I've lived in Cross Plains longer than Incredible Cars has been here. I watched them establish…read morethemselves years ago, and they seem to be going strong. FINALLY I had a reason to stop by... My brother was looking for a work truck and I noticed a bunch in their lot. We scoped out the website first and found a few options that fit his specs and budget, so I was the "scout" that got to run over there and see things first-hand. Dave was super friendly - he gave me the straight-scoop on what he had, where they came from, and options (some had undercoating sprayed on them, etc). The trucks were in great shape - brought in from Arizona, and you could tell. Not a spot of rust anywhere. Clean as a whistle. The time came for my brother come see them in person and it didn't take long. We dealt with Jacob - also super friendly - and after a quick test drive, it was a done deal. About 20 minutes of paperwork and you're out. I'm impressed. That's the most I've ever trusted a car dealer, and I appreciated their honesty. Pricing there is pretty firm - they price to sell and aim for volume sales. You can try to dicker - we didn't, mostly because the truck was already nicely priced. I struck out trying to get Jacob to throw in their Corvette as a "finder's fee". Ah well. :) Next time I'm in need of a vehicle, I'll certainly check them out. I'd recommend others do the same!

Was not even in the market for a new vehicle. Came across The Incredible website after a…read moreconversation with a co-worker, and spotted a super cute BMW Z4 convertible at a great price. After thinking it over for several days, I went to test drive it and bought it right away. Dave was super helpful, friendly, and up front about everything. Had my bank account allowed it I would have left with a Jeep as well ;)

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

Stranded on Sunday night after 9 pm - car service was zero help for over 1 1/2 hours. Family…read moremember recommended calling Lodi Shell. Placed a call to Lodi Shell not expecting an answer but was incredibly surprised by the positive tone and urgency that Bryan responded. He was incredibly quick, took less than 20 minutes just as he provided as an ETA. He quickly used the battery pack to start car. After hearing we had over 100 miles to our next destination, he said he would be hesitant to drive that far due to possible damage to alternator. He said he would be happy to check if they had the correct battery. We followed him back to the shop in Lodi, he quickly found the correct battery and changed 100 times faster than I could have done it. Not only was Bryan an incredibly nice guy, he also talked about how he really liked working for the owner (don't hear that much nowadays) and the generous support the owner provided to the community. 100% recommend Lodi Shell! Thanks for saving a long day Bryan.

Still waiting for the headlight assembly to be replaced. Talked to the service manager Brock about…read morethis last month (6/21/23) after the fact of having purchased the vehicle almost a month ago and filing a complaint with the BBB. He said there would be no charge for the repair. I understand that some parts are hard to get. But, for a vehicle that's not even 5 years old. I would be a little more understanding if it was for the '97 expedition I sold. Had an appointment yesterday (7/3/2023) at 1pm. I sat there until at least 7pm. Had only contact with one person from the shop at about 3pm about what was going on with the repair. Nothing until at least 5 or 6pm. When I walked into the service area and inquired about my vehicle. It was sitting in the back. He brought it up the service bay and I was ready to leave when I noticed that the headlight assembly was loose. It had not even been put back together. So he took it back into the service bay area and put it back together. Now, I still have to wait for them to order the "right" part again. I'm hoping that Brock is still going to stand behind the no charge for repair.

I submitted a pre-approval through the Mitsubishi website and selected a specific VIN from Kunes…read moreMitsubishi of Madison. The online offer clearly showed $385 estimated monthly payment with 0% APR and a total price that aligned with advertised numbers -- so I completed the online credit application immediately. After my credit was pulled, the dealership communicated that: * 0% APR and the $3,000 customer cash rebate couldn't be combined (true per Mitsubishi rules), * Additional dealer add-ons (CermaPlate warranty, service fees, etc.) were mandatory and not previously disclosed, * The actual monthly payment jumped significantly once fees and add-ons were included. At no point before the credit pull was the distinction between rebate vs APR clarified, nor were add-ons fully disclosed. This led to a much higher payment than the number shown online and was only explained after the financing check. The salesperson became defensive and unprofessional when challenged on these discrepancies. Be aware that the online pricing may not reflect all restrictions and fees, and confirm all terms before submitting a credit request.

About the friendly(est) dealership I've ever walked into. Not pushy at all, met the owner(s) and…read morethis on Christmas Eve day. Decent deal, nothing great but didn't feel like I got kick in the (you know what) the day after the deal. Found it funny (not really) that they were giving away 24 inch flat screen TV's "with every used car sold". Guess it depended on what the sale price was, as part of the deal I didn't get a TV cause the price was "so tight". Really a $100 TV was going to break the deal REALLY! I just hope they could return the TV's that they didn't give away for that little extra something in their pockets....that being said, I would return if ever in the market and they had what I wanted. UPDATE: NOT SURE WHAT HAPPENED TO THIS PLACE. Purchased a second vehicle from them and WILL NOT RETURN! Saw a couple things that needed taken care of and the service guy was all about "just making something work" instead of FIXING the items that the sales dude would be taken care of. Now keep in mind I've purchased 2 vehicles from them in a year and a half right. THE ONLY person that remembered me (including the owners) was the finance lady (she needs to find another job). The owners went from awesome to "whatever". WILL NOT RETURN, not looking for a butt kissing but don't need the 60's "we're loosing money on this one" BS. I'm shocked at the difference.

Ruda took my car in on very short notice for a repair, and the staff was very friendly, kept me in…read morethe loop about the status of my car, and charged a reasonable price for getting the vehicle fixed. I would not hesitate to do business with them again, and will tell my friends that this is the place to go for all their car needs. A+!

We were impressed enough with the prices we saw online from Shullsburg Auto to make an 80-mile trip…read morefrom Iowa to Wisconsin. We found a car and purchased it. We were never given a hard-sell, and the negotiations were hassle-free. Unfortunately, we had a problem transferring the title to Iowa. There was a paperwork glitch that there was no way anyone could have known about beforehand. BJ at Shullsburg Auto was amazing! He was able to get everything worked out and kept us up to date throughout the process. We ended up with a great car from a great dealer. We will drive the 80 miles to buy from BJ and Shullsburg Auto again!

You guys sold me an absolutely amazing car at a much better price than any other car dealership I…read moreknow. It runs great, has fairly low miles, smells nice, looks nice, has good tired and is an overall amazing car. Thank you so much. The car is perfect, but the best part is that you were so incredibly kind to me, patient, understanding, and it was a very pleasant experience, mainly due to your incredible kindness. Thank you :) I highly recommend Crestview Auto Sales to anyone looking for a good deal on used vehicles!!!!

Just got a car here yesterday,'95 Buick Riviera,and was very happy with the service. The young lady…read morewas very nice,helpful,and up front about the car. I feel like they would be there if I need anything.

Mohammad really provided clear and fair recommendations and offered a variety of options to fit my…read morebudget to repair my car and he was honest and helpful about repairs unlike other places I went to. I will definitely bring my car back for other needs in the future and recommend this place to others.

From the owner: Welcome to Penguin Auto, where we pride ourselves on delivering exceptional service and top-quality…read morevehicles to our valued customers. As a premier used vehicle dealer, we specialize in providing a seamless and family-friendly car-buying experience, offering a curated selection of "need nothing" cars that have been meticulously inspected and serviced by our team of expert mechanics. At Penguin Auto, we go above and beyond to ensure that every vehicle on our lot meets the highest standards of safety, reliability, and performance. Before being showcased, each car undergoes a comprehensive inspection and servicing process, guaranteeing peace of mind for our customers. But our commitment to excellence doesn't stop there. We also offer full-service car repair and maintenance to the public, providing a convenient and professional environment where your automotive needs are met with precision and care. For large jobs, we even offer loaner vehicles to ensure that your day-to-day life isn't interrupted. In addition to our exceptional sales and service offerings, we're pleased to announce the expansion of our facility to include new tires and tire installation services at highly competitive pricing. Whether you're in the market for a reliable used vehicle, require expert car repairs, or seek new tires and tire installation services, the team at Penguin Auto is here to exceed your expectations. Give us a call today to discover how we can assist you with your automotive needs.

This business lived up to the reviews from the start. Communication was very personable and…read moreeffective. They were highly knowledgeable with a can-do attitude. My service was scheduled around the day/time that was best for me. They even gave me a loaner vehicle while mine was being worked on. I couldn't have asked for better. When my truck had an unexpected problem, they made the issue seamless to take care of. I will be back.

I am actually signing up for yelp specifically to leave this review; that's how great my experience…read morewas here. The staff was extraordinarily friendly and knowledgeable. Jack was down to earth, knowledgeable and not at all pushy about getting a car sold like the typical used car salesman stereotype. He also went completely above and beyond getting us exactly what we wanted. (I got my first Volkswagen- a Jetta sportswagen and I'm in love with it!) He was extremely reasonable with the price and gave me an awesome trade in value on my old car! I walked away with a great new vehicle at an amazing price; this place is gold! The best way I can describe it is that if you ask, you shall receive. They go above and beyond here, that's for sure. If you want an incredible value and a knowledgeable, real person to help you instead of an aggressive pushy salesman, come here!!!