This happened last year on Christmas day. Christmas morning entire family was here and the house…read morestarted feeling cold, checked the temp and it was down to 60 degrees. Started calling places but no one could come out for several days. Quality Comfort said they could be here in 2 hours and they were! Turned out to be a frozen condensate line (you'll remember it was 19 degrees last Christmas morning). Andrew also adjusted other issues that were out of spec (e.g. gas pressure) and spent about an hour going over the system. Total cost to come out on Christmas day? $279 which i think is a bargain.

HIGHLY Recommend! Super quick response time, the technician came out the same day....I actually…read moreused Quality Comfort as a second opinion of another service provider who told me the repair would be $3000-$5000 or I could consider a new system ($7000-$23,000). I didn't let the Quality Comfort technician know about the other diagnosis, and do you know, he figured out the problem in less than an hour, had the part on his truck and the unit was up and running for less than $250! Quality Comfort with be our "go to" HVAC guys from now on. Such a blessing to find quality service providers that are fair and honest!!

Avg pricing. Simple repair of HVAC needed but included pricier 'diagnostic'. This diagnostic was…read moredone in about 10 sec yet with very strong recommendation. No probing or equipment was used or much investigation. Follow up was needed only to find at even more expense that the diagnostic info was not correct.

We needed evaluation of our HVAC unit. They fit us in, even though all techs were booked up. The…read moretechs were friendly, professional and knowledgeable and had everything sorted out and fixed in an hour! The techs that came didn't have the exact part needed so they called another tech who was nearby and he had the part and brought it to us! They arrived on time and called prior to their arrival. Very happy with their service and would recommend them to anyone that asks. Kudos!

I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

Tower Heating and Air has been maintaining my heating/cooling systems for 29 years since they were…read moreinstalled. I recently called them to check on my gas fireplaces - Jeff C. came through! I needed the seasonal maintenance to get it working, he worked around my schedule and got it done! This is a great company for peace of mind, and great service for maintaining my house systems!

Since we moved from Cary to Wake Forest in May until now we've needed to have HVAC service on our…read moreunits three times. These units were originally installed by Services Unlimited when the home was built in 2013-2014 and the original owners, we are the second owners, used them for their maintenance contract work. So we needed help and have met and been helped by Chris, John and recently Rico. These guys are great! Additionally, Trish in the office is customer centered and has been extremely helpful in coordinating the service guys schedules with our mostly emergency needs, especially in this summer heat. Worth noting, these guys are a small company and they can be stretched with responding, so be patient but know they are good people. Highly recommend.

Services Unlimited is proactive scheduling PMs in the Spring and Fall for cooling and heating…read morecheckups. I had to call previously to other HVAC companies to make sure they performed this work. Their mechanics are all courteous, knowledgeable, and efficient. I've not had any call backs. And our two systems have operated well throughout the year.

Owner and service technicians are great based on past service calls however the office…read moremanager/scheduling contact left much to be desired. They tried to squeeze us in for service (which we appreciated) but were only able to provide a 15 minute heads up and no one was home when they came. After that, the scheduling assistant wished us luck finding a replacement company and ignored our attempt to schedule a formal date/time for a follow up visit.

I had an AC issue come up the day before I was leaving to go out of town. I called Quality First…read moreand they came right out and fixed my issue. So glad I didn't have to worry about coming home to no AC. I will refer Quality First Heating & Air to everyone I know. Awesome guys and do great work.

Great working with them. From the quote to the actual work, did a great job. Will definitely hire…read morefor all hvac issues

SO how many HVAC guys have only 5 star ratings? Not many. Chris fixed the issue and was on his way…read more No up sale for BS you don't need. BEST HVAC guy in the business!

I have nothing but praise for Justin and his company. We needed an AC repair and felt we were…read moregetting fleeced by our existing HVAC company. He provided quick, friendly, and transparent pricing and service. He's earned our ongoing business with his honesty and service. I'd highly recommend him as an alternative to more corporate focused HVAC companies.

Arrogant, condescending, dismissive, presumptuou...describes the response we received from the…read morePresident of Bizzy Bee plumbing. His contemptuous reply was much more troublesome than the fact that he refused to believe our photos and documented facts. We didn't call Bizzy Bee because we assumed that the mold inducing leak was not from the new toilet they installed just months before. We called Triangle Home Repair who noticed...after they had assessed the source of the leak, noticed that when the toilet was flushed, a new batch of water would emerge. Once it was reinstalled with proper wax ring...the problem was solved...after $1500 worth of repairs to damage. Mr President talked down to us as if we are stupid or liars, which I found inexcusable. Beware.

They're nothing but a bunch of crooks. They tried to take advantage of my wife over 5k for a 40…read moregallon water heater tank install out the door. They claimed we need a new tank. So we decided to get a second opinion the and the REAL plumber showed up when out everything and basically told us that we DID NOT need a boilers. I highly suggest everyone who reads this message BE CAREFUL with these CROOKS they're out to take you money. The next day the sales rep called and I flipped out on him and gave us out money back for the visit. The truth of the matter is that he was going to take advantage of the situation just because she was WOMAN...smh