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    Swetang Patel, MD

    1.8 (5 reviews)
    Closed 7:30 am - 5:00 pm

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    Family Care Clinic

    Family Care Clinic

    2.9(16 reviews)
    2.8 mi

    I was told I could not see my doctor unless I paid a balance that I was unaware of. When I called…read morebilling I was told that they had a new system and the bills had not been sent out. How unprofessional. You will not allow me to have an appointment because you have not sent me a bill but you expect me to pay you just because you are telling me I owe you with no proof? This company is a joke. My provider is wonderful and deserves to work for a company that is better than this.

    I wish there was a way to give them a negative star. I have been a patient of the family care…read moreclinic for 20+ years. I have a list of health issues. My latest is showing what my specialist believes is some form of cancer, I need my DR now more than ever! Dr Schumate is brilliant. He brings you the info you need to know and helps you come to a medical decision where YOU feel comfortable. That being said, I called today after waiting the allotted 72 hours on a prescription refill I requested. This happens all too often. You leave a message with clinical, clinical denies any responsibility of course they blame the Doc, I get to my appointment and tell dr that I requested a refill a week ago he looks in my chart and says "I didn't get the message. So my Dr blames clinical, clinical blames my doctor meanwhile their patients go without the care they need. I will suffer with the most agonizing cramps in my stomach, the worst pain in my liver. Unfortunately I think I'm going to have to find a new doctor.

    Martin's Pediatrics and Family Care - The lobby at our new location

    Martin's Pediatrics and Family Care

    3.7(9 reviews)
    0.3 mi

    My wife took our daughter here for asthma treatment. From the moment we walked it until the time…read morewe left we had a very positive experience. The staff was welcoming and the place was very clean and modern. Doctor Martin was very patient in answering all our questions and concerns. Not once did we feel rushed or displeased with anything we experienced. We will be coming back.

    This office was recommended to me by a friend and I liked that it's a pretty short drive from our…read morehome. We've had three appointments thus far, and they average out to three stars. Appointment 1 - we were seen before scheduled appointment time. Appointment 2 - we weren't seen until 45 minutes past scheduled appointment time, with no apology or explanation for the wait. Appointment 3 - we were seen within 10 minutes of appointment time. The entrance to the office is somewhat confusing to find, as there is a group of buildings (all pointing different directions) with not much signage and parking on either side (imagine a half circle with the buildings in the middle and parking on two opposite sides) and the office entrance is actually facing the inside of the compound so it took a few minutes to locate. The actual office entryway/check-in desk is very cramped (barely enough room to walk in with a carseat--forget about someone trying to get in while you're standing there) and the waiting room feels cramped as well, though it's just on the small side (~10 seats). It looks a bit worn and outdated but it felt and looked clean enough. The staff is nice enough--not the best I've experienced but not the worst, either. It's definitely more "homey" feeling than the clinics at the Naval Hospital...and it's not as advanced, either. I was a bit surprised at the scale they used to weigh my newborn...at the Naval Hospital, it was a fancy digital scale that automatically took three separate readings and averaged them. At this office? An old fashioned medical weight scale (where you slide the weights across the bars to get it balanced). Well, that's fine for bigger kids and adults...but a newborn? The nurses and doctor seem to enjoy what they're doing and interacted well with my baby. I never felt rushed, but then we were only there for well-baby checks. Everyone was nice. That said, we're changing offices because they don't do immunizations for Tricare, and my whole reasoning for going to an in-town doctor was to avoid having to drive on-base all the time. Also, they seemed to imply that no town doctors could do immunizations (or maybe I misunderstood, but they certainly assured me THEY couldn't do them) somid have to go on base. Well, whatever the case, I did find a pediatrician's office that does immunizations, so I'm not exactly sure why Martin's doesn't do them. So, if you have babies and Tricare insurance, I'd probably not go here just for the inconvenience factor. But for other insurance or older kids who don't need the frequent vaccines, this place would be fine.

    Photos
    Martin's Pediatrics and Family Care - The adult room at our new office!

    The adult room at our new office!

    Martin's Pediatrics and Family Care - Here we have the Ocean room!

    Here we have the Ocean room!

    Martin's Pediatrics and Family Care - Comfortable chairs and a kids area with tablets!

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    Comfortable chairs and a kids area with tablets!

    Swetang Patel, MD - familydr - Updated May 2026

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