Fantastic service, friendly people and phenomenal results! My 25+ year old carpet which has seen…read moreits fair share of pets and kids over multiple residents is totally refreshed. Extraordinary value and they are very diligent and are willing to work with you. Thank you Continental!

I've only had my carpets cleaned so far, but wanted to share my experience in hopes that it might…read morehelp others. They only charge for what they clean so I didn't have to move all my big furniture. Bed/entertainment center/sofa we're all left in place and they cleaned around it. Bill/Kevin are very responsive, sent me an appointment confirmation, called me when they were on the way. Communication and service is 10/10. Value for the price is great, I highly recommend Continental Cleaning and looking forward to using them again in the future.

I just want to highly recommended this company for anyone trying to get your house fix from water…read moredamage or any other emergency in your house . Sean the owner is a very nice person to talk to and also works with you on everythink you need and want done in your house . And also helps you out when it comes to your insurance purposes getting everything handle. Tri city this is your man for the job trust me . 100% recommended

Sean came out to my house. I was worried about mold in my bathroom. Thankfully everything was fine!…read moreHe was very thorough with his explanation of what was going on and gave me ideas of things I could do to control the situation. He was very professional, thorough and knowledgeable. If I ever need these kinds of services again they will definitely be first on my list.

I disagree with the negative ratings. First Choice immediately responded to a water leak at my…read morehouse on a holiday weekend. They did initial damage removal, set up dehumidifiers and dryers. The problem came with my insurance company and different claims adjusters assigned. The manager, Barry, and other people, Nick, Darrel and others were very great to work with. I lost my voicebox two years ago to cancer, they were wonderful and patient with my current method of communication, as was Kaitlin the office assistant. My problem was not with them, but my insurance company and that created delays in my repairs. Had I known that was the issue, I would have paid immediately and delt with the insurance company later. They know what they are doing and are very cordial and understanding to my lack of speech. I would recommend this company but also advise for them at the management level to keep you completely informed. Many companies are waiting on insurance claims to be approved, however, insurance companies never want to pay out, just collect money. They did have internal issues, but not with the technicians, workers, or administrative staff, I am confident that this has been resolved.

Terrible water damage restoration. They didn't actually dry out or repair water damage in crawl…read morespace. They also cut a 2 foot by 3 for hole in the garage which they won't repair.

Servpro came out to give an estimate for some mold on our basement wall. Turned out it was a minor…read moreissue and they recommended a specific product that either they could put on the mold patch or we could do it ourselves if we wanted to. We appreciate their honesty since we're a nonprofit and didn't want to spend the money if we didn't need to. They could have come up with a reason that they need to do it for us but they were upfront and didn't charge us for the visit. Thanks!

Chris and Paulino were awesome! Very professional from start to finish. Checked for mold with the…read morereader, punctured the wall, and even went in our attic. Also cleaned up the mess that came down from the attic. Gave detailed explanation as well as gave suggestions to prevent any moisture going forward. Thanks so much Chris and Paulino!

Reasonable and thorough job. Not cheap for what we needed done, but after spending almost as much…read morewith another company and it basically being the same after being "clean"we decided it was worth it.

Great company, I have had several projects always on time and with competitive pricing…read more.. Troy W

Awesome service and very quick! One of my friends had a part of her ceiling cave in, Razr was super…read morefast to respond. They do what they can to save you money while other companies might pull a house apart to fix a problem. I'd recommend them to anyone!

This is the worst guy to deal with in all my years! I told him on our first phone call that I did…read morenot want to turn my basement flooding claim into my insurance because they would raise my rates. I only needed carpet replaced it was old anyway. Seth agreed to this. He claimed to be on vacation would give me an estimate as soon as he got back into town. He took weeks getting here, but sent a guy over with fans. I was confused I said I wanted carpet replaced why dry it. I never did get an estimate even though I waited. I found someone else to replace the carpet which is all that I said I wanted. After I told him I found someone else he gave me a bill for more than it cost to do the job that I did with someone else. Just found out today he turned me into collectors for a bill I don't owe. Hope this saves someone else from being taken advantage of.

Huge shout out and thanks to Zion carpet On time for the…read moreestimate , on time to stretch the carpet and then worked us in to have the carpet cleaned. And yes, once again on time! I have had so much done on the house and so many no shows or late workers that it's huge when people are on time and accommodating. Gabe was excellent and good to his word on time and costs ( all were reasonable ) I would highly recommend them.

Run far away . Professional scammers. Aka ( custom restoration ) charge for full job and complete a…read moresixteenth of the job. They know how to milk and insurance that's for sure. Communication is horrible. Customer service even worse. Pricing is also unbelievable. hope you don't need the place for month's. Please save your selves the heartaches. Hire any other company.

Fair warning I can be long winded at times! We had a small…read more"flood" that stemmed from a frozen pipe (winter temperature down below 10 degrees F) from wall out to our washer. The water flowed under our washer down to the street (under our garage door). Plus through the wall on the other side/down the indoor flight of steps/down to the full daylight basement. Needless to say we needed: carpet/pad/drywall removed & area totally dried so No mold/mildew could grow. Once we new homeowners found out who/which kind of company to call, they were "Johnny on the spot" with their acknowledgment/scheduling/professional compassion! They came out the night of the day we called. They inspected/cleaned/dried areas affected by our small flood. Were very respectful of our family/pets while they worked. We would highly recommend this fine company for your catastrophe!

Really excellent. Responds quickly and great communication. Also have 24/7 live answering service.read more

***SCAM ARTISTS***…read more Please allow me to discourage you from using Clean Image Restoration for your restoration needs. Especially if you have elderly parents that they are working with, they will charge your insurance and then turn around and charge your parents cash. Additionally, they will take up to a YEAR to even get started on rebuilding your home. If you have had an emergency recently and your insurance recommended to Clean Image, ask for another company in the area.

Scammers. Hired for a rebuild after a fire, took way too long and now are asking for way more money.read more