Rueben asked to borrow props from me via Facebook messenger, 11/3/21 for an 11/5/21 event. He was last minute and very poorly planning his event, however he looked like an honest person so I honored his request and lent him a Truck load of props. He still has not returned them, he has ghosted me and won't return any messages, emails or phone calls. 2 of the items were my favorite plants. Live plants! He refuses to cooperate in any way... so Mr. Rueben can you be a man and return my goods, pay the late fees and apologize for being so rude and horrible to me? I'm an honest business here to help my community and you dare to steal from us? I would not ever even imagine being so low. And during Covid.... You disgust me. we will accept your apology and delete this review if you can bring back the items you stole. 3729 Sonoma Blvd Vallejo Ca Sincerly. A woman owned business for 20 years serving our community, Jacqueline Barsotti read more

Sybex Studio - DON'T USE RUBEN OR HIS SERVICES. YELP BURIED HIS BAD REVIEWS AND IT APPEARS HE HAS 4 STARS...HE HAS ZERO...LOL - Videographers Near Me - Emeryville, California

Contracted with Ruben through Petit Four films which went bankrupt after Ruben attended and was videographer for our wedding. Reached out directly to Ruben and signed a contract for wedding video footage (which he already has) signed and paid in full November 2022. Have reached out 10+ times across social media and directly with no response. He is ghosting us. Lesson learned, never pay in full until services are rented. Its unfortunate that in this day and age services are becoming less reliable and people are just looking scam/make a quick buck. We will be taking him to small claims court and suing him to collect. We just want our wedding footage. DO NOT USE SYBEX, ITS A SCAM. read more

In January of this year, I put out a request for videography services in this group for my wedding. I was referred to Ruben through a wedding group on facebook. After talking to multiple vendors, I ended up signing a contract with Ruben Contreras of Sybex Studios. Like many other recently wedded couples, Ruben is now ghosting me. I have no hopes of ever receiving my wedding video. PLEASE do your due diligence when booking vendors. Never send money through zelle, be sure to check their reviews, and look them up with the Better Business Bureau. Had I done any of those things, I would have a wedding video and wouldn't be in this situation. The other reviews and unanswered BBB complaints speak for themselves: https://www.bbb.org/.../sybex-studio-llc-1116.../complaints https://www.facebook.com/SybexStudio/reviews read more

Please return my sisters call and give her back her $500 deposit, ghosting her is not good business,

Hired Ruben during the month of June 2020. I made the mistake of paying him upfront because he made an excuse saying someone else helping needed to get paid. We worked on the video for months only to receive pictures that an amateur took. Not to mention he brought two other "helpers" that didn't know what they were doing. The guy kept assuring me that he would have my video ready for me but I never received it. He went as far as to delete his msg he sent through Instagram where he mentions the date it would be finished and delivered. I kept asking him and he ghosted me. I ended up getting blocked when I told him I would expose him for his scamming. I ended up contacting his partner and he was making it seem like I was in the wrong for saying that and that he's never seen him get this upset lol. Love the victim card, don't trust this guy! read more

Sybex studios was great with us, we are a small business and had a shoot for a few products. Everything was done right and the outcome was great! Highly recommend Ruben and his team if you need a video or photos of any kind. Thanks again, hope to work with you in the future! read more

I should have listened to others on Yelp who warned against ever consider this company for trusting them with the most important day of my life. I made a huge mistake by believing Ruben Contreras and his explanations on how the negative feedback were not true and for giving him a chance. Huge disappointment as Sybex breached contract with missing deadlines, and very substandard video/pictures. I strongly discourage anyone hiring this company and trusting them with your wedding memories. read more

This guy Ruben From Sybex Studio is a fraud. First of all I don't care how low of a price he gives you, he is a fraud. What I original requested was a full feature video (30-40min) and raw footage for $1,000 for 5 hours.. I then agreed to a highlight video for an extra ($250). Just to make sure I had enough footage I contracted for him for an extra hour $180. I waited 9 months no response. What I got was an 18min video that was low quality and he didn't even use the songs that I requested, which made it awkward. He actually used a breakup song. My skin looked grey and he kept playing the same parts over an over again in the same video. Then he charged me $45 for an extra disc copy of my video. Tried to charge me to put it on YouTube. And charged me extra for the raw footage in the end, which I had to send the external hard drive for him to do it. Today is officially one day before my one year anniversary and I have yet to receive my highlight video. He then responds to me that instead of creating a highlight video it is going to be a cut out of the original, low quality, video he has already given me. What's the point. Don't let his website fool you. That's what got me. He then does not respond after trying to get ahold of him via telephone, email, or text. Not professional at all. I'm writing this video so other brides do not go through what I'm going through right now. Thank God my photographer (not Ruben fromSybex) was able to give me something to remember my wedding by, because this is a FAIL. You definitely get what you pay for by trying to be frugal well in this case you actually don't get what you pay for, you just get some bull sh*t excuse that he is out of town, or that he already sent it and he thought you received the product. Contact me if you have any additional questions. I will be happy to fill you in. FAIL!!!!!!!!! And if you do get fooled by him, please make sure you include in the contact how long each video will be, how it will be rendered and a timeline on when you will recieve your finalized product. Update A year and 6months later. Still no refund of $250, or highlight video. Still a fraud‍ read more

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Experience is the key word. My experience was lackluster to say the least. My wedding was at the end of September, it is now the beginning of March and he has delivered on 60% of what was promised. And of that 60%, only a portion of that is complete. Let me explain, he provided prints at the end of January but unedited as requested and promised. We have yet to receive the video footage of the wedding. For 3k, you would think you are receiving, "The Experience." P.S. What good is a photographer/videographer if you never get to relive your day. Thanks Ruben. Come through and I may consider my review but as long as your contract is outstanding I will be sure to come back and let people know you have NOT come through. read more

*Edit - March 7, 2020* It took hiring an attorney and having him write a letter explaining that we would be taking legal action against Ruben & Sybex Studio for him to actually deliver our product. The video however, is not well done by any means. The man who took the video clearly was an amateur. During our first dance, he is so zoomed in on our faces that when we dance out of the frame, he just videos the wall. We choreographed an entire routine and you can't even tell what we're doing. Also, the edited version of the video looks like Ruben spent about 10 whole minutes throwing something together and called it good. Please please don't make the same mistake we did and continue your search for a videographer who actually knows what they are doing. This "company" is a joke. BRIDES AND GROOMS BEWARE. Ruben Contreras with Sybex Studio is a scam artist. If I could give zero stars, I would. My husband and I hired Ruben to video our wedding in Napa, CA on September 7, 2019. To start things off, we were expecting to meet Ruben the day of the wedding, as he is the one we hired and he never told us to expect someone else. He sent someone, whose name I cannot recall, to film in his place. We didn't think much of it at the time but looking back I wish I had gotten his personal contact information as it would be one more person to contact about getting our video. It has now been 5 months since our wedding and we don't have our video. Ruben is EXTREMELY difficult to get ahold of and never actually gives you any information or time frame when you do get him to text you back. (He will never answer a phone call). After several attempts to contact Ruben, he finally told my husband on January 25, 2020 that our video was completed and had been mailed. It is now 2 weeks past that date and we still have not received either the edited version of our video or the raw footage, that we paid extra for. We have since made several MORE attempts to contact Ruben as to the whereabouts of the video by way of text, phone calls, emails and certified mail. All attempts have gone unanswered and he has now actually gone so far as to BLOCK my phone number. It is clear he never sent the video and has no intention of doing so. Save yourself the stress and money and DO NOT hire Ruben or Sybex Studio. What a waste. read more

A friend referred me to Sybex and I'm so glad we found them! I used them for my daughter's first birthday and the photo booth was a hit! Great variety of props, backgrounds and printouts to choose from. Super easy to work with. I really liked how the photos could be emailed and/or printed to you. Can't wait to work with them for my next event! Thank you Sybex Studios! read more

Talk about short notice        Ruben did an amazing job he was on time and performed professionally. We didn't even meet before hand to talk (due to my short notice) but when we met up he sprung into action. He wired me up and made sure I was good to go and he asked a couple of questions and then he said ACTION. Ruben thanks again for capturing our special day thanx a whole bunch. I called him a week before our wedding luckily he was not booked yet. Thanx again. read more

Sybex Studio - My wedding cover CD - Videographers Near Me - Emeryville, California

This guy is a scamer, HE DID NOT SHOW UP to my wedding reception, took my deposit, confirmed 2 days prior and didn't show! Don't get dooped by this guy. Don't be embarrassed in front of your guests bRUBEN I HOPE YOU DON'T EVER DO THIS TO ANYONE ELSE! YOU SHOULDN'T BE IN BUSINESSecause of his unprofessionalism. Hire someone who will actually SHOW UP!! read more

Ruben (owner of this business) is extremely unprofessional and unreliable. He was hired by my parents for my wedding in 2017. He was also prepaid at that time for edited versions of the wedding video and photo albums. After the event, despite many attempts by my dad, he never delivered the promised edited video and photo books. In fact, he started screening my dad's calls and emails and lied to my dad saying that he has already mailed the items! When pressed for receipt of mail, he obviously didn't have it. Do not hire this guy, he is unprofessional and dishonest. He will collect advance payment and will not deliver the promised products! read more

Truly amazing service. From the get go the sybex team was outstanding in their response, professional in their work and exceptional with the finished product. We are glad we bumped into them and highly recommend anyone to consider sybex studio first! read more

I worked a couple of times with Ruben and Gary from Sybex Studio and had a very pleasant experience. They are very friendly, professional and did a great job. Would definitely work with them again in the future. read more

We got married last month, and are so happy with how wonderful Ruben and his team are. Ruben is extremely responsive and professional and goes out of his way to capture exactly what you are looking for! We hired them for video, photo, and photo booth and they were so easy to work with. We were able to see all our photobooth pictures the next day as promised. I highly recommend Sybex Studios for all your video/photography needs, book them ASAP! read more

My husband and I recently hired Ruben to be our videographer for our wedding in June. We got extremely lucky to book them because we did about a month before the big day, and Ruben was super willing and eager to take on the job! I cannot tell you how impressed I was with his professionalism and what an amazing eye he has. We're still waiting to see our final highlight reel but we have seen the teaser and neither of us had dry eyes. He picks the perfect shots and music to recap your special day. I cant wait to see the final product. I will update once we receive it. read more

Ruben you are truly amazing. Professional, outstanding and attentive. I just had my wedding on February 28, 2015 and me being the bride, I was all over the place. My husband told me that Ruben was there before my bridal team. He had nothing on his mind other than to give me the best video of my wedding. He explained in detail what he had to offer, and he sure did deliver. It is a testament to say that every time I looked up i could see Ruben somewhere getting footage. I knew I had selected a good man when i first met him. Don't be taken back by his youthful appearance:) He is definitely a professional and will give you all what you pay for and some. If you get a chance look on www.sybexstudio.com and see our video.I was ready to cry all over again after watching the snippet of our wedding. I highly recommend Ruben and the Sybex team. Thank you so much and I will be seeing you again Ruben:) read more

Amazing wedding photos and video. Very professional and Ruben was great and easy to work with. A must if you need a photographer/videographer! read more

Omg they did my birthday bash that was such a hugeeeeeeee success I really love them definitely will use them again over and over and over thank you so much for all the memories I look at them almost every month and daily if I could but I do look at my pictures all the time I thank you thank you thank you read more

Ruben did an awesome job creating a pitch video for us. He was enthusiastic, sincere, patient, thoughtful and an absolute joy to work with. I will definitely be using for all my future video needs and recommend him highly. read more

Hired them through Thumbtack for our wedding on May 8th as they were the best price and had everything we wanted. Ruben has great communication and made sure all the guests kept a photo and put a photo in the guest book and had them sign it. He made a photo template for all the photos and provided the gueat book. The only suggestion I would make is to provide a guestbook that matches the event. We received a green/pinkish guestbook that I will be purchasing a wedding looking guestbook and tranferring everything over. Other than that great service and great price. Definitely worth it! read more

Photographers were friendly, professional and did a great job! I would definitely use them again! They also provided a photo booth =)

We received our photos and they were great. Video should be arriving soon. If it's anything like the photos it should be good.

I am a fortunate father who came across Sybex Studios in Thumbtack.com website. Ruben and his team were a great asset in capturing a special day to celebrate our son's Micah's 1 year birthday. The communication was on point. Ruben treats his clients with so much respect and he gives them what he promises to them. Me and my wife are so happy with our son's Micah's 1 year Birthday pictures and Videos.He even gave us a highlight reel that we can share on facebook to all friends and family. We are glad we came across such a videographer and photographer who has such great experience in capturing the moment and allowing us to enjoy it when they are all finished with the final outcome. All around, we are pleased and we will continue using Ruben and his team for years to come with our family. God bless you guys and we look forward to working with you guys soon. Thank you, The Rafiq Family read more

I don't often write reviews unless its something truly amazing and the business goes to infinity and beyond in their services. It goes without saying that Sybex Studio did just that. I hired Sybex for photobooth and photography during the reception portion of my wedding which was in the evening hours of 09/27. However, Ruben and his partner came and took photos of my morning ceremony as well. Its the little details that Sybex does that makes a world of difference between them and the other companies out there. People had a blast with the photobooth. If i had a whats trending now of my wedding- the photobooth would be in second place, the first was the fight that occurred but thats another story. Overall, I am super thankful for the professionalism that Sybex carried throughout the whole day and just want to congratulate them on a job well done. My advice: Hire Sybex, you won't regret it. If i have a do over with my wedding vendors, Sybex will be the only vendor I will not change. read more

I HIGHLY recommend Sybex Studios to all interested in videography and photography. Ruben and Karen made my wedding so magical capturing every moment and taking their time and amazing skill to get all the photos and video without even being noticed or in the way of anything. I got so many compliments from my guests and will hire them in the future for all our upcoming family events. I cannot wait to see our photos and videography. The time they are taking and the care in them have impressed me beyond what I could have hoped for. This company was affordable and SO talented. They were a joy to work with and cannot wait to work with them again in the future. Ruben and Karen, again, I cannot thank you both enough and loved every moment working with you. And to everyone thinking of hiring them, don't even think! Just hire them! They know what exactly what they are doing and work with you throughout everything to make sure you are 100% satisfied, and I will say I'm 300% satisfied!! read more

Amazing, brilliant, creative, reliable, professional, beyond the best customer service ever and by far the nicest and most helpful person...all are words that best describe Ruben. I went through some hurdles in putting my event together and Ruben was so flexible, helpful and understanding. I even had last minute changes but I couldn't quite come up with anything creative enough to put 2 completely different events into 1...Ruben stepped up and creativity made it happen. I've hired and rented several different booths over the years and NEVER have I ever had this pleasant an experience. If you have an event, big or small, SYBEX BOOTHS is, hands down, the ONLY WAY TO GO. I wouldn't recommend any other! THANK YOU RUBEN/Sybex Booths! Til next time... read more

If your looking for a great photographer/videographer for your event Ruben at Sybexstudio is the guy to go with. He is very knowledgeable about all aspects of video and photo and takes great pride in his work to deliver excellent service to his customers. I booked him for a pregnancy photo shoot since I was pregnant with my first baby and very excited I wanted to have pictures taken and he did such an amazing job all my friends were so impressed with them that I ended up hiring him for video for my baby shower and the birth of my baby! I will definitely continue to hire him for future events and will recommend him to everyone I know. read more

No words can describe how grateful we are! Ruben and his team really captured beautiful shots and did an amazing videography job. I'm so grateful and glad because that day went by so fast and its comforting to know everything will be taken care of. They had great picture ideas of what would look good and they came out wonderful. Our highlight video brought tears to my eyes. I'm so thankful they captured the most beautiful day of my life. Thank you Sybex Team! read more

My husband and I decided to not watch our wedding video until our next anniversary as a surprise. We knew it would be great because our video highlight was so beautifully put together. Well today is our anniversary and we just watched our video last night. I cried, laughed, and just loved every minute of it. Once again, thanks Ruben for your great work. read more

This is my favorite photography service. I would absolutely go to them again. They did my daughters Quinceanera and did a very nice job. If your in need of amazing professional photography or video for your event, they are the people to go do! They did a fantastic job! I totally recommend them! Not only are they great with video and photography but the price is also great. They know exactly how to put your event in remembrance with pictures and video that look amazing! Not only are you the one receiving photos but your guest are too when you order the Photobooth as well. Everyone liked the Photobooth, it's also customizable to your preference. Our photographer, Ruben did a fantastic job! He was great! I recommend them for your next event! read more

First impression was great, including the reviews. I was super exited I had found a videographer that showed amazing videos on his profile. I hired Ruben for my wedding video back in January and was told it would take a few weeks to receive my video (which was totally fine) When I received the video, I was so excited to see it.. but what a disappointment! I had multiple ceiling and floor shots.. not to mention the videographers talking in some of the ceremony part. I understand some shots are inevitable to have, but thought that was the purpose of editing? I contacted Ruben and he was very kind to respond. However, I asked him if it was possible to fix it, or to at least put the video in order (as the order of events were off in the video) I got a few responses, but nothing fixed. I still have what looks like a bootleg movie with people talking in the background and multiple ceiling and floor shots. read more