Great place, Great people!!! Very helpful in all aspects of care and reports. We have used them…read moreseveral times and couldn't be happier.

Front office staff is extremely unprofessional, especially Dorris! She talks to people like they…read moreare beneath her and doesn't take the time to listen to what you're telling her. Both times I have called to get my MRI scheduled/ handle insurance stuff she has been extremely rude and unprofessional. I'd be embarrassed if I talked to anyone the way she talked to me! This experience makes me want to get my MRI done else where. If Reed imaging wants to stay open and actually give patient a good experience, they need to get rid of Dorris and give the front staff some training in manners and professionalism.

Something is not right with Summit Radiology's billing services. I received a text stating that I…read moreowe $66.46 with no information. There is a 6 digit number that their own system does not seem to recognize. I tried calling their outsourced billing company and all they would say is that I owe $66.45 without any details. I'm used to received a hard copy of medical bills in the mail. Not a text without any details. This feels like its a scam and I'm not paying anything with any details.

They sent a text to my phone number stating I have a Bill of $50. They showed no patient name, no…read morelocation for the alleged services, only a link that they say I should click to view and pay my bill. Not in my lifetime! This is exactly the type of text a scammer would send, and clicking on the link would download a virus to my computer.

I went there this morning and forgot why I actually went there for as it wasn't the usual…read morediscomfort or pain. It turned out I had my 6 months check up and flu shingles and pneumonia vaccinations and I'm paying for it now as both my upper arms are stinging akin to sunburn and very tender. But I was procrastinating on having these done for some time. Staff and definitely my PCP Dr Hornsby has always been consistent and shows he's got my best interests at heart

I like the Wellstar Health Care. It really does provide the world class healthcare that is…read moreintegrated and patient centered. I feel like a VIP. Nurse and technicians are courteous and kind. Even though I work for this hospital, so I enjoy going around to other branches to see if the world class is consistent. So not just praising it for no reason, I am not getting paid to put this review. I can genuinely say this place is a go to place to get well.

AMAZING!!!!! Caring, kind and supportive staff. I couldn't…read morehave made it through the TWO scans without the support of Brittney the MRI tech. The entire staff if amazing, Naomi at the front desk answered all of my questions and concerns. Awesome experience!!!

I experienced the high field open MRI yesterday and it was a great experience. No claustrophobia,…read moreno feeling sick. The machine is not as loud. There was lovely music playing and they checked on me regularly to make sure I was okay all in all a great experience.

I've been aware of self-scheduling self-pay MRIs for a few years now, but this was the first time…read moreusing it. On the plus side, it was simple to use and easy to get a quick appointment. The scan itself produced good images and came with an accurate interpretation from a radiologist. But while I got the results that I needed, I don't think that this service is the right fit for everyone. It was super easy to schedule. They have an online scheduling form, and it was also easy to get a next day appointment (I don't think a lot of people are using the service). I paid a $50 deposit toward a $499 scan and paid the balance when I arrived. You can choose to pay an additional $100 to have an explanation attached. You get an official radiologist interpretation either way, so I assume that someone breaks down the medicalese for you. I didn't opt for that. The scan was about what I expected it to be. I do have some concerns about the MRI tech. From a customer service standpoint, she was not at all welcoming and did not introduce herself. The office was obviously set up to be customer service oriented, with a coffee bar and drink refrigerator and cups of chocolates. She didn't offer any of the amenities and even tried to hide the bowl of chocolate behind her counter. From a patient safety perspective, she also did not make any effort to go through the screening questions that determine whether it's safe for you to have the MRI or not. MRIs are safe from a radiation standpoint, but can be really dangerous because there are incredibly powerful magnets involved. In fact, there was a recent highly publicized case of someone being killed in an MRI scanner. I filled out an online questionnaire, but if I had not understood the questions, and made a mistake, she didn't make any efforts to clarify it. But she did the scan and the machine made all the expected cacophony that MRI machines make. She sent me away with a CD of the images and I had an official interpretation in my email box about four hours later. I also had my orthopedist cousin review the images and the interpretation. He felt that the images are adequate (so it's not a "stripped down" version of a real scan) and the interpretation was thorough. It did leave out a lot of the technique that I'm used to seeing (I'm also a physician, but not orthopedist), but I'm sure that most of you don't care about that anyway. So my feeling is that the walk in MRI definitely can have a useful place. If you're anxious to have an answer and it's impacting your decision-making (mine was whether I could safely continue to play soccer despite the pain), and you're willing to pay for it (in my case, if I'd waited for insurance to approve it, it'd have been next year anyway, and probably would have cost more if I hadn't met my deductible yet). As a physician, I would *not* personally recommend the total body scans that they offer for people with no symptoms of any abnormality.

The location is very clean and welcoming. My appointment was at 8am, perhaps the receptionist…read morewasn't fully awake yet or perhaps, my customer service expectations are too high. Either way, he was polite. The tech, however was AWESOME! She was very knowledgeable about the process and calming in her explanations. She provided music in my headphones and gave me updates through the process. I made my appointment with a rep. versus online, however, it appears either would have been more than sufficient. The website was very clear in scheduling appointments. No surprises, no medicalese....simple and fast. They gave me the disc when I left and I got my results by around noon! I'd recommend to anyone who needs this service. To be clear, without the contrast, you may not be able to catch miniscule injuries, HOWEVER, I was super surprised that they were able to pick up mine. I feel empowered having this information. Without this....lol....I would have sworn my knee died and was taking the rest of my leg with it! Thank you First Look MRI, Chamblee....(PS. I appreciate the mug and candy you gave as a parting gift!)

They were awesome to work with. They saw me quickly and got my results back in the timeframe…read morepromised.

I had a CT Scan (heart) this week. Once they received the order from my doctor they called to…read moreschedule the appointment. The scheduler broke down the benefits between self-pay and filing an insurance claim like a CHAMP. I received my results in 48 hours. The Technician was professional and friendly. The facility was very nice. Keep up the good work.

This was an awesome experience. From calling to scheduling to check-in to actual MRI to report…read morereceived after. I am so happy I tried this center and unfortunately but fortunately I will be back. I'll definitely be recommending to family and friends.

They were really nice and polite. Everything was smooth and easily transitioned from one person to…read morethe other during the process. Very clean establishment making me feel good.

I had an atrocious disaster of an ortho appointment, but hearing about Express MRI was my only…read morepositive. This is an imaging facility where you don't need an order to get your scan. Say what? I didn't even know that was a thing! But the ortho I knew just from us both rounding at Emory convinced me he would be able to tell what was wrong. Unfortunately his horrible care and poor treatment plan left me no choice but to get the MRI. He of course ordered one but with my crap insurance plan it would have cost more out of pocket to pay for their facility rather than this place. $399 for an MRI! Now you have to consider deductibles because for some, it might make sense to use a place going through insurance. But for me this was my best option. In fact in hindsight I could have saved over $200 and not even gotten that horrible medical advice and just gotten the MRI myself. It would have circumvented a lot of BS I went through. You just go online, book your appointment and show up. Awesome! It was a very clean facility. They were punctual. The girl at the front desk was awesome!! She was so sweet and helpful. She was caring and just a great person to have to make you feel comfortable. She was empathetic as well. The MRI only took 20 minutes and I was in and out. Also, they have a 1.5 tesla machine for those who are interested. So the quality is good. And the read came back the same day. Also when the ortho called me he told me the same thing that was on the report so that gave me more confidence in their radiologist. Great option for some people, not everyone but it was a wonderful choice for me and they got me in quick too!

Due to weeks of migraines by Dr. scheduled an MRI to see if there's anything serious to address…read more Because of my insurance the copay would cost me $1200 if I went to Piedmont Hospital as scheduled. Since that was such a high deductible and the appointments at the hospital were so parsed, I decided to search for a private facility. After research and reviews, I chose this location. My experience was exceptional from the very first call with inquiries, to appointment availability, to check-in, to the tech who was warm, and accommodating. The only reason a star from the rating is because they didn't have the newer machine that pipes in music with surround sound headsets nor did they have warm blankets. Both of which I don't mind because the cost is kept lower by omitting things like that offered at the major hospitals.. The best part is instead of $1200 to Piedmont Hospital I paid $499 and got a copy of the imaging CD for my Dr.I will definitely be using this location for my medical imaging needs in the future. Thanks Staff!

These guys are outstanding!!! Very thorough and professional. I would recommend highly!read more

Great people, easy process. Would recommend to everyone. If I need another, I will definitely be…read moreback.

Get any blood test you want with no doctor visit or physician order necessary! The staff are…read moremedically trained professionals. Always discrete, your blood tests reports are provided to you at no additional cost.