Excellent care by Dr.W . however.. billing issues beware. i have two insurances and at the time of…read morecare i was unaware, i called to remedy this immediately ... then came the hassle. Billing was Rude beyond rude , even going as far to call me dumb. as well as being unhelpful trying to remedy the situation. i have now been billed near 250$ for a service i should never have paid for because of my secondary insurance being free healthcare, within network. they refused to bill both and were so SO difficult to communicate with. i even went as far as to call both insurance companies and try to have billing talk to them, i think her name was amanda or any or something with an A specifically , and she HUNG UP ON US! even my insurance companies were baffled. i resolved to just pay this bill and be done with it, but i have never had such a bad experience trying to create a solution to such an easy problem in my life. I worked in billing for awhile too, in a dental office, i know it's a solvable problem and should not have been such a hassle. i treated them with nothing but kindness and towards the end some polite frustration but what the heck!!! leaving this review as i finally am done with this place completely now. i'll restate again, the care team are wonderful and i adored them. Billing department however.... let's just hope you don't need help with anything or have a question!

Dr Waddell has been such a blessing in helping me get my heart healthy and doing whatever it takes…read moreto figure out what I'm dealing with. . The nurses and staff are phenomenal as well! Thanks to all, and I highly recommend this office:)

I am very happy with the service I received here. The receptionist is not only friendly she is…read moreprofessional and technically able. Appointments were made at the patient's convenience. The appointment itself was handled with the utmost professional behavior. The nurse practitioner was kind, efficient and skillful. The doctor's behavior is caring, insightful, instructive, supporting and healing. I am pleased with the entire staff, their behavior and presentation in general and with each of the individuals I met in the office. They were all individually and as a team focused on patient care. They treated the patient with integrity and honesty. Their collected wisdom and ability was applied every step of they way. I am glad to have come in contact with this practice. They are a model and an honor to the medical profession. Bravo! and thank you.

The staff and physician at Crystal Coast Family Practice worked hard to ammend the situation and I…read moream very satisfied with the care I recently received.

Very friendly and helpful staff ..Dr Downs was very informative about my procedure im to have done…read more..And she assured me if I had any more questions and remembered them later to just call back and they would answer to the best of their ability ..Everyone was friendly and helpful ...

Do yourself a favor, when someone (and I cannot imagine anyone) recommends this place to you, Run,…read moreRun Like Hell ! Do Not go to this place.... Arrogance and narcism is all you'll get here. They don't listen to the patient, they already have their minds made up before they even see you. Very Bad Place ! They have "NO" compassion and their happy to take your money !

I was treated by Jade in Speech Therapy. She was very thoughtful, willing to research my specific…read more(and very unusual issues), and provided excellent service. Jade set realistic expectations for me, which we exceeded. Jade, her supervisor Lindsey, and everyone in billing, registration, and scheduling was always very courteous, professional, and responsive. My one negative comment is to suggest that you try not to be "turned off" by the old furniture and bathrooms that need new and cleaner flooring. They are aware renovations in the lobby are needed and my understanding is that they are planned. Marci, Swansboro NC

I was treated for a R knee that had caused two falls when it gave way to the side. Aaron worked…read morewith me and gave me exercises to use at home between appointments. The knee no longer feels as though it will cause further falls.

I am 73 year old man. Life expectancy after covid 19 is about 76 years. These heartless Doctors…read morewill treat you like pond scum and use any lame excuse to let you suffer in agonizing pain in your winter years. They will not prescribe opiods period. They use one drug test lab and it is a joke. I know bad results when I see it. I retired from D.O.D getting at the truth was what I do. There should be two independent labs not one. I have have seen men in high places that are full of themselves. I wonder how they will hold up to a peer review. Malpractice? No. Best Medical Practice? Oh NO.

RE: KARMA WILLIAMS, PA and BREANNA, JOHNSTON PAIN STAFF My…read morepickup at the pharmacy went sideways this weekend, In the midst of the usual chaos of a Monday, I attempted to reach out to my provider at JOHNSTON PAIN MANAGEMENT due to an issue with my script at CVS in Hampstead. After numerous calls and messages, sweet BREANNA picked up the phone at 2 PM and just owned the whole situation! She made contact promptly with KARMA and I have no doubt that between the two of these professional and personable women, I'll have my meds today. Please thank both Breanna and Karma for me! With Breanna, her patience, willingness to help, and reassurance helped to calm me and I feel confident that the dilemma is resolved! I'm so grateful for Karma and staff members like Breanna who understand how frustrating these situations can be for the patient. Her attention to the details of the situation kept me from having to repeat the whole scenario over and over and she just took it forward, assuring me that everything would be resolved and that she'd call me back promptly, I felt complete relief after a stressful morning. With Karma, I always feel that I am the only patient at the practice, she makes you feel that special! I've been with her for roughly 10 years and the undivided attention that she shows me during my visits are such a blessing to me. While this world is spinning at breakneck speed, Karma truly listens to every word I have to say and I know that she truly cares for me and all of her other patients, Mondays are just heavy days but thankfully, these two beautiful souls have taken away my stress regarding receiving my overdue meds. God bless all of you there at Johnston Pain! Sharon

I went to Carolina Center for surgery and Dr. Randle Ramsey was to treat my abscessed thumb. He…read moredrained it and bandaged it up then gave me ten days of an antibiotic. After returning twice he gave me oxicodone each time. My thumb was still swollen and unusable. I ended up going to New Hanover/ Norvant hospital in Wilmington NC . Dr . Neil McIntyre stopped the infection. Half of my thumb was amputated. Dr. McIntyre said my thumb could have been saved if Dr. Ramsey would have treated me with more antibiotics instead of just giving me oxicodone each time I returned to him.

Great staff and doctors They truly care about patients…read more Helpful kind service when it is most needed

It pains me to write this review, but I feel that I owe it to people. I was a patient here for…read moreyears. You will never get to see anyone in person. Everything is done via iPad. Basically, the only thing you're going to do here is get a lot of medications and spend a LOT of money, because you will have WAY TOO MANY appointments.

This place is wonderful, except for one very important detail: they never, ever keep their…read morescheduled appointment times. If you book an appointment with these doctors, make sure you have nothing scheduled for at least two hours after this appointment, otherwise you will miss your next one.

Upon arrival, around 7:40 on a Friday night, we were greeted by a very kind woman at the front…read moredesk. She verified that they took our insurance and then handed us paperwork to fill out before we were seen. After filling it out we waited for about 5 minutes before we were called back for vitals to be taken. Immediately got into an exam room where my husband was triaged by the nurse. Within 2-3 minutes of her leaving the room, the PA came in. My husband was being seen for a burn and the PA was very thorough and helpful. A prescription was sent to the pharmacy and we were out the door shortly after. The entire visit was around 30 minutes total. Truly great service and care. Very grateful that an urgent care was opened closer to home.

Amazing staff and so polite as soon as you walk in. The two girls up front made us feel very…read morewelcomed, and quickly got us checked in and paperwork started. Dr Veronica is so nice and was so thorough with my son. Then the nurses were great and extremely patient at having to do a throat swab that he struggled with a little. They gave us meds and a drs note. Very happy with them and will be back when I need them again!!