1. WellMed at Schertz

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Schertz, TX

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WellMed at Schertz

1.9 (7 reviews)
Closed • 8:00 am - 5:00 pm

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2 years ago

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6 years ago

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I love Dr. Naik!! She has always been very thorough with me. When I need a referral to a specialist…read moreshe has sent me to the very best. There are 2 things that made me give this 4 stars and not 5. Plan on waiting a long time after your appointment to be seen. I think this might be because she takes time with all of her patients, I'm not sure but I always take something to read. She is worth the wait in my opinion so it won't stop me from going. The second thing is her staff. They are downright RUDE!! Nobody smiles and they are just not a happy or welcoming bunch. I have actually seen a patient tell them in loud, colorful language just what she thought of them. They won't stop me from going to Dr. Naik but they are just plain unhappy people.

Kim the receptionist is extremely RUDE, every time I come for the same thing I'm charged a…read moredifferent price and I owe a bill from years back. This time last week I was called and given an apology about miscommunication about my overdue balance and I was good to go for my up coming appointment which is today 12/31/21. I'm here and again with the over due bill now it's from 2018 not to mention that I've been here 2019-2020 and was never told about this so called bill so I start asking questions as I should and Kim brings her rude self up to the window and says she doesn't like my attitude while slamming her fist into her hand, then tells me "I ain't tryna take your money you should be glad some patients pay more" then she says either pay the money or find another doctor. While storming off to another room still talking crap. Needless to say if I didn't need my refills I would of went else where but I for sure will not be returning.

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Kellum Family Medicine

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2.1(136 reviews)
1.3 mi

In my 65 years of being a patient, Kellum is by far the best medical practice in my opinion. The…read morenurses and attendants or so friendly, efficient, and professional. Dr Gonzales is the BEST medical professional / doctor that I've known. He listens (which is rare for many doctors) and he always shares great health advice and health solutions. Lastly, the practice as a whole is a state of the art facility. Clean and technically savvy. It is an end to end practice (e.g., doctor, nurses, labs, xrays all on site). I am so grateful to be a patient!!!​

At this point it's getting very frustrating to the point where I have to make the initiative to…read morefollow up on my own medical ! Communication is complete trash at this practice I got referred by my insurance for a PCP. I went for my first appt and it was okay staff is nice some you can tell have attitudes.. I was seen at my first appt for a UTI and knew I needed antibiotics. I called to follow up the next day and didn't get a call back until that next week by that time the UTI spread to my kidneys I was in so much pain. Finally doing my visit 2wks later I got a call stating that my urine came back positive and that I needed to start the antibiotics. I voiced my concerns to the front office and the medical assistant during my visit. They apologized and stated they would do better. Fast forward to 6 wks later I got my annual wellness visit completed with them recently and have been waiting for a call from the MA to let me know about my results for my pap. I've sent in portal messages followed up with them twice this week and still no call. Be mindful this is only my second visit with them ... I'm sorry but I'm a medical assistant myself and I know how the job is supposed to be done and to communicate with my patients regarding imaging, lab results, refills etc. it just shows how lazy this clinic is. I'm currently seeing Dr. McClure she's a nice dr but they could do better. Looking for a new PCP.

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WellMed at Schertz - medcenters - Updated October 2026

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