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Schertz, TX

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SynergenX Cibolo | Hormone Health & TRT Clinic

5.0 (1 review)
Closed • Closed
Updated a few days ago

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4 years ago

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Schertz Medical Home - Another view of the line.  At this point, I have already been in line over 30 minutes.

Schertz Medical Home

3.1(16 reviews)
1.4 mi

NP was nice explaining the process but no healthcare was given. First visit didn't even take height…read moreand weight just asked. Then did evaluation of bmi on made up numbers. If you are looking to learn about tri care come here. If you are looking for care, go somewhere else.

The staff was incredibly rude. I accidentally dropped one…read moreof my cards and was called fortunately to pick it up. I live about 40 min away so I asked if I could come in the next day to pick it up and they had lost it and asked me to come back the following day. I had also come in for an overseas physical and needed one paper signed, I didn't have it but my doctor told me to come back anyday so she could sign it. The doctor called out the following 3 days in a row, I can never get anyone on the phone, I only talk to a robot, so each day I had to drive 40 min there and 40 min back. A random nurse sent me to another location saying I was in the wrong spot. I told her my husband made the appointment here for me and then she asked me if I or my husband worked there- I said no, then she said exactly, so I know what im talking about and you don't. The people at the other place told me no, I am supposed to be at Schertz Medical Home and not at that location. When I came back to them they tried sending me away again. I asked to speak to my doctor and they told me no, I asked for my doctors email and they told me no. I said My doctor knows I was supposed to be here because she asked me to come in whenever. Finally the receptionist told me she would try and call someone. She then told me everyone was at lunch and to come back the following day AGAIN. I told her I would wait till they were done at lunch, she rolled her eyes and said she would go find someone if I was gonna wait. Someone came out shortly and I was able to get my paper signed. Moral of the story, they were the absolute worst, rude and I would not recommend this place to anyone.

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Schertz Medical Home - The pharmacy line wrapped around building. 10 cars ahead with an average of 3-5 minutes per car, it makes for a long wait.

The pharmacy line wrapped around building. 10 cars ahead with an average of 3-5 minutes per car, it makes for a long wait.

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Pick up pharmacy line...

Kellum Family Medicine

Kellum Family Medicine

2.1(133 reviews)
1.4 mi

I started as a new patient today with Kellum Family Medicine. I had a great experience! I felt bad…read morebc I missed the text attempts to reach me in order to get pre-authorizations done prior to arrival and then had problems using the site, which made me 20 minutes late to see my doctor, although I was a half hour early for my appointment. Nevertheless, once I got it done it was smooth sailing. Not only was I warmly welcomed by the front desk (Lisa), my doctor (Dr. McClure) and her assistant (Elizabeth) were wonderful! I'm so behind in establishing a new doctor and taking care of my healthcare needs but I feel very confident with the Kellum services so far.

I have been going to Kellum for over 20 years, starting in his small office in China Grove when I…read morewas a teenager. They charged me on my card for a routine women well exam (which is supposed to be covered by insurance) and when I realized the mistake, it took FOREVER to get my money back. Since then, I have refused to keep a card on file with them. My provider constantly cancels appointments making it extremely difficult figuring out childcare and work. They have now enacted a new policy "at the beginning of this year," which I am now being told in August, after I've already had two appointments carrying balances lol, that you can't have a balance over $50 when you make an appointment. I owe $79. I told them I would pay in cash when I arrive as I have done for the past 10 years. They refused. Losing a patient over $30 is silly. I'm so over them. Looking for a new provider TODAY.

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Kellum Family Medicine - Kellum Family Medicine

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Kellum Family Medicine - Without Kellum Family Medicine I might have missed the best part.

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Without Kellum Family Medicine I might have missed the best part.

NextCare Urgent Care, Cibolo - Open waiting area with comfortable seating.

NextCare Urgent Care, Cibolo

3.4(30 reviews)
3.2 mi

Very in and out but very friendly. My nurse who checked me in and took blood pressure, heart rate…read moreetc was such a friendly and communicative guy! He made sure that I knew that he was taking in account everything and every concern I had responding with "Heard!" PA came in and supportively and enthusiastically shook my hand immediately. It's also positioned right next to an HEB, so I picked up my prescription within 5 minutes. I was a bit confused with the name change but I figured it out(:

Dec 22 I had an appointment at Next care in Cibolo.  My condition was green phlegm, heavy cough…read more After a quick exam was told it just had to follow it's course gave me a script for an antibiotic. Continued to get worse and the following Tuesday I was running a temp between 100 and 104.  Made another appt on that Friday and explained symptoms were getting worse another BRIEF exam I was told take OTC. No additional script. It would work it's self out.  Sunday symptoms were not improving so I called to and the PA for meds.   I was told she would call back.  I called a second time and was told she would call but probably not till tomorrow. Never received a call At 8:30 I went to another urgent care. They did a thorough exam inc X-rays and determined I had early Pneumonia.  Obviously I won't be back.  I was charged 2 deductible's.  Wouldn't be a big deal except I had no relief from their exams.

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NextCare Urgent Care, Cibolo - We work under the stars

We work under the stars

NextCare Urgent Care, Cibolo - Back Office is open and inviting.

Back Office is open and inviting.

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SynergenX Cibolo | Hormone Health & TRT Clinic - medcenters - Updated October 2026

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