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Switchworks Technologies

1.0 (2 reviews)
Closed 9:00 am - 5:00 pm

Services - Switchworks Technologies

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7 years ago

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7 years ago

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CanNet Telecom

CanNet Telecom

(23 reviews)

Unionville

Scum Scam company. Claimed they could provide me good internet at a fair price. Got set up and was…read morepulling less then dial up. Previously had rogers who they share lines with and had zero issues, so I know it wasn't a issue with my lines or anything. Phoned and spent hours on the line with tech support. They blamed rogers, the weather, the day of the week, the color of my socks you name it. Then they had the audacity to tell me its because my Ethernet cable going directly from there modem into my computer was longer then 3 feet and that was causing the signal to decay. I have a degree in computer sciences and can tell you why that's untrue. So can google. When i phoned support , they demanded i install any desk and let them into my computer unsupervised. Same process as the Tech support scammers, no thank you. After months of me troubleshooting my own internet cause they were to inept to I cancelled my service. I sent the modem back the day after i requested cancellation and returned all my equipment. The day after I had sent it out they charged me hundreds of dollars for "Equipment fee's". I called them the moment I saw this and was assured I would get a check in the mail the moment they received my equipment as they didn't have the ability to refund my card directly. Odd first legit business I have ever heard of that can process payments through a credit card but cant reverse said transaction or refund directly. So I wait. 3 months goes by and a check shows up in the mail. I'm a bit frustrated but figure all is well that ends well. Turns out the check has been backdated by over a year, and no bank will cash it. I have been mailed a expired check... I call in and I'm told that their accounting department has to fix this and ill get an email as they are to important to take phone calls. I wait and wait, a month goes by no email. I call in a 2nd time same song and dance. This process continues for 1.5 years, I keep calling and getting people that cant comprehend basic English and the run around. To be clear this isn't discrimination, I don't care who they are, what culture they are or what they believe, its an issue of not being able to preform the job. Exact same as me applying for a job where I'm doing customer service for a language I don't speak or understand, I wouldn't have the skill set to preform it due to a skill issue, not anything else. Feel free to read other reviews for confirmation of this, and confirmation of lack of bias or discrimination. I finally get an email from someone in their "accounting department", apologizing that I HAVE caused them an inconvenience (after they have committed fraud and theft), telling me that I have Alzheimer's ( which i can assure you I don't, and my doctor can confirm I'm much to young to have) and have used my time machine to cash the check before I even had started service with them. I emailed in multiple times telling them no this isn't the case, even sent them a photo of there expired check they sent me as I hung onto it. Nope they claim I am a time traveler able cash checks before they are issued. 3 Years later I haven't seen a cent of the money they stole from me. Apparently I traveled back in time cashed my expired check spent the money, time traveled back to the present and wiped my memory of ever doing so and caused myself to catch Alzheimer's 30 years earlier then most. Or they scammed me. Ill let you pick which is more likely. For the record I do not own a Delorean, nor am I friends with Christopher Loyd. Make the right decision and vote with your wallet.

They don't have tech support and expect the customer to install and repair the cable themself. Also…read morecharge an extra fee when you sign up so it is not low cost internet. Endless calls for cable problem and zero help.

TekSavvy Solutions - TekSavvy Head Office, Chatham

TekSavvy Solutions

(732 reviews)

Oxio is great. I have been with them for 6 months after 20 years with teksavvy uping the price…read moreslowly. One month free when you sign up to Oxio when you use this code RTRHFEE

Move to new place May 2nd. Call customer support to setup internet in new place. Turns out I need a…read morecoaxial cable installed. Agent says he can't book that day, but to call again tmr? Call May 3rd @8:48pm to setup technician appointment. Wait for 21 minutes before giving up, will call again tomorrow. Call May 4th @4:28pm to setup appointment. Agent tells me I'm actually booked in for a visit May 4th 4-8pm? Was never told this would happen but welcome and convenient! Call back @7:48pm and wait for 30mins for Agent to tell me I was never setup for an appointment and quoted a system error? No problem, figured it might not happen today. Agent helps to setup appointment for May 5th 4-6pm. Call on May 5th @5:51pm and wait for 20 minutes for agent to tell me i was never booked for May 5th 4-6pm, but rather I'm booked for May 6th 4-8pm - again, without my knowledge. Time doesn't work for me, re-arranged for May 7th 8-12pm. Asked for a confirmation email before hanging up, and it was the only time I received confirmation by text/call/email for an appointment. After 6hrs of waiting for a technician that was never coming, I'm afraid that number will become 10hrs soon. There has to be something wrong with the booking system, please fix so nobody else has to go through this. It might even help your 30-minute customer service queues if I don't have to call 5 times in 4 days :)

Switchworks Technologies - isps - Updated May 2026

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