I am pretty happy with this clinic for the following reasons…read more I don't have to pay or get validated to park. I can get in to see a PA if I want. Refills are a bit easier here than other clinics. Close to home But I don't feel like anyone here really cares.

Great visit Dr, Kelly is awesome. Very kind and explained everything I needed to do to get better…read more I really appreciate my conversation with her. Made my day .

The Antichrist isn't supposed to fall ill, yet I did just that nearly a month ago. I awoke one…read moremorning with a scratchy throat, body aches, congestion, and a fever of 102. I detest going to doctors lest they take a blood sample and discover jackal DNA, but I had no choice this time; The Beast is supposed to spread pestilence and disease, but he cares too much for his long-suffering parents and colleagues to expose them to COVID-19 (a distinct possibility given my symptoms). I searched online for nearby med clinics and found this place located only ten minutes from my home. I was impressed by the cleanliness of the location, the prompt service, and the overall care I received. When I arrived, I expected an inordinately long wait (the norm for doctor's offices, I've found), yet the doctor admitted me only a few minutes after I completed the online consent forms. I'm absurdly neurotic and iatrophobic, so the minimal wait time helped quell my anxiety. The doctor I saw was friendly and ingratiating. When I requested a few moments to meditate and relax prior to getting my blood pressure checked, he was patient and reassuring. My blood pressure and pulse were still ridiculously high (I should be dead) but comparatively low by my standards. I attribute that lower-than-average reading to his bedside manner. I feared that I had contracted COVID, but he suggested that my symptoms were more in line with the flu. Nevertheless, he swabbed my nostrils for both viruses (an unpleasant procedure, I assure you) and later determined that I had neither. I had what he termed an "unspecified flu-like respiratory virus" that would likely clear up in a few days. That was a relief! If you live near Helotes and find yourself in need of non-emergency medical attention, then I would highly recommend visiting this FastMed location. The staff were friendly, the place was immaculate, and the quality of service was among the best I've ever experienced at a medical facility. Tell them The Antichrist sent you and get a free five-piece order of nuggets from Chick-fil-A next door.

PUBLIC SERVICE REVIEW…read more If you are sick I'd take a HARD PASS on this place. I walked in at 2:30 and was asked, "how can I help you?" I replied, " I have something going on upper respiratory?!?" I was then told, "we are about to close...so..." I asked, "so you will not see me?" She said, "no, I can schedule you for tomorrow" I replied, "so... walk-ins are welcome" she simply said, "NO!" ALSO the place was E M P T Y, empty!! She continued to roll here eyes and mumble something under her breath when I decided to take photos for my review and document her just in case this goes against company policy. Not likely they will even read of reply to this review but I hope it helps someone.

The amazing experience starts the moment you walk in the door. The front desk staff is always…read morefriendly and in a good mood. Checking in is easy on the kiosk and checking out is the same. Providers are helpful and knowledgeable about the treatment plan. Always fast and friendly care.

Not good for women. The girl at the front desk on Sat literally told me she didn't care that I…read morecould not get my HRT patch (shortage) said she made me an app but didn't. Said someone would call that never did. They never respond to emails for medical issues. You get a different provider every visit. Maybe it is ok for men not for women.

Dr. Keith Beck is very knowledgeable, professional, empathetic. He listens attentively to All your…read moreconcerns and addresses each one and makes sure you fully understand. He explains any and all Options available for your best care with any and all your health issues. Highly recommend--been going to him For 20 years.

After years of bouncing around different places, I finally found a spot that gets it right. My PA,…read moreBrian, strikes the perfect balance of great service and timeliness. He's quick, thorough, and genuinely takes care of things without making you feel rushed. The rest of the staff is great too--friendly and efficient. I'm planning to stick around here for a while because it's hard to find this kind of consistency.

Dr. Fritz is terrific. Listens attentively and is good with detail. His staff is very nice as well…read more They go the extra mile.

Dr Fritz is awesome, but the people at the front are The absolute worst. I called for an…read moreappointment on the 19th for the 23rd and when I show up they told me that they made it for the 19th and not the 23rd. so I drive over an hour for nothing. this is also not the first time they've done this to me. I'll be looking for a new drs office.

12/22/17: I recently needed to find a new doctor because mine no longer takes my health insurance…read more I was not happy about this at all because I love my doctor. My husband and other family members go to Bandera Family Health Care for ALL of their needs. My daughter and I were feeling under the weather for well over a month and it was just not getting better but not worse. When she started to cough and my ear was killing me along with horrible headaches I made us an appointment. We walk in to a very FULL waiting area so of course my mind does a mental sigh and I sign in. The woman who signed us in was so nice. She was very personable and very welcoming. My daughter and I find a seat and are prepared to wait. As we are waiting an elderly woman's name called. She was in a walker. One of the nurses came out (a Hispanic man) he was SO VERY NICE. He called her gorgeous and spoke to her in this tone that was the sweetest. He patiently helped her get up and helped her shuffle to the back letting her know to take her time. It was such a beautiful thing to witness. People were being called back in a very timely manner. We honestly didn't wait very long. We maybe waited 30 minutes maybe a little less. It didn't feel long. Our vitals were taken by a very nice female nurse. She was super sweet to my daughter. We were put in a room where hung out maybe 15 minutes. We saw Dr. Fischer. He took the time and the patience to talk to my 8 year old to find out how she was feeling. She is a bit shy but he kept talking to her until she warmed up to tell him how she was feeling. I appreciated him taking the time with her. It was my turn and he was confident he knew what was wrong. I was getting really bad headaches and an awful earache. It was unbearable. It turns out we both had really bad allergies. I would have never guessed because we were taking allergy medication. And honestly I was a bit skeptical because it seemed like an easy solution to an annoying problem we were suffering from for so long. But he told us what over the counter stuff to take (no prescription which I was happy about) and we left. 5 days later we are both 100% better. We felt better within a day to be honest. We are still taking the medicine as he told us too. I wish I would have gone to see him soon. From the moment we walked in to the moment we left we had an awesome experience. I am glad I was able to find a doctor and a doctors office that has a good bedside manner.

Worst medical group ever! They drove out a good doctor and then make it impossible for you to have…read moreyour records moved. If you get stuck in their practice and try to get out - good luck! I've tried numerous times to have my records changed over to another doctor and they make it very difficult for you. They will also bill your insurance for procedures that weren't done, even though it was proven that they weren't and then turn you over to a collection agency AND your insurance has paid their part of what they shouldn't have paid to begin with. Very bad! Stay away from them!

I used the on-line scheduling tool...Awesome sauce! They texted me when I was due up in 30…read moreminutes. They are a bit hard to find....they are at 1604 and Huebner just behind the Walgreen's. Dr. Ratner is great. Quick, professional and friendly. My wife and I have been seeing him as our go to Doctor when we can't or don't want to wait to see our regular doctors.

This has been my go to urgent care for years…read more The gentleman at the front desk was VERY rude and condescending. That's never been my experience before. I was not feeling well or at my best and I would have appreciated some grace and kindness. I unfortunately couldn't treated with an alternative medicine due to my allergies and previous treatment but the provider was kind and funny. The MA was empathetic and paid attention to detail.

I highly recommend this clinic. The staff and the Dr. Frausto were excellent…read more I had virtually no wait and was out in a very reasonable amount of time. I went in with a deep cut on my foot. The nurse and doctor were very thorough in my treatment. The clinic is very neat and clean and everyone wore a mask. It's comforting to know that this excellent clinic is so close to my house and operates 24/7.

I wouldn't recommend this so called Emergency Care facility. Their staff is awfully rude! They have…read morezero bedside manners and waste people time with their lack of equipment. DO NOT GO HERE!!!!