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Symphony Isles Security

4.5 (2 reviews)

Services - Symphony Isles Security

Security monitoring services

Security system installation

Security system repair

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4 years ago

A great example of what a good security team looks like. They check IDs and license plates and are available 24/7.

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10 years ago

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Prime Protection-ADT Authorized Dealer - As you plan your summer getaway, have peace of mind knowing that you can check in on your place and manage smart home devices.

Prime Protection-ADT Authorized Dealer

(12 reviews)

Scammy and deceptive. Jodennis and his crew showed up at our door unsolicited telling us…read moreimmediately that he wasn't trying to sell us something (he was). They are NOT directly with ADT. They are a third party. We recently purchased our home. He said that our real estate company paid for the installation and the equipment. Our realtor had no idea about this deal, when we later asked them about it. He got us on the hook for a 36-month contract and was rushing to get a technician out to do the install the same day. After looking at the contract and seeing some inconsistencies that set off red flags, as well as poor online reviews, we decided to cancel. The number listed on the contract to cancel sent us to ADT and they couldn't help us. We got back in contact with the dealer and were able to cancel, but they did not send the cancellation in writing (another red flag). Overall, it was a shady experience and we are glad we cancelled before we owed a ton of money. DO NOT LET THESE PEOPLE IN YOUR HOME.

I had verbally agreed to a 1 year contract during our conversation this past June. Unfortunately, I…read moretrusted and didn't review this contract sent. I agree that this is my error. I am extremely disappointed with this 2 year contract, and with ADT customer service. If I cancel now, I will be charged for the remaining contract which is more than a year and a half. I will be sure to cancel as soon as possible. As far as the quality, it is not stable. I believe the other security systems are of better value.

Sheppard Security & Communication

Sheppard Security & Communication

(7 reviews)

Amazing family owned company that's been serving Tampa Bay for decades. Awesome service and great…read morevalue for the price. I would highly recommend to anyone looking for audio/video, security, and networking solutions for your home! I believe they also do commercial.

I just had a very positive experience with Sheppard Security. I had have been a customer of theirs…read morefor 10 years. Three years ago I lost my husband of almost 58 years. I live in a single family home. I am 82 year old and handicapped. After my husband's passing I had Sheppard Security install a camera near my front door as I was getting groceries delivered but they would not always ring my doorbell as I instructed in my delivery instructions. Also, sometimes I had strangers come to my house. Last Sunday at 6:30 P.M. I had two men come to my door but I did not recognize them so I did not answer my door. They started walking back and forth and keep ringing my doorbell. Then they went to my hose in front of my master bedroom window and turn it on. At that point I called 911. I spoke to an officer and told him of my situation and he said he would send an Officer to my home. Meanwhile one man stayed in front of my home and I lost sight of the other man. They had a SUV parked in front of my home with both passenger doors open and the hatch open. They were here for at least 20 minutes and I asked the officer on the phone at 911 when somebody was going to help me. He then told me that nobody could come because they were taking care of more serious problems then mine. Those two men were here at least 40 minutes. They finally left. On Monday I called Sheppard Security and talked to Joe their IT man. I told Joe I would like to have 4 more cameras installed around my home. On Sunday I was really scared because I could not tell where the second man was during the time they were here. I spoke to Jim the owner of Sheppard Security on Wednesday and he told me that the Cameras had been ordered and that he would make sure that the Cameras would be installed quickly. Friday morning Joe and another technician came and up dated my old camera and installed 4 new Cameras. They worked quickly and made sure that all five cameras were wired in and adjusted them so that I can see the 4 sides of my home. They also made sure that everything was clean after installing all of the new wiring. They were here for several hours. If I could I would give Sheppard Security, Jim the owner and Joe and the other Technician 20 stars. In this day and age it is nice to find a Company and their staff who takes pride in their workmanship and treats their customers with respect. They make you feel they have your back and that you are important to them. I think you can only get this kind of service from a family owned company.

Time On Target Security - Residential Gate Operator

Time On Target Security

(3 reviews)

5.0 | 09-11-2020 Review by Gary Y. in New Port Richey, FL…read moreProject: Install, Service, or Repair Surveillance Cameras I represent a resident-owned community in New Port Richey consisting of 288 homes on 55 acres. Last month we hired Time On Target Security LLC to do an entire system installation on our property to cover vulnerable areas and entry points on our property. After meeting Mike Harris CEO/Founder of Time on Target, we knew we had the right company for our job. Mike was a total professional in every sense of the word. Mike listened to our concerns and designed a system to totally suit our needs. I was amazed that 3 hours after our meeting, there was a complete estimate in my inbox, not like the typical 2 weeks most contractors take if they even get back to you at all. Time on Target is a very appropriate name for this company. We are very pleased with the competitive pricing and more importantly, the quality of the work and equipment installed. I can also say Time on Target's customer service (tech support) is second to none. I will always recommend Mike Harris and Time on Target LLC to anyone considering the installation of a home or commercial security system. Gary Yoel Colony Cove Co-Op, Inc.

Still waiting for a working system promised for November 2025, it is now April 2026. The system is…read more"installed" but everytime the contactor turns it on , it does not work properly. Tot was to install road gates in the front an back of our community. It was an over complicated system relying on cell phone Bluetooth to activate the gates. First tot discovered not all Bluetooth phones would work. Also kids waiting for school bus were triggering the gates unintentionally. Then tot SOLD a work around RFID decal to the residents because of tot poor engineering. But still it is an unreliable activation. Residents now wish for the old reliable remote push button system. Just recently an emergency vehicle was trying to pass though a gate but it would not open. If you want a gate system that works, go get other bids!

Symphony Isles Security - securitysystems - Updated May 2026

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