their contract. Thus no security system after all the money spent on the equipment. I would not recommend.

Sun Ray never completed my installation. The last time a technician was at the house he clearly did…read morenot know how to do one of the tasks (hook alarm to sprinkler system flow valve) and said someone would have to come back and complete it. That was months ago. The entire project has been grueling with constant communication challenges. A competitor warned me this was a possibility and part of the reason they don't match prices with Sun Ray.

Really shady messed up scam of a "business." Here they're Pro-Tech on their site they're called…read moreRoyal Group. Which they acknowledge. Obviously they're trying to build a new ID because of bad reviews. Wouldn't even listen to my project which was for home automation because they "might not" work with the brands. Ultimately hung up. SCAM ALERT!!!!

The best! Always super clear about the available options for security at our business - and…read moreresponsive and helpful whenever we have questions. Recommended!

Our sprinkler system lost pressure and one of the sprinkler heads began to leak on the top level of…read moreour library. I called Mountain Valley and a tech arrived in 15 minutes to track down the leak and repair. This was in a library -- any mishap with a sprinkler system would have been a disaster.

If there was a zero stars this company would get it. They were contracted to so a simple swap out…read moreof sprinkler heads in my condo building. They neglected to bleed the lines of pressure before taking the head off which resulted in my bathroom being covered in the sludge from the pipe. Then to add insult to injury they used some rags and my towels in a half hearted attempt to wipe up the mess. Then the workers did not take their trash with them. This was over 4 months ago. They did over 440.00 dollars worth of damage to my condo and now are refusing to pay for it. I'm afraid it will end up in court. Do your self a favor steer clear of this outfit.