Has a wide variety of items outdoor minded people might need from clothing to tractors and…read moreimplements. Not the cheapest place around but the quality is right for the money. I haven't had the opportunity to use the service.

I live in a small development behind the Clay store I shop occasionally mostly for convenience…read morehardware tools etc. however the parking lot is not lit at 5pm overhead sign never turned on that's outside, inside bathrooms are disgusting in general through out the store floors are not clean trash overflowing now last night 5:15 I did a walkthrough looking at woodworking tools I am shadowed by three employees okay I get it that is your loss prevention program everything Runnings sells I can get from Amazon in a day or 2 something is not right in this store employees are not very friendly and wander around aimlessly. In the old days of real retail, the store manager was on the floor meet greet and direct not here. Sadly I will take my money elsewhere.

Recently went and bought a new Nexhaul dump trailer from Richie. He was knowledgeable and…read moreprofessional and answered all questions for us. Megan handled all of the paperwork quickly and efficiently. Very happy with our new purchase.

I called A salesman on a tractor and was quoted a price over the phone. Drove up to the dealership…read moreto look at the tractor but they did not have of that model in stock. Salesman sent me out into the yard to look at another larger tractor. He did not come out to explain that tractor. (Classic bait and switch) I had to wait to see the salesman to begin with, he then sent me out into the yard ,as noted above, and failed to show up. The salesman/dealership missed out on a definite sale. I won't be back.

Last month, April 2025, I purchased from RE Little's Hatboro, PA location a brand new Stihl RM…read more453.3 V self propelled walk behind lawn mower. The Little's sales person I dealt with was Ms. Amy France. With my not having any previous experience with Stihl lawnmowers I asked numerous questions. Amy took all the time necessary to answer all, and she did so without appearing to be in a rush and pushing to achieve a sale. Amy's demeanor was professional, very pleasant and very respectful. In dealing with Amy I felt that I was purchasing a quality product from a reputable factory authorized Stihl dealer.

Little's has top quality products and wonderful customer service. I've been going here for over…read morethree years. Quentin is always helpful and friendly. They take time to help you out with any problems you may be having. Far better than the big box stores.

Repaired my Hustler Raptor SD under warranty. I purchased from another company in East Syracuse…read morethat has terrible customer service. I wish that Scott's had been an authorized dealer when I purchased my unit - I wish I could have given them my business. They were proactive about calling me back, came to pick it up the day after I called, only charged me $35 for transport, and had it finished and in my driveway in time to mow the following weekend. Great Folks!

From the owner: Upstate Tractor & Mower (formerly Scott's Small Engine) in Tully, New York is your leading provider…read morefor Country Clipper, Hustler Turf Equipment, Simplicity, Snapper, and Yanmar. We are family-owned and operated. Our name may have changed, but the commitment to our customers has not. We pride ourselves on consistently delivering exceptional customer service. Whatever your needs are - we will spend the time to help you choose the right equipment for you. And our service goes beyond the sale. We provide free set-up and free delivery of your new equipment. We don't just drop it off either, we'll make sure you know how to operate it. We recognize that your purchase is an investment, we will be there for the life of your equipment. Give us a call today

I cant say the store was ever relevant other than a few good deals they may have had but what those…read morethings were I haven't an idea. When I had to get pellets I was never offered any help. Other than the young cashiers I have dealt with in the past the majority of them are unhelpful.

We encountered Paul on 6/1/26. What great service! He carefully listened to our project & put us in…read morethe right department. Thanks to Paul our plumbing project worked! Thanks to Paul....

Good store, good prices. Don't always want to wait for UPS. Sometimes I…read more want to see and hold or need it now. Easy to get help most of the time

Bought TWO brand new Coleman mini-bikes for my 13 year-old twins birthday at Runnings Canandaigua…read more Total of $800... bikes ran maybe a total of two hours before neither would start. Had them serviced, under warranty. They needed alls sorts of new brake and engine parts. Fixed! Ran for another hour (maybe two) and they would not start. Needed new spark plugs. Fixed again... for an hour - maybe... Now they would not start again. Kids SUPER disappointed. Runnings said, "sorry - we cant do anything. Deal with Coleman. Coleman says, "Sorry, out of warranty." I spend 1-2K a month at Runnings on average. They won't get another dime from me. I even went in and talked to the manager. I even offered to get 1/2 credit and buy something much more expensive. He promised to look into it and to call me back - never did. Extremely disappointing from a store I have loved and recommended up until this point.

Bought a new tractor from these clowns. Absolutely no support after purchase. Would not even email…read moreback. Spent over 30 grand. 2 months later I try buying implement and I get quote higher than list price on yanmar web site. Should have listened to my dad and bought a Kubota or Deere.

Waiting until the snowstorm isn't the best time to get a snowblower serviced. I have had a snow…read moreblower and a pressure washer serviced here. They do great work and prices are fair. Thumbs UP.

Lovely people who are highly competent and quite reasonable. Finished repairing a lawn mower that…read moreI had screwed up.

Bought a brand new tractor from these clowns. Absolutely no support after purchase. Spent over 30…read moregrand they don't even return a email. Attempt to buy a implement, the quote me higher than list price. Should have listened to my dad and got a Kubota or Deere.

The service is very good here, the people are so nice and most of the things here are reasonably…read morepriced. They also have a wide variety of trinkets and good holiday gifts!