They had 5150 whips when no one else did locally. They also stock all your services items for your…read morerzr. I needed a starter during the UTV takeover for a pro R, and they had it!

The parts and service folks went above and beyond. We had a mishap with our Rzr and needed a new…read morecontrol arm and new wheel. They tried their hardest and called around for a rim when they didn't have one for us to finish our week in town. Go to these people for help and they will take care of you.

After a ride to work, I noticed a past-bald patch on the rear tire of my motorcycle. Since I…read morerecently moved, I don't have any equipment to take my tire off. After calling around a bunch of places, Specialized Powersports offered the lowest price to replace the tire. After getting the new tire shipped in, I called them on the day of, brought the tire and my bike in, and they had it done within an hour. They even oiled the chain for me! They were incredibly nice. Though, did use some sarcastic humor to keep things light. But 10/10, I will come back to them again.

I had brought my dirt bike here from a referral from Carlson's Motorsports, which was my first…read moremistake. Unfortunately, we don't have much of a selection of motorcycle service shops here in the Rogue Valley, so I took my chances. I had asked Justin at Specialized Powersports to please diagnose the problem on my dirt bike, and to call me with any updates. I had assumed that the float was stuck in the carburetor. Justin and I had agreed upon $100 dollars to diagnosis the issue, and that if it was something small, he would just fix it for the $100 dollars. Anything more than that, he would call me to see what I wanted to do. Two weeks go by with no word. I had left a voicemail asking for an update the week prior, which was never returned. I decided to go down to the shop in person to see if there were any updates. When I arrived, I had immediately noticed that my dirt bike had some brand new parts on it that I never agreed to. I asked Justin what the updates were, and asked if he had replaced anything on the bike. I also reminded him of our agreement of the $100 dollar diagnostic fee, and that he would contact me before charging any extra or replace anything. Justin seemed surprised that I had not been contacted since originally dropping the bike off, two weeks prior. He proceeded to tell me that the bike runs great now, after having replaced the carburetor, fuel lines, fuel filter, re-jetting the carburetor, and that we were just waiting on a new air filter before it would be ready. I personally, had just rebuilt the carburetor myself, along with replacing the air filter and a handful of other things that Justin knew about, before bringing the bike into the shop. I knew that he was trying to take advantage of me. Justin told me that "I wasn't in repairs very much. Under $300 bucks for sure." I was livid. I told him to immediately cease any further work, I did not want the air filter, and that I would pay him for the work that he did, but I'm taking the bike. It seems to me, that Justin was unable to track down the problem, so he either threw a bunch of new parts on the bike 'hoping' to fix it, or he is just another dishonest mechanic, trying to up-sale the customer as much as possible. I will never go back, and I highly suggest the same. I'd rather make the drive to a more reputable and honest shop. I'm surprised this place is still in business, with the way they operate.

Disasterous communication (almost none) for the 3+weeks was…read morethere for an expensive insurance repair & they never asked my permission to replace my Deluxe Top trunk (with backrest) with a basic top trunk no backrest! This to me was inexcusable not to inform me 1st & then to never ask me if I wanted my deluxe trunk back!. This accessory was not damaged and in good condition? Their reply to me was they threw it in the dumpster? I find this an unacceptable answer and suspicious as the one off trunk key was never returned to me? My Trunk was worth $500+ & the repalcement was $455. This was a lousy experience and I am a victim

We were able to get our bike into the shop on the same day we called! The lady who assisted us was…read moreknowledgeable and friendly. The price at the end of the day was more than fair! Thank you Cascade Cycle!

What a great find in Coos Bay! I already have my own ATV, so I wasn't in the market for a rental,…read morebut I stopped into Steve's ATV Rentals just to browse the store--and I'm really glad I did. They've got an excellent selection of parts, accessories, gear, and everything an ATV owner could want. Prices were fair and the staff was super helpful and knowledgeable without being pushy. The real stars of the show, though, were the shop cats--Wingnut and Spark Plug! These two are absolute legends. Wingnut is a hilarious goofball who kept me entertained, and Spark Plug is the sweetest little explorer, wandering around like he owns the place (which he probably does). They add such a fun, welcoming personality to the store. If you're in Coos Bay with your own rig or just need quality ATV supplies, Steve's is definitely worth a visit. I'll be back next time I need parts or gear. Highly recommend this friendly, well-stocked shop!

I was able to rent a kids ATV here for only $50 an hour. The kids ATV has to stay in the kids sand…read moredune area. My daughter enjoyed it a lot, even though she kept getting stuck in the sand. All customers need to watch a 15 minute safety video, then they get tested on the ATV. Overall, service is great here! I highly recommend!

Staff was Supportive and knowledgeable about products. I was shopping for a helment. There were…read moreseveral in stock and I worked with one of the sales representative to piece together which helmet component was most important to me and then which helmet matched with what I wanted. It was great. The only negative comment I would say is that there were no full face helmet above 1x and maybe a couple 2x but No helmet bigger. Made me sad. I had to order on line hoping what I ordered would fit.

They will only change oils!!! This is not a repair shop it's…read morea jiffy lube!! If you want your bike fixed ie carbs rebuilt "maybe this fall" MAYBE lmfao Do yourself a favor don't waste your time calling

Went here today for their free Grinch pictures! The line was long but it went pretty quickly and…read moreeveryone was in good spirits. Their workers were really kind and friendly and I would highly recommend giving business to this Harley-Davidson! The worker they had at the door greeting everyone said they wanted to do this for the community, that we are like their family. It was so kind.

Absolutely the worst customer service ever! Found a bike online, we live in Washington (5 hrs away)…read moreand called to find out information on it. Spoke with Brian and let him know we would be down the following weekend with our trade in to complete the deal. Had been in touch throughout the week and confirmed the morning we were coming down with an exact appointment time. Finally arrive at the dealership only to find out the bike was sold 20 minutes before we got there. Brian and his manager claimed they didn't know but my question is why wasn't something placed on this bike to hold it at the very least on the morning after we confirmed the appointment time. We drove 5 hours, had our trailer with the trade in on it and spent several hundred on gas.. this Harley is absolutely shady and I would advise people to stay clear. They don't deserve anyone's business.

Awesome staff and they price match I have been using for…read moreyears always went above and beyond

The 8 year old battery in my Chrysler mini-van died. Went to O'Reilly, picked out a battery and…read morethey installed it for free. Had me back on the road in no time at all. I will be back!

Great place to buy an off-road flag for your vehicle! Barely noticed this shop aside the road but…read morethey have a great variety of ATV parts and a nice repair that includes welding. Would definitely go back.

The worst con artist of all time. He'll make fun of you…read more Trick you into buying things you don't need at way too high of prices. Even after you pay him a ton of money we won't have your quads running better. He had two of my quads for months and couldn't even fix the carbs to get air flow to be correct. He conned me into building a cheetah cub and it kept getting more and more expensive. Then it blew up while he did the test runs and break in but blamed it on me. Sean is the biggest POS I have ever met. He always says he has the worst luck. Probably because of the karma he created by fucking people over. Do not ever take your bikes here. Yamaha in Florence is honest.

The entire experience was fantastic! Seriously! We rented a side-by-side to follow a guide and it…read morewas so worth it! They supplied the helmet and, obviously, the side-by-side. They lined us up and went over the rules before starting off. They started us off easy, but before you know it, they had us going through these dips (or whatever you call it). I seriously laughed the entire time! It was amazing. If you are ever in the area and have been curious about this, definitely stop here. It is so well worth it! BTW, this was in the summer. Yes, I'm late in posting. ........ .. .... .. ..

This was the most amazing experience for my whole family. We booked a tour for the 4th of July. We…read morewere excited but nervous. We'd never done anything like this. For the tour our family was in a four seater ATV following Heidi in her two seater. We started out slow, then built up speed as the dunes changed. The ride along the ocean was breathtaking. The views from the top of the dunes, incredible. We don't own ATVs so the only way we would ever experience the dunes in Oregon is through rental. For a first time experience, it was the best. We are hooked and will be booking with Spinreel again. Fantastic people. Worthwhile experience.