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    Creative Sound

    3.3 (12 reviews)
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    Superstore Appliances - Couch and glider/rocker

    Superstore Appliances

    (46 reviews)

    $$

    *Buyers beware. *I will not buy from this company EVER…read moreAGAIN! *Very unprofessional, snotty on the phone, lies *Scratched our flooring, unit delivered was defective *Was promised a credit to be issued in a check... never received it *Attempted to contact them via e-mail twice they never responded *Horrible experience *They lied to us about a credit to be issued for our inconvenience just so I would allow another delivery of another unit *I would look elsewhere for your household needs *We want to buy new furniture but it surely won't come from The Superstore!

    The Superstore sales person was great. The delivery and followup was not so great. We were the last…read moredelivery of the day and it was obvious that one of the delivery people was in a hurry. When they pushed the refrigerator through the doorway of our living room (the best way to bring it in) they took a chunk out of the wall casing. They assured us it would be fixed. To fit the refrigerator into the opening between our cupboards the one anxious delivery guy pushed it so hard you could hear the hardwood floor scratching. I haven't looked under the refrigerator, but there is a noticeable scratch that is in FRONT of the refrigerator. That one makes me angry every time I clean the hardwood floors. The nicer delivery guy said he would make note of it and make sure it got fixed. We never heard from them. We called the Superstore and they said there was no note, but assured us they would take care of it through their delivery service. A few weeks later we called Superstore again. Nothing happened. My husband finally fixed the gouge in the wall board himself. He is not a handyman but since it is low to the floor it is at least white like the rest of the wall board. The scratches in the wood flooring are still pretty annoying. That said, I would probably buy from them again only because the local box stores are worse.

    Staples

    Staples

    (22 reviews)

    I purchased a laptop yesterday and I was so pleased with the customer service at this Staples…read more Matt helped me to research what type of laptop was right for me and was very honest and open about the different brands. He helped me find a laptop that was in stock and was super professional during the whole experience. I never write reviews, but his helpfulness was way above and beyond. I will be purchasing other electronics from this Staples in the future. Thanks Matt!

    Hostile Management - Disrespectful to Disabled Veterans and the elderly…read more I have lived in Burlington for more than 20 years and have shopped at this store for that long, but I will never step foot in this Staples again. I was treated with utter contempt by the Assistant Manager, Philip Bosley. After a simple shipping error, he began yelling at me and calling me names like "loser" and an "a-hole" trying to convince me it was my fault for the error when I returned a small box of $300 ink to the store Monday night where they put the Staples shipping label on a box and by Wednesday the same box was sent to my house not to Staples. As a disabled veteran, I don't expect special treatment, but I do expect basic human decency. Instead, I was publicly humiliated when the manager used the store's intercom to announce an "incident" while I was sitting quietly waiting for the police he called. He even gave the police the wrong car's license plate (my neighbor's). If you are a veteran or a senior, be careful at this location. Philip's 23 years at this company have clearly left him with zero customer service skills and a lack of respect for those who served. I'll be taking my business to the Williston store or elsewhere from now on. I even called the next morning and asked to speak to the store manager when Philip said he would call the police again for calling the store and was still yelling at me. I would assume the store manager would be just as rude and diss respectful due to the fact that he never called me about the incident. I also called the so called Staples Office of the President in Kentucky and they said they would do an "investigation" including looking at the stores camera and reviewing the police report because the police report would state what the THREE officers saw when they showed up. I think it takes a month to get a police report so I know for a fact they did neither. And knowing that Staples is a privately owned company based in Massachusetts I found it odd that the so called Staples Office of the "President" was in Kentucky. Also their customer service is based in the Philippines call them at their main phone number 1-800-333-3330 and find out yourselves you do not have to take my word for it. Also I am letting the store know that I am not just "venting" online, but that I am taking formal action. First by posting to the Better Business Bureau, which I told them why is Staples not registered with them like most legitimate businesses are AND I am contacting the Human Rights Commission. In my 20 years living in Burlington, Vermont I notice a blatant diss respect to the military and veterans so I think they need a lesson in respect.

    Creative Sound - electronics - Updated June 2026

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