We have been looking for a few months for a used golf cart. Premier had exactly what we were…read morelooking for! They were quick to install a couple of modifications that we wanted and even delivered the golf cart the same day!! Wonderful, friendly service, great value and speedy service with a smile!

Today was my first time car shopping, and I initially trusted the dealer when he said nothing was…read morewrong apart from the sound button not working. Took it in to the mechanic my family trusts just to be safe and thank god I did because there was ALOT of $$$ problems with it :(( leaking transmission, missing antenna, radio not working, air conditioning not getting cold enough, leaking sealant, just to name a few. My family thinks I've dodged a bullet, and it sounds like the mechanic was very through when they went through with it. It took about 2 hours and ran me about $200~ but saved me what would've been thousands in damages. The man at his desk (Larry) who I believe was the one who did the maintenance check was very nice to us even though we were almost half an hour late to our appointment initially, I was extremely apologetic and he didn't seem to mind at all.(again, very sorry about that) They even spoke to my family and recommended a dealership for us to try (didn't seem like a money grab, wasn't on a business card they wrote it on the back of a blank piece of paper in pen) so hopefully my car hunting goes better....

I had been having my car serviced here few times, I always happy after my service visits. The…read morestaffs are very professional and friendly. I also preferred few of my customers and families to have their car fixed here , all of them are happy with what they got. 100% satisfaction. Will continue supporting.

Consumer Be Warned: Aggressive Upselling and Defiant Management…read more Every single time I come to this location for a standard oil change, the staff aggressively tries to upsell me hundreds of dollars in completely unnecessary services. When I finally brought this pattern of behavior to the service manager's attention, he couldn't care less. Rather than listening to customer feedback, he immediately became argumentative, claiming the services were manufacturer-recommended before he even bothered to check what kind of vehicle I drive. Save your hard-earned money and take your business to an honest mechanic who respects your boundaries and your wallet.

If insurance is paying your claim, expect the auto body shop to drag their feet and lie about…read morecompletion times. It will take a month plus, although they'll quote 2 wks, no matter if you're just getting a key mark on the door fixed. Your car will be the last in line to be worked on, and they don't care how long it takes. If you don't use insurance, be prepared to pay about twice as much as the repair should cost. I wouldn't go here again.

My first time with 'Don The Car Care Man' at the University Ave was during the time while I buying…read moremy current car. While all other places either quoted me higher prices or were super busy for a car inspection, Don's price was reasonable as well as was flexible with timings. They gave a detailed report on the car and told me that the serpentine belt ($170) is wearing off and needs to be replaced soon. With this, I was able to bargain a better price before buying my current car. In fact, the serpentine belt broke less than two months of me buying the car as they predicted. I have been getting my oil change here every 3-4 months ever since. Mine is a 11 year old car with 220 k miles, so there are new issues that regularly pops up. They give me estimates for all the repairs, they also tell me which one is necessary for me to drive and which is not (like my car's rattling noise at times which I'm fine with). They also call me if they find new issues while they are working and ask for my decision before moving further. I'm grateful to them for always being honest and kind to me. I strongly recommend the place on the University Ave especially if you work close to the campus. I usually call them to see if I can drop my car off in the morning before going to work at UW and I pick my car back around 5 pm when I head back home. This way I don't have to worry about losing working hours. Thanks Don The Car Care Man!

For the second time in a row there was a "billing error" that required me to challenge their…read morecharges. This time they charged my wife $71 to install a new headlight bulb that she brought in. When I called back and challenged they said there was an "error" and they didn't know why she was charged an extra $20. (I'll bet I know why...) Calls to other shops ranged around $20 for install to free if she bought the bulb at the dealer ($15ish). When Don owned it, it was a reputable shop, not any more.

One stop shop! A family owned and operated business where everyone is treated as their own with…read morerespect and care! They have everything you need for any type of auto repairs, a wide selection of tires(BEST PRICES ARGUABLY IN THE STATE) , and they even buy junk vehicles! I have never been disappointed and will continue to be a life long customer for all of my auto needs! Highly recommended! Thanks again A.A. LLC family!

Like others on the Google Reviews claim, the "minimum paid" on the website is definitely not true…read more I was quoted $150 for a 2000 Taurus that was non-running. Whatever, needed it out of my parking lot. Tow truck shows up the next day at the scheduled time and the driver offers me $100. When I pushed back, he just sort of shrugged at me and didn't budge on the $100 price. Ultimately, I was on a tight timeframe so I took the $100. The staff are easy to work with and they are quick but between the low initial quote and then the subsequent lowball, I will never do business with them again. There are MUCH better options in Madison. It must be true because there couldn't be a worse one.

Had my 2014 Jeep Patriot towed here after the starter died on me. Was initially quoted ~$860 for a…read morenew starter ($660 for an aftermarket refurbished) as Clausen claimed it was necessary to lift the manifold to reach it. However, I'd already done some research on the procedure and was suspicious. I called seven other mechanics and watched videos on how to change the starter in my vehicle, none of which indicated lifting the manifold was necessary, all of whom quoted it'd be ~$400-$500 for a new starter. I called Clausen back stating my belief that lifting the manifold was unnecessary and to please verify and, if so, if they were willing to price match the other quotes. Instead, Amber at the front desk was adamant she "trusted her tech" and doubled down that if I wanted a new starter it would be $860. So I towed my Jeep just down the road to Reece auto. They completed the job without needing to lift the manifold and charged me $390, less then half what Clausen quoted. Long story short: whether incompetent or crooked, Clausen tried to charge me $500 to perform unnecessary work. Amber may trust their tech, but you sure as heck shouldn't. AVOID.

Really great guys running this shop. Good, kind, patient, honest people that you can really trust…read moreto do what your automobile needs in every scenario. Highly recomended.

I ordered a new transmission through them took a month they put it a month later. I'm getting an…read moreoil change at and they gave me a sheet of paper that said moderate transmission leak took it back to the place started. They said they didn't have time to get me in so she called tires a business they said sure so two days later I bring it in put it there in the come back in the evening to pick it up under warranty and they never touched it. What I heard on the phone when they were making the appointment was oh we're so busy too so basically who gives a darn I do you should too if they're not doing this to me because The second place said the first place did it wrong admitting to their at fault

We had our vehicle towed here after it died in the parking lot of our apartment. We asked them to…read morediagnose what was wrong with it as it was a 15+ year old model and wanted to be safe. They put it in the air and then assured us we needed coils and spark plugs, work that would add up to more than 700 dollars. After we had that work done it still was driving oddly so we got a second opinion. That when it was discovered that the frame was well rusted and wasn't safe to drive, something that any mechanic with any scruples would have noticed and alerted us to! WTF! This place will take your money and leave you in the lurch. Don't go here if you value your life or money!

I recently stopped by for a routine oil change and cabin filter replacement. As always, they went…read moreabove and beyond my expectations -- not only providing the full servicing I needed but also cleaning the interior and exterior of my car; that and they also offered complimentary coffee and snacks in the waiting area. Everyone I spoke with was kind and helpful. A special shoutout to Sharyn, who immediately made sure I was taken care of and even remembered me from a previous appointment -- that personal touch really stood out. It's incredibly comforting to be able to trust the people working on your car. While Fields is a bit pricier than other options, the experience is absolutely worth it. A special thanks as well to Max, Adam, and Anthony -- together, they make the entire process seamless and comfortable. Excellent customer service, start to finish. Highly recommend!

Making the car buying experience not only tolerable but preferred. I've unfortunately had too many…read morelong and difficult car buying experiences, making it a dreadful experience, but today my wife and I had a fantastic experience at Fields. Very direct communication both with the sales person and general manager to get to direct and clear expectations and negotiations and executing my purchase and trade in record time. Thanks Brian, Scott and Jared.