Terrible service, a white Flying V was sold to me with a false description. It was said to only…read morehave marks from guitar stand on the neck. I talked to them by phone and was told it had some additional cracks but they weren't visible on camera, which is fal, marks on bottom of guitar and headstock. I was only told I could return it within 48 hours after arrival, but after complaining I was then told I could return it but had to pay shipping back and a 3% restock fee.

I have purchased a number of top quality guitars from Eric and his staff and will continue doing…read moreso. I also take a weekly leason at Martin from one of the best players in this city and I will probably do so until I can know longer hold a guitar. An amaizing place!!!!

Beautiful little store, small but quality selection. Very political, TRUMP stickers everywhere,…read moreconfederate flag decor, and a "guns welcome" sign on the window, if that's your thing. (It's a bit behind the times for me.) The owner is a pilot who isn't usually open, but knows his stock and is respectful of other musicians. Children are not welcome to play in the store (nor should they be). Some vintage pieces by Ventura County Vintage hang in the center of the store. Lots of pretty acoustic guitars, Diamond, Boogie, and MESA cabinets, as well as Marshall, Fender, soldano, and hiwatt. Play your pick in the "room of doom", with some incredible collectible and unique speakers. His collection of cabinets and amps is worth a look, just for conversation! Great stories from a 5th generation Memphian.

I've dropped by a couple of times while visiting other stores and it's never open. I guess you…read morehave to schedule an appointment. There's more guns and politics at this store than there is music so if you're into that sort of thing and paying someone big margins when you could get it from Reverb instead then this is the place for you. Luckily we have places like Martin Music, Circle, and Revolve around with folks that are just into the music.

I really enjoy visiting this music store. The owner is quite knowledgeable and friendly. They carry…read morea nice selection of guitars, one of which was a Kremona Romida classical with spruce top and rosewood back and sides. I picked it up and after playing it for a considerable amount of time I knew I had to have it. The guitar came with a very nice hard shell case, which was the icing on the cake. The guitar is pretty to look at and sounds even better than it looks.

I had been shopping in one of the big chain music stores and something in the back of my mind was…read moretelling me there was a better, less expensive, friendlier alternative. There is, it is called rEvolve music store. I found a great Fender Strat at fantastic price, so I went ahead and bought an amp for it. Friendly knowledgeable staff made this an easy purchase and I saved some bucks too. The owner actually grabbed a new guitar strap, strings, cord and pics off the shelf and through them into the guitar case for me! No extra charge. Small shop with a big heart. Thanks!!!

This team of finishers, builders, repairman, consultants... are my favorite. They are not only…read moredoing services, but are also fluent musicians who know how to get the best out of an instrument. They explain what they do and how a quality job will benefit your playing experience. I highly recommend Memphis Guitar Spa to the working musician for service, customization, builds, finish/refinish, and repairs. Kevin and Hans will surely take care of your guitar needs with sincerity.

Back in February '16, the Memphis Guitar Spa was selling a custom milk white Telecaster build they…read morehad completed in their shop. I inquired about purchasing the guitar, or one like it, but was told that the guitar was sold. Then, the pitch followed, "We can build you one just like it to your exact specs." I was intrigued. I always wanted a Tele with double P90's, compound radius fretboard, block inlays and double binding. I did my research on the company, read the reviews and pulled the trigger for the amount of a $1,000 deposit. Later that day, I got an email that stated they needed another $500 for hardware that they needed to order from the pickup manufacturer (TV Jones). TMGS would be required to pay upfront. I was leaving the country the following day for 3 weeks, so I obliged. I was promised constant pictures and status updates would be provided throughout the build, and I should have a guitar in my hands somewhere around 90 days, give or take a few weeks. 4 weeks later, no updates, no pictures. No biggie, I own over a dozen guitars that I can play. Take your time. I inquire if it is too late to change the inlay design. TMGS tells me they are running behind schedule and that I'm OK to change the inlay design. I send them my design, they tell me they will check with the person who is designing their fingerboards and will get back to me. 4 weeks later, no pictures, no updates. I inquire yet again. I was informed that they haven't heard back from the person who is making the fingerboards as he is also behind schedule. I tell them to scrap the custom inlay job and stick to the block inlays. 4 weeks later, no pictures, no updates. I inquire once more and was informed the one builder was out because of a death in the family. Now, I'm in no place to call BS on such a heavy topic, but given the BS I'd been fed up to that point, I was skeptical. I was told the builder would be back in Memphis the upcoming Tuesday and they would send me pictures of my build. Well, that Tuesday comes and goes (exactly 90 days from day of deposit) without any pictures or any updates. So, I pick up the phone and call TV Jones. I've purchased dozens of pickups from TV. They know me by name. I explain the above situation to them and ask if TMGS has ordered my custom pickups from them. TV Jones is one of the best companies around, they tell me they have not built or received an order even resembling the custom P90's I requested. Now, I'm totally ticked. I make the executive decision to pull the plug on the build. I've had enough. I call PayPal and open two cases to get my two deposits back. Lo and behold, 24 hours later, a picture shows up of a milk white Tele build that was claimed to have been mine. Now, I wasn't born yesterday, the picture had about a 300 dpi resolution and the only thing that made it "look" like mine, was that they downloaded the TV Jones Tele bridge template from the TV website and taped it to the guitar. Then, 24 hours later, a receipt shows up in my inbox for my pickups. Pickups that were supposed to be ordered 13 weeks ago. Pickups TMGS used to squeeze an additional $500 deposit out of me. As I sit here today, I've gotten my initial $1,000 deposit back from PayPal, but I am still struggling to get my $500 back. It's been sitting in the hands of my bank now for two months as they fight to get the last remaining deposit back. At this point, I've wasted more time and energy into getting that $500 back than it has been worth. I'm sure TMGS does fine work. The pictures on their FB page and website are awesome. Their business practices are less than desirable, though, and they have no concept of transparency or doing the right thing. Buyer beware, if I were you. Unless you're some Nashville country hot shot, your build will sit on their bench for months. You will need to hound them for updates and hope to god they don't kick the can down the road on you. In a day and age where there are so many fine custom builders, you'd be best served by avoiding the Memphis Guitar Spa.

It's sort of tucked away, and the store itself is a bit small, but I have always been able to find…read morewhat I need here.

From the owner: Austins Music was opened in 2007 with one mission... To earn the loyalty and to exceed the…read moreexpectations of our customers. We are the authorized dealer in Oxford for Sigma, Larrivee, Blueridge, Recording King, Walden and Tanglewood acoustic guitars, and G&L, Reverend and Mario Martin custom shop electric guitars. We also carry Roland, VHT, Ultrasound and Tanager custom tube amplifiers. If you need a PA for your gig give us a call and we can reserve it for you. If your guitar needs a setup or the pickups need to be replaced, our repair shop is waiting for your call. We are the local rep for Veritas instrument rentals, so when band season starts, come by and check out our lower rental cost on student and advanced band instruments. General Information If you inner rock star is calling, our lesson program is for you! We now have 5 teachers at Austins, and we teach piano, guitar,bass, mandolin, banjo, ukulele and voice. Give us a call and you can get started today!

I love Xanadu. I mainly head over there to browse their books, of which they have many. What you…read morefirst notice is the picturesque-ness of the place. I felt like I had entered Shakespeare & Co. Bookstore in Paris with the way the shelves and books are literally overflowing with books, both new and old. As much as I love my Kindle, there's something neat about used books. as Virginia Woolf said, "Second-hand books are wild books, homeless books; they have come together in vast flocks of variegated feather, and have a charm which the domesticated volumes of the library lack. Besides, in this random miscellaneous company we may rub against some complete stranger who will, with luck, turn into the best friend we have in the world." Head in there and say "hello" to the owners and grab a couple of books you've always wanted to read. But remember, they only accept CASH.

My first time going to this store and I didn't know what to expect. Right when we walked in we…read moresurprised to find that it was a house converted into a store.We walked through the labyrinth of book shelves and unique books organized all in their sections. The house was separated into two sides left was dedicated to music and you can see cool guitars hanging on the wall and the best part was the collection of vinyls. On the right side, the books were compiled into their specific genres all neatly placed. Overall, the one word I would use to describe Xanadu bookstore: unique. Can't wait to go back !!!

We began looking for a new piano to replace my near 70-year old one. Lane was the last place we…read morevisited and should have been the first. Lane has a sizeable collection of new & used pianos of all sizes, styles, and prices. Chuck Taylor knows his stuff. He encouraged me to play as many as I wanted without rushing us. He respected our budget and knowledgeably answered our questions. We felt very comfortable in working with him. Chuck went out of his way to have a tuner come in and work his magic on a new as-yet-untuned piano just so we could better judge the quality of the piano we ultimately purchased. Offered a great price, with a warranty, delivery/set up, full trade-in value, and removal of our old piano. He and piano mover Peyton were prompt and efficient in delivery. It was the kind of purchase that we felt good about, no doubts at all, and complete confidence in both Chuck and Lane Music. Glad we ended up there, as we ended our search with the best selection, value and service.

Lane Music has been amazing. My husband went there and asked about piano teachers and pianos…read more They are able to recommend instructors for all types of instruments. They have a large selection of instruments and accessories. They led my husband to the best piano for him. I have taken my son in for piano lessons. I always arrive early everywhere I go. My son played with different items in the store. The owners enjoy people trying things to see what they really like and what feels right to the customer. They really do encourage the love of music. They have all kinds of sevices. I always enjoy going in there because the staff is very helpful. I know I will enjoy taking my daughter for piano lessons before too long. The reasonable prices, friendly staff, and large selection of instruments and accessories is definitely what will keep my family returning.

Horrible customer service and attitude. Called up here asked if I could have a guitar delivered to…read morethis store from Sweetwater which my friend has done at at a different location in FL. I planned on purchasing another 3k worth of equipment from them when I came to pick it up. When I asked the guy on the phone he responded "absolutely not we will turn it away or throw it away" with an attitude. Lost a life time big spending customer because you just wont accept a package. GC gets tons of packages everyday doesn't even make sense to be an issue. Another guitar store gladly did it and said "I'll do anything to help my customers" so he's getting my money and a lifetime of loyalty instead. Terrible business practice.

I honestly am blown away by our experience here today... all because of the guy who helped us,…read moreJosh. He was absolutely wonderful, beyond helpful, very kind and patient. Like he was genuinely just wonderful and it didn't feel like a transaction was taking place at all. You can really tell he is passionate about instruments, and extremely knowledgeable (not in a annoying way) on the products.. specifically, guitars. The store is pretty big and they carry pretty much everything with a wide range of choices and brands. Speakers, amps , keyboards, tons of string instruments, drum sets, bongos, Taylor, Gibson, the list is vast...huge selection but not too much to overwhelm you. It's also all arranged in a way, you can see it all and know where to go. Like they put some thought into it.. The staff were all very helpful and nice. Today was special, my daughter has been saving her $$ for a while now and decided to buy herself a Taylor guitar. Josh made this a breeze and once he led her into the acoustic room, she just followed her heart. I can't say enough good things about this experience. My sweet 14 year old couldn't of left here with any bigger of a smile. Josh changed out her strings, shined her Taylor up, hooked us up with a re-chargeable tuner, a strap and a case.. and he made my daughters day even better when he gave her a discount ! He also knew a lot of interesting things about the Taylor brand and was giving us some super cool info/history on Taylor guitars, and their founder.. how he is working to conserve different trees, wood, etc. for the material to continue to supply their company to continue to run smoothly for years and years to come. We are looking forward to our next trip back. Thank you Josh for making this day truly special for her and for letting me snap a pic of you & her purchase... She worked and saved hard for this and I thank you for making this even more so!

A great family-owned business with employees who really know their stuff. I especially recommend…read moreworking with Jason in sales and service due to his expertise and exceptional customer service.

I was in dire need for a reed for my instrument and they provided me with one of the best reeds i…read morethink i have ever played it was an amazing place with great costumer service and the people there are just amazing people! I would definitely recommend this place! It also makes you feel super comfy like you're in a place you want to be in! Downright amazing!

I just got a new horn and used a one of my okd mouthpieces in it. I knew it wasn't the 'right fit'…read morebut I also didn't know what else to use. Throughout all of the horns and mouthpieces I've owned, I've never been a numbers guy. I contacted Joe and told him my situation and what horn I had. Within a few emails we had agreed on a mouthpiece combo. Joe must have gone straight to the post office because I got the piece just a couple business days later. It was packaged well and in perfect condition. As for the actual mouthpiece, it is absolutely wonderful. My sound is more mature, the horn slots better, and everything just works. I am very impressed by the knowledge Joe has and how easy it was to work with him.

I have bought a couple of mouthpieces off of Joe, and am in the process of considering another. Joe…read moreis a first class musician, repair tech, and all around person