They didn't lie, they do marinate wings and chicken over night. Because I can eat them without any sauce. I ordered online late at night and pick it up like 30 mins later. Parking lot is small so beware of that. I like their chicken strip. Basically a big chunk of chicken breast with fish batter. I was wondering why they charge me $14 for 4 chicken tenders but it is actually a big chunk of chicken. Chicken wings is good. I wish they have more flavor like other place. They did skim on celery. Like 3 small celery and 2 carrot. Might as well not give me any. Overall the food is good read more

Sweetwater Express - Wings - Chicken Wings Near Me - Southfield, Michigan

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delicious, best wings ever. All the sides are great. staff is great with great customers service. Thanks read more

The meal I received did not match my order. The food tasted ok. The wings were good, but I ordered 8 pieces and there were only four. The ribs tasted like they were boiled first. The side was dry and tasteless. If I come back, I will only get the wings. read more

The food is on point, customer service A1, and the ambiance is professional. I LOVE THIS PLACE! I'm hooked on the Sweetwater wings!!! read more

Sweetwater Express - Sweetwater Wings with Seasoned Fries - Chicken Wings Near Me - Southfield, Michigan

Location: On a corner in a plaza, easily accessible. Atmosphere: Could definitely use a cleaning to the place in general, not the cleanest as in cleanliness or customer service. .no service on good customer service(aside from the sweet lady who answered the phone) Food: What I ordered and were promised is not what I received. I do not eat jumbo chicken on steroids, literally the sight of the wingettes made me sick to my stomach. My fries were soggy and had been sitting in grease in which were confusing bc I ordered on site and waited 20mins for these items. The Mac and cheese and greens were lackluster and should be banned for sale at this establishment. All in all save your money! Cook at home or maybe try one of the other establishments on that street for a better experience, there are many to choose! read more

The ladies were extra friendly and the wings were out of this world! I'm definitely coming back to this spot.

I almost threw them away whatever seasoning they use. It's a very pungent vinegar and sour I'm going to take them home put on a different barbecue sauce, sweet baby rays and put them in a air fryer and see if I can eat them that way we definitely not ever order these again read more

Bad customer service. Food is disgusting. I do not recommend. Ordered takeout and received a burnt disgusting burger. read more

Sweetwater Express - Sweet water burger burnt and hard. Terrible customer service. Food is disgusting. - Chicken Wings Near Me - Southfield, Michigan

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Had som me Cajun steak bites from here. They were really good but DANG they were salty. Like S A L T Y. High blood pressure has entered the chat. I'm mad they put my slaw in the box with my food so by the time I got home, it was hot. I actually wanted that but whatever. I'd go again but ask for easy on the seasoning. read more

Sweetwater Express - Cajun steak bites - Chicken Wings Near Me - Southfield, Michigan

Was craving for fried chicken wings of American Coney in Detroit but they ran out last Sunday. Talked with a coworker about it and she referred me to try Sweetwater of Detroit. Asked the help of my husband to search about the place. From Farmington, he found the nearest location is at M10. We arrived at 8pm and was welcomed by the kitchen staff/cashier/all around All guys crew. No extra Chitchat...they straight forward ask for your order. Cash or credit payment is accepted. We waited for 10-15 minutes for take out. There is no dining table, just 3 seats for customers waiting. No patience to wait? Call in advance or order online via their website. I received Yelp money back. The verdict...the wings are coated with their so called signature sauce which is greasy and delicious for my husband's taste. Sorry but the flavor wasn't for me. I like simple light coated fried chicken wings. For the ribs, it was probably cooked for the longest time. Not only did we eat the pork meat but also the bones (too soft). There was so much sauce, I didn't enjoy eating. Mashed potato? I could make it better with some heavy cream and butter. I did like their beans with rice. The one piece bread roll that came with the rib and wings combo needs to be steamed or toasted. For the $19 we spent on our meal today, I wished we just had the KFC $5 fill up Instead for dinner/ I prefer Brass Pointe ribs which is perfectly seasoned and delicious without the bbq sauce. Most of the people who reviewed this place liked the food and not the service. For me their service was ok. The rib and chicken wings had too much sauce...it just wasn't for me. Anyways, it's up to you to decide...I do see a lot of take-outs! Enjoy read more

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Horrible, horrible, horrible! They charged my card $110.52 for $17.23 order. It's going on two weeks and they still haven't resolved this issue or issued my refund that they promised I would get within two days. Plus, my son said the chicken was terrible! read more

Sweetwater Express - Horrible restaurant! - Chicken Wings Near Me - Southfield, Michigan

If you've never had Sweetwater's wings... Lawd have mercy on your "chicken wing soul"! It's worth taken a trip to my hometown (Detroit) to indulge in one of life's simple pleasure in eateries! Yes, I said it... visit DETROIT and risk life and limb for these babes (wings from heaven)... SWEETWATER's WINGS vs EVERYBODY else's... WHAT UP DOE!! read more

This was the worst, most disgusting food we have ever ordered quite possibly in our life. I have no idea how or why this place is in business. My fault I didn't check Yelp reviews before ordering from here but who in their right mind serves customers moldy lettuce and a FULL order of burnt wings? On top of that, the sweet water hamburger had none of the signature sauce on it, nor was it given to us on the side. This food was so bad that my husband had to actually drive all the way back there and got a full refund. Whoever owns and manages this place needs to take a HARD look at their employees or what they are serving and do a 180. Read the reviews! They're all the same. And don't get me started on the disgusting "free" side of mashed potatoes that came with the order! They wouldn't serve something that bad to a prisoner. read more

Sweetwater Express - Burnt disgusting full order of wings. Inedible. - Chicken Wings Near Me - Southfield, Michigan

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For this to be an express it's true to the Downtown location(which is the best)! Wings are on point as usual. A dude that used to work Downtown for many years actually runs this one. I saw him in there just a few weeks ago! So it's even more true to downtown for that reason alone! Lol read more

These reviews are ridiculous really. Wonderful food. One of my favorite spots! 1# choice for wings for sure, never even bat an eye elsewhere. Service is also spectacular with everyone who has ever taken my order. Ambience is also great never had a problem waiting for my meal. read more

Every time we go to Sweetwater Express, Kelly takes care of us!!! Kelly's Mac n cheese is super good and our food is always delicious and fresh. Kelly has a beautiful spirit and always gives off good vibes!!! We'll be back again soon!!! read more

This place is trash. I give up. The wings use to be good but now, they are often just a salty oily mess. The customer service is terrible and they are always out of blue cheese and ranch. My bf wanted to order tonight and I hesitantly agreed hoping we wouldnt be disappointed this time since its hit or miss. Lately the wings have just missed. Never again. My wings were literally burnt. I had to drink so much water due to the overload if salt on my burnt wings. Do yourself a favor and just take the drive downtown. read more

Sweetwater Express - a piece of meat wrapped in tin foil - Chicken Wings Near Me - Southfield, Michigan

I had the chicken strips which came with coleslaw and a roll. Also ordered Green's, and beans/rice with corn bread. It was delicious!!! I live in the neighborhood, after moving from Up North, and already know that I'll stop here regularly on my way home from work. The portions were large and tonight's dinner will be heated up for my mid-day meal on Saturday. Thanks for the great food. read more

My first time trying this place out, apart from the original Sweetwater Tavern in Detroit, and I didn't like very much. Maybe I just don't like their seasoning but the excessive oil made it worse. I just did not like the wings at all, did not like the flavorless coleslaw or the bread. I hate canned sodas I always prefer fountain which they didn't have either. As I opened my food I realized they also had not given us any utensils and where I was at, there weren't any either. Thanks a lot. I don't think I'd order anything from here again. The Detroit location is better I'll stick to that next time. read more

That one star is literally no stars!!! I am so irritated that I even have to take time to even write a review! I have been going to sweet water forever and have never had a bad experience until tonight. I must say it is my fault that I didn't check the order before I left but because I'm so loyal due to the great service I've always experienced I didn't think I had too. I ordered my food well in advance and when I got there I paid for my food and left. Drove 30mins home and my shit was burnt and dry AF! I call to complain about the quality of my food all for the worker to say all I can do is send you an email link????????????????????????????????????????????????????? How on Gods green earth is that supposed to do anything about feeding my family TONIGHT????????????????????????? I said what I can do is bring my food back for a fresh order he basically said nahhhh mofo that ain't happening eat that dry ass shit basically is what he said. Word of advise no matter what ALWAYS CHECK YOUR FOOD!!! Do not be a dumb ass like I was to assume your order is always right and to trust that they would do the right thing by giving you fresh food. Not old ass dry ass pieces of chicken thats provably been sitting for hours or the chicken they refuse to throw out during the power outages we just had to suffer. It saddens me to say NEVER TF AGAIN!!! You gone respect my hard earned money!!!!! read more

Sweetwater Express - Old dry ass chicken that was NEVER made fresh upon my ordering. I'm disgusted with them..... - Chicken Wings Near Me - Southfield, Michigan

Not good. Two stars because it took oddly less than 10 minutes after ordering for my order to be ready. Obviously not fried fresh. Wings were nasty and Mac and cheese mediocre. I should've listened to the reviews. Never again. read more

I don't expect much from Sweetwaters. Ever. They consistently show they do not give a fuck about what they cooking or who they're cooking for. I get it. I still took a chance and this is what I get. How do you burn shit this bad? Like it's wings bro. WINGS. They not cooking anything that takes actual technique or formal training. How do you fuck up a 8 piece wing ding? Shit is a joke. Do not spend ya money here just go to coney, please. P.S. - The harlot at the register with the shitty attitude and sudden memory loss needs to go. She not hittin like yall think she is AT ALL! read more

Sweetwater Express - Poor ass example of wings - Chicken Wings Near Me - Southfield, Michigan

This location is more ghetto and poorly ran than expected. Waited 2 hours for my food because they forgot the order all together. Then when I received my cold food, I was missing my 2 sides and was given cole slaw. This is the second time I've had horrible service here. Either fire and rehire or sell to new management. All around mediocrity and subpar. read more

Sweetwater Express - Nasty watery cole slaw and blue cheese where my ranch, mashed potatoes and vegetable of the day was supposed to be. - Chicken Wings Near Me - Southfield, Michigan

Never again will I order from here. The wings were over cooked and dry. There was No ranch or blue cheese dressing with my order. I paid for extra. Didn't ask for fries. Very unhappy. Nasty food. read more

Well what can I say that doesn't run you away ? I've eaten here hundreds if not thousands of times against my better judgment , it's one of those places you ignore what you shouldn't just to satisfy the fat kid in you lol . The place is filthy ..... the staff sliding around on greasy floors , the costumers trying to maintain their balance on grease covered floors . The shit is ridiculous ! This franchise has been around as long as I can remember in Downtown Detroit and has such a huge following they have branched out with several locations through metro Detroit and they can't buy a gallon of degreaser or mats for their employees? That's disrespectful. Now the food is always on point but I'm tired of looking at the filth . HEY MR & Mrs Sweetwater clean your places up .oh and while I'm at it the Downtown locations bathrooms are so filthy makes you feel like you should be doing a heroin deal in them lol just nasty but the food is good . read more

Sweetwater Express - The nasty floor - Chicken Wings Near Me - Southfield, Michigan

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I ordered an 8 wing ding meal. I received a big chunk of chicken (unknown part) that was counted as 2 pieces out of my 8 pieces wing ding. It would've been easy to toss this unknown piece of meat and give me 2 wing dings! Very disappointed and disgusted!!!!! read more

Sweetwater Express - chicken wings in a styrofoam container - Chicken Wings Near Me - Southfield, Michigan

Stay far away from this place. Visited Saturday about 5pm. I saw 3 employees, only 1 of them had a mask on. The female cashier who took my order had no gloves or mask on. The cook with long dread locks had no hat, mask or gloves and was sweating crazy. The place was very dirty not clean, I was shocked because the one downtown is no where near what this place looks like....The cashier over charged me, I ordered sweet water wings the menu says $11.75 but my bill came out to $14.50. She charged me $12.50 for the wings and added side of fries which I didn't order.....Stay away if you value your health, very unsanitary.. I wish I would have read the reviews before I came here. read more

Ok so friends told me to check this place out. Ordered delivery and we ordered ribs and the famous wings. Ribs and fries were ice cold. Ribs were the fattiest baby backs I ever had. I thought I would give them another chance and tried to call and was cut off twice. Maybe you can only order on line. Covid or not I prefer to speak to a human. I ended up going to kruse and muer. I am a chef and previously ran multi million dollar restaurants. These guys are not going to make it. read more

This location is hit or miss. I'm a huge fan of the Sweetwater wings, and often drive all the way downtown for carryout, so I was pretty excited that they opened a Southfield location. We tend to order pretty late, so that may have something to do with the quality of our food. I've ordered a few times, and on most occasions, the food is good. We order the seasoned fries and wings all the time, and even though the fries are soft, they're tasty, so we don't mind. This last time, however, my wings were as dry as the desert. They tasted a bit burnt, and were reminiscent of charcoal in your mouth. Not so awesome. Honestly? I think I'd be better off if I went in person and ordered. Or maybe if I was a little extra friendly over the phone. Perhaps then they'd feel the pressure to fry a fresh order of wings instead of giving me the day's leftovers at the end of the night. read more

While visiting Detroit this week, I thought I'd pay a visit to Sweetwater Express on Northwestern Highway. All I can say is if there are more than 2 people in your party, don't chance it. And if you're looking for even half decent customer service, go somewhere else. Not only is the "service" exceedingly slow, the guy at the register was extremely rude to our party, and to everyone we heard him take a phone order from. To one caller he shouted "Baby, I ain't got time for that! - What do you wan?!t". I'm shocked she still placed an order. Needless to say, I selected a different location to purchase my lunch. read more

The food doesn't taste any different than the Sweetwater in Detroit imo. Just terrible customer service though, please fire everyone in there. They don't give af which is fine, but it almost seems like they actively dislike when people order food from there. Like why work at the food spot if you don't wanna make food? Beyond me. read more

Customer service is awful , they are so slow I'm waiting 40 minutes - 1 hour for some wings all they do is talk and giggle rather than getting peoples orders done. While they're sitting down it's good all on the floor . read more

Overall: Thumbs Down! I've been here once before and both times the food was just meh. A friend in mines ordered whole wings (those were good), I ordered rib tips with mash potatoes(I received french fries and they were kind of tough and cold) and my other friend ordered a BBQ steak sandwich(gross). The reason I gave this place a thumbs down (on top of bad food) was the service. There were two people one was in back and one was on the fryer. No one greeted me when I came in so I said hi and that I was picking up an order. The guy on the fryer was angry(I guess he needed help) and didn't say a word as he through my food in a bag. Someone came from the back and just played on their phone as the other guy passed me my order and walked away. Needless to say I won't be returning to this place or any of there other locations again. read more

First time visiting this establishment. While the wings were great in flavor the service... Subpar. We ordered our food to go and expected to wait while its prepared to order. Due confusion between the staff, out order was given to someone Else so we had to wait while it was prepared again. Food was great in flavor but kitchen needs help read more

We ordered takeout from this location a few weeks ago. I'm originally from Detroit so super excited that the Express location is here and we didn't have to go all the way downtown. I called to place the order and the man who answered is dreadful. He is gruff and ride and should never be allowed to answer the phone or deal with customers. It seems that others have commented on the lack of customer service so the owners must not care? Our food was good. We ordered wings and potato skins. They didn't put my sour cream in the bag but it was all still very yummy. I don't eat wings but they were hot and my bf said they were delicious. It's a shame that the customer experience is so poor because it makes you want to avoid the place. read more

Had my very first Sweetwater experiment and I was not satisfied! The cashier seemed to be rushing us to make a decision, though they didn't have many of the things that I wanted! After placing our order and waiting a decent amount of time...We were given all the wrong food, and the food was not good. The shrimp were over cooked and hard, the sides were cold. I just wasn't impressed. Maybe my expectations were too high. read more

Two good guys working hard today, serving up good wings and buffalo strips, which are #1on the menu for me. Great flavor, hearty beer batter chicken strips. The ranch dressing is great....thick buttermilk is the best with strips and wings. I really like the customer service and left a small tip for my pickup order. Keep up the good fellas!!! read more

This place used to go so crazy. Either I got older and disillusioned or they got DIRTY. Kitchen is straight FILTHY and so is the floor in the lobby. Chicken is still alright but the meal is worthless when the fries are soggy soggy. Would've recommended it before but they gotta get their stuff together. read more

Great staff & service! Coming from the perspective of a customer/DoorDasher!!! Foods usually ready in a timely manner and you can't really go wrong with the wholesome family vibe. Their Detroit location is pretty good as well. read more

Delicious food! I absolutely love their Sweetwater wings and seasoned fries, but TERRIBLE service... Rude, unpleasant cashiers! While waiting on my order I witnessed off the clock employees pull up, go to the kitchen grab things with bonnets on, fix food, and leave. Not to mention a cashier left and went to the bar next door with her apron on. Very unprofessional! Bring back the downtown location. read more