I was told I could not see my doctor unless I paid a balance that I was unaware of. When I called…read morebilling I was told that they had a new system and the bills had not been sent out. How unprofessional. You will not allow me to have an appointment because you have not sent me a bill but you expect me to pay you just because you are telling me I owe you with no proof? This company is a joke. My provider is wonderful and deserves to work for a company that is better than this.

I wish there was a way to give them a negative star. I have been a patient of the family care…read moreclinic for 20+ years. I have a list of health issues. My latest is showing what my specialist believes is some form of cancer, I need my DR now more than ever! Dr Schumate is brilliant. He brings you the info you need to know and helps you come to a medical decision where YOU feel comfortable. That being said, I called today after waiting the allotted 72 hours on a prescription refill I requested. This happens all too often. You leave a message with clinical, clinical denies any responsibility of course they blame the Doc, I get to my appointment and tell dr that I requested a refill a week ago he looks in my chart and says "I didn't get the message. So my Dr blames clinical, clinical blames my doctor meanwhile their patients go without the care they need. I will suffer with the most agonizing cramps in my stomach, the worst pain in my liver. Unfortunately I think I'm going to have to find a new doctor.

Wonderful delightful staff. Everyone was smiling and very kind to me and my husband. We both were…read morevery sick. NP Michelle was great. She asked questions and listened to us both about our concerns. We both are now feeling so much better! The clinic is bright and clean. Very clean! All around, a very good experience. The best Urgent Care we've ever been to. And since our NP moved away, we will be establishing Primary Care here, as well. My only complaint would be that they need chairs without arms in the exam rooms, for those of us who have wide hips. But still, the absolute best Urgent Care Clinic in Jville that we have visited in all our years of living here. That would be 17 years. Thank You Star Clinic Staff! P.S. the copay here was only $12! (For each of us. Normally it's at least 24!)

Getting doctors for direct care only then with assistance from PA s. My experience was terrible. I…read moreloss limbs due to their misdiagnosis. Actually my rating is zero.

If you are the sort of person who enjoys receiving poor quality service from medical staff who look…read morelike they've been out late the night before, then Coastline Family Medicine is for you! However, if you don't enjoy discussing things with staff who are completely disinterested, then you'd really better go somewhere else.

Regina Yost is my practitioner and she is amazing. I go for weight loss but the office sees…read morepatients for lots of things like well checks and work physicals .. she's very nice and takes the time with you.. answers questions or concerns and seems to generally care about her patients.. she has great support staff also.

Yes, he is my FP doctor now for about 10 years. Very knowledgeable as he should be, easy to talk…read moreto. Very thorough. He listens!!

So... my parents go this MD. If you are reading this, my suggestion is to find another more capable…read moredoctor. My parents called in for a prescription renewal at 830 am today and by 4pm, they had not heard back from his office. Totally unprofessional!!!! I work in pharmaceutical/biotechnology in San Francisco, CA bay area and the care here is reprehensible! Avoid, avoid, avoid. My parents rely on this facility...and they never return calls. I WILL be calling tomorrow... Be prepared...

I feel very rushed when I have an appointment. When another type of care is recommended, it's not…read morefollowed through. The patient portal doesn't tell if your prescription has been put in. My prescription was not put in-I had to call and check. Very inefficient!

I have seen Dr Kell and Mrs Kell for a total of 10 years I was always very satisfied with the…read morestaff and my care. But when they moved to another office things changed, that's why 3 stars only I don't recognize anyone, the staff seems rushed and somewhat unfriendly, to get an appointment is just about impossible. I don't like calling for anything it's like I'm intruding. Dr Kell is Still the same kind and caring person, I consider him my Family Doctor! always listening , but trying to get an appointment or a script renewal can be a nightmare, so can be the waiting time when you have an appointment One hour or longer is the average

I went here for an urgent care visit and had a terrible experience from the start. I called…read moremultiple times beforehand to check the wait time and no one ever answered. When I arrived, the woman at the front desk had an incredibly rude attitude. She immediately turned me away, saying they "aren't a typical urgent care," and told me to go to another location down the road. When I asked if she had the phone number -- since I had already tried calling and couldn't get through -- she scoffed and said they don't answer the phone there because they're "just SO busy." Meanwhile, when I walked in, the staff was casually chatting and only one person was in the waiting room. The lack of professionalism and attitude from the front desk alone was enough for me to decide I won't be attempting to come back. Highly disappointing and unwelcoming experience.

Both Dr. Haga and Dr. Hayes are wonderful physicians. They listen to you, do complete exams and…read morelabs. Their staff is very friendly and do treat you with respect. They have always helped me and my family when an emergency occurs. I would recommend them.