The Dr that I dealt with was rude, disrespectful and harsh. They tried to draw blood and run…read moretests prior to her even speaking with me. Pure money grab. I had been seeing a Dr at another location and he left Health Texas to practice elsewhere. This was my first visit to this office. The Doctor proceeded to tell me his ex patients and her did not get along . She acted so aloof and as if she was doing me a favor. Quite an experience. Never going to this location again. Health Texas did call me to follow up and they were very kind. My past experiences were not like this one.

My mom used to get her primary care here but has since changed to the south side location. This…read moreclinic is in a large shopping center with plenty of regular parking. She came in to specifically get her bloodwork taken on this visit. She was seen right away and the clinician drew her blood quickly and painlessly. This location is only receiving 4 starts in my review because the location is not handicap accessible. My mom is in a wheelchair and this location did not have handicapped parking nearby, plus the front door and door into the clinic were not handicap accessible either. I did not take pictures inside to respect patient privacy.

Wonderful attention and support from Dr. Mac and his staff. Several years into our relationship and…read morevery happy with the knowledge long-term health is in constant focus.

Amazing staff! I have only been here once, but I am…read moreimpressed with how friendly and knowledgeable staff is here. Upon arrival I was greeted and handed the patient paperwork in a prompt manner. The wait was about 30 minutes. So not terrible, and the waiting area had a beautiful big fish tank and peaceful feel to the atmosphere. The lady who did my blood work was a pro for sure. I have very small veins, and I'm always scared I'm gonna get poked up and leave looking like a Michael Myers victim. But she did it on the first try and with very little pain. Anytime I had questions about procedures I was given detailed answers and handed a booklet with even more info as well. They are very friendly and very thorough here, and I left feeling well educated and in good hands.

Stone Oak Family Practice is superb in all aspects of health care. Starting with Dr Ramirez, whose…read morekind and caring manner puts one at ease. He does make us feel like family and treats us like it. But on top of that, he is most knowledgeable in his diagnosis and treatment plans. He also takes time to explain specifics. All of his staff reflect his high quality care in their demeanor and efficiently. I would highly recommend Dr Stephen Ramirez and staff.

Dr. Ramirez and his office takes great care of my husband and me! I have rescheduled same day with…read moreno issues, the nursing and office staff are super friendly, and Dr. Ramirez listens to our needs. In addition to general medical services, Dr. Ramirez took over my women's health needs when my OB retired, so now we don't need to see any other doctors (but he won't deliver babies). We moved an hour away 2 years ago, and this is still the only place we will go!

This is the first physician that I felt truly listened to my issues I was dealing with. He was so…read morecaring and thorough. I am happy that I found a doctor that takes the time to visit with you instead of just being another number.

I've been coming to this clinic since before 2020 and the doctor here is fabulous. He really…read morecares, is professional, values your time, and shows empathy. Couldn't really ask for a better Dr.

Dr. Rios is mine and my husband's primary care physician in San Antonio. She is a wonderful,…read morecaring, thorough and excellent doctor. We have both appreciated the time she takes with us, her thoughtful questions to better understand our concerns, and her professionalism. Although she is young, she demonstrated the knowledge and experience that we look for in a doctor. I recommend her highly if anyone has moved to the San Antonio area and is looking for a very good doctor.

PATIENTS BEWARE! This practice evinces an attitude of reckless negligence to patients in need. My…read moreelderly mother who was just released from the hospital for a life-threatening condition was referred to this practice for URGENT treatment. She was refused service for arriving TWO minutes past "cut-off" time, despite having attempted to call and notify the office multiple times that she would be late due to unexpected construction/traffic (she was only able to leave a message, which they ignored). The receptionist and head nurse were rude and even laughed at my mother's situation. The other two receptionists were blithely talking on what appeared to be personal calls. There was only one family in the waiting room. DO NOT see this practice if you are looking for a professional, caring medical staff. My mother has lived in San Antonio for 31 years and has never experienced this kind of a horrific experience. I am praying that she gets the medical help she needs, since now she can't find anybody who will see her before the New Year. What a travesty and a disgrace. Beware.

I hour + wait to see NP for 5 minutes. Signature required…read moreto accept that labs could take up to 2 weeks for results. No office staff other then Dr can call you back with results, must only make another appt for results.

I found out the 3rd trip, but 2nd pap smear collection they did was still not viable. (The first…read moretrip was scheduled with the wrong person, so they had to reschedule.). So I still do not have any results for a pap smear that I had to endure the collection twice. I recommend you do not get any pap smears done by this office.

This clinic has moved over to the "WellMed" system and has gone down the toilet both in basic…read morecustomer service and the quality of patient care. Getting anything done here is a nightmare. Even for a basic office visit you may be waiting 2 hours after your appointment time to be seen by a provider. Test result follow-ups are very slow, even after they show up on the patient portal. Providers are also slow to write orders when test results are alarming to the patient. Dr. Coutinho used to be great but if you go here now odds are you will just see one of his PAs rather than the Dr. himself. I have nothing against PAs but the care here is simply not up to standard.

Both my husband and I have been patients of Dr Coutinho for years. He is an excellent physician it…read moreis a shame that he has associated himself with Well med. Well med is terrible. We were assured as patients that nothing would change. Not true. Now my husband is at an appointment that he has waited over 2 months to get and is completely out meds only to be told that they dropped our insurance plan and he will have to pay cash out of pocket and deal with filing an out of network claim. I will miss Dr Coutinho but not Well Med, good riddance to this group of charlatans.

I just tried to make an appointment..I was told they are no longer accepting United Health…read moreCare.(TRS Medicare advantage)..I'm disappointed

I'm a healthy woman in my early 60's. Happy with my care at their office. Easy to schedule an…read moreappointment, no appointment needed for blood draws. Their NP's who work with him, especially Kimberly is also pretty good and is more thorough in updating my vaccines and with preventive visits. Dr. Paley lately works Mondays and Wednesdays, and I've met him several times. Although, I routinely visit once a year. He is very personable, and easy to connect with.

Dr. Aliotta has been my primary care doctor for a couple of years and I highly recommend her. I…read moreappreciate her calm approach and ability to listen. Both Dr. Aliotta and her office team are focused, professional and kind.

Jessica is amazing! She is knowledgeable, she listens, and finds solutions. You don't just feel…read morelike cattle being herded as it tends to be with many practitioners, you feel like a person that matters and feel the comfort of knowing you can trust that you will be treated well and treated in general :)

Jessica is professional, friendly, knowledgeable, very helpful and takes time to answer all of my…read morequestions. I never feel rushed when I meet with her. Have been going to her for 10 years or so, she's the best.