My experience and review got a response from Lana. So here's an update:…read more Of course, her point of view is very different from mine and I hope you read her version of what happened as I'm the kind of person that feels you should hear both sides of every story. I would, however, like to point out the slightly amusing part of her response to my horrendous experience, as I feel that it will further prove my point. As I mentioned many times on the phone, in person and in my original yelp review, I had my Grandfather with me for my appointment. I repeat, Grandfather. In Lana's response, she refers to my father numerous times as she tells me that my experience isn't what happened. Since my father has been dead for over 20 years, it would have been impossible for him to be as involved as she claims. If he was this involved, perhaps she would do better in the field of being a medium... Because I'm sure I can think of a thousand things I'd like to ask my dead father... Who, according to Lana, was at the appointment. This lack of attention perfectly portrays the "hear what I want to hear" issues that I had various times throughout my appointment. In fact, being scolded and having Lana raise her voice to me would have been avoided, had she actually paid attention in the first place. Instead, I am being blamed for her misunderstanding. I took notes when on the phone with Lana. I have notes for every person I contact regarding the death of my aunt. I write exact times of calls made and I'm overly organized because this is such an important matter. What happened to me and my family was atrocious. But really, it's my word against her's. Well, her word against mine and my grandfather's. (who she drove to the brink of tears.) So you'll have to decide if she is someone you want to deal with. I just hope you take my experience in to consideration. I appreciate Lana's apology, even though it was more of an opportunity to tell me that I was wrong, rather than a genuine apology but I can, in no way, recommend her services. Especially to a grieving family... Unless they're really in to being yelled at, in a time of grief.

HAYWARD APPRAISERS, state certified residential appraisers throughout all of Alameda County is…read morepleased to recommend LANA's Estate Sale Services, when settling a loved one's estate.

Amazing professional and honest business. Very thorough and helpful, helped with a retro appraisal.read more

Tavares Realty and Family: My wife and I are customers from 1974 when Bob Tavares assisted us in…read moresecuring our first and only home. We were 23 / 24 years old and knew nothing about purchasing a home. Money was really tight and we put an offer on a house that we really did not want but the money fit, later pulled the offer. Bob continued to work with us stating now he really knew the options / price we wanted. Two weeks later Bob called my wife at work stating we just bought one of the homes we looked at. Now 54 years later two kids, three grand kids and two retainment's we are doing just fine! Thanks Tavares Realty

Thank you Bakhtawar for going above and beyond what I expected. Your accuracy and attention to…read moredetail was impeccable. If you're seeking a home appraisal hire PropWorth Valuations!

Bobby has completed numerous appraisals for me over the years. He is very competent and does an…read moreoutstanding job. His reports are well researched and easy to understand. His prices are reasonable.

I met with Jane today. She is awesome. She is very knowledgeable. I will be using her if I need to…read morehave anything done in the future. Very nice and efficient. Thank you Jane

I just had several pieces of jewelry appraised by Jane and she did an amazingly thorough job. Jane…read moreis very knowledgeable and experienced. I have had other appraisals done in the past and always received a one page appraisal. I have never received an appraisal like the ones that Jane did for me. The appraisal on each piece was several pages along with specific information and photographs. I am extremely happy with the information and services that Jane provided, I highly recommend her for your Jewelry appraisals!

I reached out to Bryant and he was able to come out for an appraisal on my home within the week. He…read moreknows the area and was able to give a fair appraisal based on the location and condition of the property for use in my divorce. The turnaround time for the appraisal was quick, and the price was reasonable.

Bryant came out on a very short notice and on a Saturday and completed an excellent appraisal on my…read moreproperty, very professional and easy to deal with. Thank you Bryant!

Update of my priore review…read more Unprofessional. Inappropriate. Uncooperative. That about sums it up. See below for details. My lender contracted with United Appraisals to perform an appraisal on my residence.  United Appraisals hired Smart Valuation to complete the actual work and create the appraisal report.  The following is a copy of the message I sent to my lender yesterday, the day of the physical inspection.  It speaks for itself. "The scheduled physical appraisal took place this morning. A few comments: * I was told one person, a woman, would be conducting the appraisal.  Two people, a woman and a man, showed up this morning. * Upon their arrival at my home, I requested identification.  Neither individual had any type of id - not a drivers license, business card or any other minimal form of identification. * When I confirmed their need for id they both said "It's in the car!" * When I requested id for a third time they again said "It's in the car!" but this time with more attitude. *  When I repeated for a fourth time that they needed id before entering my house, the man said "We only give id to law enforcement".  I then explained how unprofessional it was for them to arrive at my house without any form of identification and expect to be allowed to enter.  They both said "We've never been asked for it before."  I explained that in their position, identification is a MINIMAL and BASIC requirement. * Upon their return a couple of minutes later, the woman held up her driver's license with her name visible.  I asked to hold the license in order to examine it.  She said "I don't want you to see my address!"  The man did the same. * I allowed both of them to enter.  They completed their task in less than five (5) minutes. The behavior and comments from these two individuals was very unprofessional and inappropriate.  They arrived without id and then said that it was somehow wrong and unreasonable for me to request it.  This was unacceptable. I appreciate that these individuals may just be contractors hired by United Appraisals. This does not excuse their behavior.  I am writing because you should know what type of people are working on your behalf.  Also, based on their unprofessional behavior and comments, I have serious concerns about the quality and integrity of their work product. Please forward my concerns and this message to your contractor, United Appraisals. Sincerely, Michael R"

Wow, I can't believe this company is still in business. What a joke, and what a sad state of…read moreaffairs for anyone getting an appraisal done by them. They did mine in 2009 and pulled all the same shite the other reviewer said, to a T. The appraisal was completed by Charles under I think Gina's license. She signed off as if she had been to the property but actually had never been, and she was RUDE to my lender when I tried to get my lender to have them redo the appraisal. She also refused and was unnecessarily defensive about such a horrible job. The lack of detail orientation was ATROCIOUS, and there were 11 mistakes in it, including the floor plan, calling the 1-bedroom units 2 bedrooms (!!!), saying the single-pane craptastic aluminum slider windows were double pane, and including a comp that literally didn't even exist. I drove to the address and it wasn't there! There were SO many mistakes in it that I posited that they used a template with someone else's already filled out and just tried to paste new information in mine to save time. They denied that and fixed some of the mistakes but refused to change the value (!!). 2 bedrooms/1 bedrooms? ARE YOU KIDDING ME? I cannot believe they haven't been sued, reported, or lost their licenses. Gina flat-out lied that she'd been to the property and used her key to get in. This would have been IMPOSSIBLE because the lockbox required a combo from an agent; no agent had given her a combo. There was no Supra. There was a tenant who absolutely would not have let her in the to occupied unit. Liars, scammers, incomptents. I cannot echo STAY AWAY enough. Also, Charles cannot spell and wears so much cheap cologne you can die from it like 20 feet away.

I recently hired Elias Valencia Appraisals for a home appraisal, and I couldn't be happier with the…read moreexperience. Elias was professional, punctual, and incredibly knowledgeable about the local market. He took the time to walk me through the entire process, answered all my questions patiently, and delivered a detailed, accurate report faster than I expected. What stood out most was his integrity and attention to detail--he clearly takes pride in his work, and it shows. Whether you're buying, selling, refinancing, or just need a reliable valuation, Elias is someone you can trust to get it right. Highly recommend his services to anyone in need of a top-notch real estate appraiser!

I've worked with Elias at EVA appraisals on dozens of real estate appraisals, and I can't recommend…read morehim highly enough. His work is spot-on, always delivered on time, and he's got a knack for making the process stress-free. Whether it was a tricky property or a tight deadline, he handled it like a pro and he consistently provided accurate and thorough reports that I could rely on. A true expert in his field!

Honestly couldn't have asked for an easier appraisal process. Robert was incredible to work with…read more Super responsive, straightforward, and no surprises along the way. The report was detailed and easy to understand. If you're looking for an appraisal, this is a solid choice!

We were in need of a real estate appraisal as we were contemplating potential refinancing options…read moreand it had been awhile since our last appraisal. I contacted Robert as he had expertise in our area and it was an awesome experience. Communication was great, he quoted me a solid price after I provided him the property info. He was prompt and he delivered the appraisal within the time frame he quoted me. I also had a few follow up questions that he immediately answered. Would not hesitate to reach out to him again.