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    Memphis Guitar Spa

    4.3 (6 reviews)
    Closed 10:00 am - 7:00 pm

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    12 years ago

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    9 years ago

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    11 years ago

    I have been using this shop for about a year now and they have consistently been professional and courteous in my guitar repair work.

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    10 years ago

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    Amro Music Stores - Amro Music is the exclusive home of Steinway & Sons pianos in the Mid-South.    We also carry Boston, Essex, Henry F. Miller.

    Amro Music Stores

    (31 reviews)

    Howzye

    Very unprofessional repair of my cornet…read more Needed all dents removed that could affect sound. Paid for dent removal. When I got there, none of the dents were removed. I pointed it out, and they said they'd remove them for free? I already paid for it. And to make it worse, they missed a major dent right next to where they replaced the waterkey pad. Asked for a supersonic cleaning because the horn was really nasty and stinky. Picked it up and on the way home, I pulled one of the tuning slides--green goop inside. When I got home, I put it in a tub of cold water, disassembled it, and scrubbed the inside with brushes. At the bottom of the tub was a pile of black gunk. It's like they didn't even clean it. Asked for new felts because the old ones were falling apart. I specifically asked for purple felts. When I picked it up, they'd put in green ones. I'm not really surprised they didn't have purple, but the kicker is they didn't even bother to call and let me know they changed it to green. Also needed the waterkey pad replaced because the old one was leaky and crumbly. On the drive home, I was playing the cornet and noticed spit dripping on my lap. Checked the waterkey pad and it was crooked and still leaking. Right next to it was a massive dent they definitely saw while replacing the pad. I paid them to remove all the sound-affecting dents--which they did not do. I basically paid $120 for new felts and a leaky waterkey. Overall, terrible service and communication. I will never go back to AMRO.

    I used to LOVE Amro and it was my go-to sheet music source - the guy in the sheet music section a…read morefew years ago was INCREDIBLY friendly and helpful! I went in a few weeks ago (post-renovation) and was shocked to see how little pop music they had in stock (6 books, TOPS!). I asked if they could order the new Billie Eilish book and she told me I should order it online, with such disgust that you would have thought I asked for a dirty magazine. I guess I'm ordering online from now on

    Guitar Center

    Guitar Center

    (25 reviews)

    $$

    Horrible customer service and attitude. Called up here asked if I could have a guitar delivered to…read morethis store from Sweetwater which my friend has done at at a different location in FL. I planned on purchasing another 3k worth of equipment from them when I came to pick it up. When I asked the guy on the phone he responded "absolutely not we will turn it away or throw it away" with an attitude. Lost a life time big spending customer because you just wont accept a package. GC gets tons of packages everyday doesn't even make sense to be an issue. Another guitar store gladly did it and said "I'll do anything to help my customers" so he's getting my money and a lifetime of loyalty instead. Terrible business practice.

    I honestly am blown away by our experience here today... all because of the guy who helped us,…read moreJosh. He was absolutely wonderful, beyond helpful, very kind and patient. Like he was genuinely just wonderful and it didn't feel like a transaction was taking place at all. You can really tell he is passionate about instruments, and extremely knowledgeable (not in a annoying way) on the products.. specifically, guitars. The store is pretty big and they carry pretty much everything with a wide range of choices and brands. Speakers, amps , keyboards, tons of string instruments, drum sets, bongos, Taylor, Gibson, the list is vast...huge selection but not too much to overwhelm you. It's also all arranged in a way, you can see it all and know where to go. Like they put some thought into it.. The staff were all very helpful and nice. Today was special, my daughter has been saving her $$ for a while now and decided to buy herself a Taylor guitar. Josh made this a breeze and once he led her into the acoustic room, she just followed her heart. I can't say enough good things about this experience. My sweet 14 year old couldn't of left here with any bigger of a smile. Josh changed out her strings, shined her Taylor up, hooked us up with a re-chargeable tuner, a strap and a case.. and he made my daughters day even better when he gave her a discount ! He also knew a lot of interesting things about the Taylor brand and was giving us some super cool info/history on Taylor guitars, and their founder.. how he is working to conserve different trees, wood, etc. for the material to continue to supply their company to continue to run smoothly for years and years to come. We are looking forward to our next trip back. Thank you Josh for making this day truly special for her and for letting me snap a pic of you & her purchase... She worked and saved hard for this and I thank you for making this even more so!

    Lane Music - More electric guitars.

    Lane Music

    (10 reviews)

    $$

    We began looking for a new piano to replace my near 70-year old one. Lane was the last place we…read morevisited and should have been the first. Lane has a sizeable collection of new & used pianos of all sizes, styles, and prices. Chuck Taylor knows his stuff. He encouraged me to play as many as I wanted without rushing us. He respected our budget and knowledgeably answered our questions. We felt very comfortable in working with him. Chuck went out of his way to have a tuner come in and work his magic on a new as-yet-untuned piano just so we could better judge the quality of the piano we ultimately purchased. Offered a great price, with a warranty, delivery/set up, full trade-in value, and removal of our old piano. He and piano mover Peyton were prompt and efficient in delivery. It was the kind of purchase that we felt good about, no doubts at all, and complete confidence in both Chuck and Lane Music. Glad we ended up there, as we ended our search with the best selection, value and service.

    Lane Music has been amazing. My husband went there and asked about piano teachers and pianos…read more They are able to recommend instructors for all types of instruments. They have a large selection of instruments and accessories. They led my husband to the best piano for him. I have taken my son in for piano lessons. I always arrive early everywhere I go. My son played with different items in the store. The owners enjoy people trying things to see what they really like and what feels right to the customer. They really do encourage the love of music. They have all kinds of sevices. I always enjoy going in there because the staff is very helpful. I know I will enjoy taking my daughter for piano lessons before too long. The reasonable prices, friendly staff, and large selection of instruments and accessories is definitely what will keep my family returning.

    Memphis Guitar Spa - musicinstrumentservices - Updated May 2026

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