It looks all of the tax payers money went into the lobby and not into the patients rooms. I gave birth there 47 years ago to my son and the rooms look the same. Nasty shared bathrooms, plywood cabinets that still have the same chipped paint and I found evidence of rodent droppings in my mother's room. If you look outside you see a dead bird skeleton and a bird wing just outside the room on the roof. I had to ask the nurse to clean the bathroom because the man useing it next door left a putrid stench permeating my mother's room. Staff seems to be lacking compation as I watched a nurse rip the adhesive bandage off my mother's thin skinned arm leaving her to writhe in pain. read more

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My initial encounter with Swedish Edmonds was the emergency room. The facility had recently had a major facelift - the overall experience beginning with the patient registration specialist to the treatment by the medical staff was excellent. It went downhill quickly when the decision was made to admit me to the hospital. Having been an inpatient previously at Evergreen and Virginia Mason I was able to compare quality of care. Once on the gurney the attendants took me on a five minute journey - when the elevator doors opened I was flabbergasted; my first thought was Haddonfield Memorial Hospital. I suddenly was beginning to feel very uncomfortable. They squeezed me into a room designed for a single patient, but there was already a patient in the room. The staff did attempt to provide me with care by offering me ear plugs to drown the screams of pain from my roommate; the guy was wailing. I also was given my own remote for the single television in the room - the nurse joked and said that I'd have to work it out with my roommate. When he wasn't screaming he was flipping channels. When getting up to use the bathroom, it was littered with multiple used dirty urine containers, the staff were indifferent with poor attitudes. After only one night I had enough. I told the nurse to get the doctor on call as I was checking out. read more

They almost killed my dad cause they've got stupid nurses who don't g'af about their patients. Pumping him full of chemo at the highest amount and rate and not stopping when he says "this doesn't feel right" You're lucky my dad's not dead or I'd be coming for y'all asses read more

Utilized the ambulatory surgery center. Dedicated surgery patient parking for easy access to building. Friendly staff who take care of family members/driver. Friendly and caring nursing and medical staff. read more

This Place has really gone downhill. Dirty and smelly. Disgusting. Chairs are so dirty. Floors are dirty. Used Kleenex on the table.The imagining area is equally disgusting. They don't want to use a room. Kept doing things and sending us back to sit in the lobby we saw everyone watch as a person had a seizure on the floor. The nurses just watched . We finally got a room 3 hours later. We ended up leaving without any care. The drug addicts and the guy in handcuffs were treated better the. Us. Gross Stay away read more

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I was referred to the ED from their Urgent Care which was a very seamless process (thank you!) I came in with abdominal pain. I suffer from endometriosis so I was not looking forward to this. But I knew they had to make sure everything else was okay. I won't rate the length of time it took to see someone because other reviewers seem to not understand their process of triaging. My physician was Kim Iverson. Not only was she easy to talk to, I felt like she understood me and wasn't going to send me home saying I just had cramps (which happens a lot with this disease.) She made sure I got bloodwork, imaging, an exam, and asked me the right questions. With that, we found what was causing the pain. They moved me to a seat in the ER with curtains as I waited for results. It did feel weird but that meant to me that it wasn't emergent, I'd be okay, and I don't need 4 star hotel service at a hospital. Dr. Iverson came back, discussed my results, and got me set up with a referral to a specialist. The ED was spotless, the nurses were very kind and compassionate, and I was comfortable despite my pain. I'm REALLY glad we found out what was wrong. Thank you Swedish. read more

Parking/location: Plenty of free parking, but sometimes you have to drive around a little. Right off Aurora north of Costco/Ranch 99/Winco. Main campus lab: I have to do weekly blood draws. I would go right after lunch - maybe 5-10min wait. There's usually more people in the morning, but still pretty quick - maybe 15-30min wait. Mahgyer does the most painless blood draws. And the ladies at the front are all really nice. Oncology: Love the front desk ladies - all very friendly and sweet. The oncology nurses are great as well. One is particular is hilarious! I love getting her, makes things go more pleasantly when there's someone to laugh with. And they are so consider - offering warm blankets, drinks, snacks. My oncologist there is great. Although she's young, she's super knowledgeable and relatable. She really seems to care. I bumped into her somewhere else in the hospital and she stopped to chat with me and genuinely seemed interested in how I was doing. read more

Slowwwww. They move with no sense of urgency. Staff wanders around and smiles at each other. APATHETIC. Empathy is rarely found. Watch out for prescriptions. After I told them certain pain meds don't work on me, the PA turned around and wrote a prescription for just that. They hide beside policy when it suits them. INCOMPETENCE. I know the IV in me moved from the vein as it started causing me excruciating pain and rather than remove it and reinsert...they just told me it was fine and left me there feeling like my arm was going to fall off. I finally took it out myself. Left with the option of going to the Edmonds ER or consulting the medical staff of Google... I have more confidence in the competence and bedside manner of google.com. read more

I have mixed feelings about this hospital, but mostly a negative outlook. For ER: faster wait time than expected, cool! (I had a car accident and needed to be seen ASAP). They DO NOT TAKE AUTO INSURANCE! The receptionist refused to take claim information. This is bizarre. You must set up reimbursement yourself between your auto insurance and the hospital - this is very sloppy from a service point of view. The doctor I saw was pretty aloof, he did a CT scan, gave me vicodin and flexeril, then set me on my way. No chiro, massage recommendation or anything (until I asked about it). I went back later because I had different symptoms developing and the attitude of that doctor (different doctor) inferred that he was irritated that I came back. (The receptionist told me to come back if I had different symptoms developing, on the phone). That was annoying, though he did give a more accurate diagnoses and gave me a toradol shot (this REALLY helped!). The campus: tons of free parking, BEAUTIFUL facilities, clean, has a Starbucks, it's great. For labs: you can be seen pretty quickly, they take most insurances and the process itself goes smoothly. But, from my experience, it's difficult to actually get the results from the lab. If you tell them to send the results to x location, it's very slow and takes days. You must always call to speed it up. For the psych floor: my cousin was in the psych section of the hospital. The floor nurses are cool, friendly, helpful, etc. The people who are in charge of finding housing or external care are SLOOOOOOOW! My cousin needs a halfway house, and they could not find one for the life of them. They ended up sending him to a psych asylum, and this is abhorrently bad - he is not a loon, he simply had a psychotic break from drug abuse, needed withdrawal and some help. [TL;DR] You can find better hospitals. Only use this one if you need IMMEDIATE attention. read more

My wife needed a competent OB/GYN so we found Dr Reena Vasavada Parikh across from Swedish Edmonds on 76th. She is a top notch gynecologist and makes sure you understand everything she's doing, and sends all pertinent information on MyChart, call you personally when needed, and gave first class hysteroscopic surgery for polyps at Swedish Edmonds, where they used Joshua J Fast for the anesthesiologist and he was the best. We would recommend Swedish Edmonds, Dr Vasavada and Dr Fast for top notch medical care read more

I would give zero star if I could, this is the closest hospital around, so my family was taken to this hospital. Staffs were extremely rude and in rush. read more

Thanks to the Urgent care for facilitating my care and sending me to the ED. Brady-PA was amazing and gave me excellent care. Gaby and Yoou in Short Stay Unit, treated me so well. Everyone was very companionate and caring. Thank you all so much. read more

I was having respiratory problems at night, serious enough to warrant an ER visit. Unfortunately this dump is the closest to my house. I was admitted to the ER which was quite full. I was given an IV and a Dr. came in and interviewed me for about 5 minutes. 30 minutes went by and a nurse came into my room and injected a syringe into my IV during which she told me it was Benadryl, which I'm allergic to. As I start convulsing in front of my family she says, I'll get the doctor and leaves, and my family has to hold me down so I don't twitch off the bed. She never checked my chart, name tag, nothing! Its clear the employees and professionals don't give a damn and quality of care is in the toilet. This place is going to kill someone from their negligence. read more

A GREAT place to die. If you want a mis-diagnosis, or infection, or to be taken to small claims court after making arrangements to pay your bill - this is the place to come. If you're not after any of that, I highly suggest going ANY place else. read more

I would also give zero stars if this was an option. A family member went into the ER for a mental episode on Friday night and ended up being assaulted by four police officers who put their forearm on his neck and twisted his arm so badly he thought it was going to break. This is a non-violent person who cannot even walk without a cane or a walker. He was simply walking away saying he wanted to leave. They also isolated him in an 8x8 room with no food, water or toilet. He was freezing and they weren't bringing him a blanket. I tried to discuss this with the ER where he is currently still being held and the receptionist Heather kept hanging up on me. Further attempts to call and ask about his well being were met with hostility by Heather and she threatened to call the police on me and get an anti-harassment order. I was not rude, I did not swear and believe I have the right to call a hospital to ask about a patient. He is still being held in the ER because there are no beds at any other facilities. This treatment is inhumane! I have filed a complaint with the state and I'm getting an attorney. Do not get care here! read more

Please beware! Still says Stevens on some of the buildings too. Recommend Providence on Colby 100 percent over this hospital and overwhelmed providers. read more

Don't come here for anything related to mental health. I came here for a bad reaction to taking Lexapro. My PCP advised me to go to the ER to make sure it wasn't an allergic reaction. I was just having a panic attack related to the medication but the ER doctor insisted I stay and get evaluated by their mental health team. Social worker I met was one of the most uncompassionate, unempathetic individuals I've come across in a medical setting. This person should not be allowed contact with patients experiencing mental health problems as she was only listening to respond and not actually listening. She wasted my time trying to pawn me off on another hospital (Providence) and I made myself very clear that I have no intention of going there nor do I believe I need to go there. I asked for immediate discharge and got it. In the future, I will risk dying and taking myself to Evergreen Hospital before I ever allow myself to go back to Swedish. This hospital is awful. read more

We went to the ER on a slow night. Only less than 3 people in the checked in area. We waited 1.5 hour before they called us in, and another hour for the doctor to come by. My advise is don't ever come to this place if you can wait, or go to another place. By the time someone came to see you, it's not worth it. read more

Brought a family member to the ER tonight. Probably one of the grossest, slowest and most UNSANITARY hospitals I have ever seen. There was blood in the bathroom that they asked for a urine sample from, and didn't bother to offer my family member socks or shoes!!! I'm mortified and looking into reporting this place to the board of health. I asked one of the techs for a mask to cover my mouth because the person next to us had a horribly disgusting cough, wasn't covering his mouth and wasn't asked to have a mask on; the tech looked dumbfounded when I asked for a face mask, like he's never heard the question before. I reported this facility to the local Department of Health and will NEVER return. read more

After 3 hours if waiting we left. Went to Swedish Mill Creek and get in about 7 minutes. My partner is very sick and could not wait another two hours. Requested an ambulance to another hospital. Was turned down. read more

Formerly Steven Memorial and the name has not changed the level of service it provides... Without going into too many details as the thoughts bring me to tears, my grandmother was brought in the ER on a Tuesday morning and by Thursday evening her Dr. which I will name "Dr. Kevorkian," advised that she had 24-48 hours to live!!! Needless to say, she was ABSOLUTELY wrong!!! 3 weeks later and she is being discharged to recover at a local care facilty. read more

Somehow my first review was removed, but here it is again. I just got back from the emergency room at Swedish.... believe I don't go to the hospital just to go. I'm in so much back pain and after waiting over an hour a nurse comes in to tell me that they can't help, they don't deal with people with pain. I was so fn pissed, wtf. So people go to the emergency is because they r happy, right? I rather be at a bar b q that I was invited to than yo go to the emergency. . But my pain was/is unbearable. The only thin she did is give me a box of tissues because I was crying so much and left. Guess what she wasn't even a Dr she was a PA.. said they can't do anything for me and if I'm in pain I need to go see a Paine management provider. They are the worst and I will keep posting this, even if yelp keeps deleting it. read more

My 85 year old father is here at the hospital waiting to have hip surgery. The nurses are wonderful! I'm disappointed that the cafeteria is closed on the weekends. I have been here since 5:30am so I could be here when he surgeon decides to come in and consult for surgery. It is now 3:15pm and of course no surgeon. And if I want to eat I have to leave the hospital. Super inconvenient! A hospital this size should have cafeteria service seven days a week. read more

The worst ER ever!! Incompetent at the highest level!! I'd rather crawl on my hands and knees 20 miles to any other ER!!

I just gave birth to my daughter at Swedish Edmonds on 09/21/13, and had an excellent experience. The hospital itself is small and I like that it's easy to find, easy to find parking, and easy to find the birthing floor. I was admitted while already in active labor. My water had broken at home about an hour prior. We called in to let them know we were coming in and they were waiting at the front with a wheelchair for me. I didn't have to go to triage and was taken right to my room. All of the nurses were friendly and very helpful. I initially wanted to go for an all natural labor, but it hit me so hard and quickly that I changed my mind. It didn't take long for the anesthesiologist to arrive, which was a good thing because if he had, I probably would have missed the window to get an epidural. I go to Sound Women's Care, and by chance my Dr. was on call that day, so he was the one who delivered my baby. The "suites" are on the small side, but are very nice. The whole floor has been recently remodeled and is very modern and beautiful. It's the nicest looking Maternity floor I've ever been to. One thing that Swedish Edmonds does that other hospitals don't is a complimentary congratulatory dinner for the new parents. We had salads, steak, pasta, and cheesecake. The neonatologist was great, the lactation consultant was great, and really everything went just wonderfully. I was able to get a discount on my bill from Swedish also, for paying promptly and in full. I also visited Swedish Edmonds a second time, two months after my delivery for a laparoscopic surgery. The outpatient surgery floor was definitely not as nice as the birthing floor, however the nursing staff was great, the anesthesiologist very nice, and the surgery went very well. I really have no complaints. I love that Swedish Edmonds is so close to my home, and would highly recommend it to anyone looking for a place to have a baby or outpatient surgery. read more

My Mother recently visited the ER at Swedish Edmonds. Because they listened and acted, they ran tests that led to a Lung Cancer Diagnosis. Thank you so much for acting on my Mother's complaints! My 2nd review of this facility is for Floor 5. The nursing and CNA staff on floor 5 are the best! Outstanding!! I wish I could remember all the names to give the proper Kudos. But here are three that stood out to me; Barbara, Jack and Sabrina. My Mother remembers all of her nursing staff and helpers and is so thankful. They worked around the clock keeping her comfortable and out of pain after her surgery. They had to multitask between rooms, and never missed a beat. They are awesome!! Thank you for your care and compassion!!! read more

Visited the ER - Just awful Nurses were kind though the majority of contact came from the PA seeing to my care. He had no compassion or kindness. After a panic attack came on (trauma trigger), he said he couldn't administer anxiety meds before the procedure due to hospital policy- over and over. My husband had to pull a nurse aside and she convinced the PA without a pause to do the right thing. After the fact: Received a bill from the hospital for services rendered and paid it in full. Now 4 months later I receive a 2nd bill from a 3rd party service, come to find out that the PA billed me separately because he wasn't a hospital employee. (WHAT?!). Such a scam, make sure you ask if your doctor is a hospital employee otherwise they can each bill you for the same things as they see fit. Never again, drive elsewhere! It will be worth it. read more

This review is a bit late, but late is better than never. I came to this ER last December because I couldn't breath, and I was vomiting non-stop. My chest felt heavy, like being compressed under water. I KNEW something was wrong. I am athsmatic- and I KNEW it wasn't Athsma- even though I took all emergency precautions. Then had my boyfriend drive me here while I was vomitting out the window. I walked in- and didn't get greeted or anything- they just did all the logisticals. One of the m.a.'s took my temperature and said I didn't have a fever and I was fine. I told him that I was sick, and I wouldn't be paying these ridiculous hopsital bills if it could have waited until the next day. They took me in a did xray's and pee test, and I could hardly walk- becaues I COULDN"T BREATH. After four hours of sitting uncomfortably in their waiting room. I ended up having full blown pnemonia and a UTI. Not only that- they had offered me a bucket for vomitting, but they never delievered. I wobbled to the bathroom which was three halls down, and vomitted all over their stall instead ( Not purposfully) I felt soooo bad because there was elderly women in there. The LAST thing I wanted to do is give them this horrific illness at their age. My question's are. WHY DIDN'T YOU ISOLATE ME FROM THE ELDERLY? I'm no medical professional or anything but isn't it a protocol to just give a mask to the person with respritory problems when there were sick elderly people in the room? RUDE. NOT EFFICENT. After that- they so wonderfully forget to send my perscription to the pharmacy and we waited an hour in the line. Having people behind us get SUPER irrated- and cursing at us. Until i vomited all of the bushes and thats the only thing that shut them up. They were like " Oh she is really sick!" SIde note: If you are going with someone to the ER don't buy McDonalds and bring it in- that made me so sick just to smell. read more

I brought my Son who is a college graduate and tax payer up to The Center for Hope for DBT treatment He ended up in the ER at Swedish Edmonds, he was treated like a criminal held against his will, and to make matters worse we were lied to by the staff saying my son did not want to see me when I was asked by a physician to fly in and be with him... I called the police to do a well check... worst experience of my life....The right hand does not know what the left hand is doing...He was held 5 days on a involuntary 72 hour hold in an ER bed which was deemed illegal to do by Wa. Supreme Court 2014 Shame on all of them... read more

I am in Swedish Edmonds 3-5 days a week. I have not had medical care here personally, however I chose to write a review because the cleanliness of this hospital is appalling. The brand new emergency facility opened in November and unfortunately it is already not being cared for. The floors are mopped once daily. Just once. Restrooms are also checked once daily. This is evident not only because they are never stalked or clean, but because the checklist on the door is marked off once a day only. If that. There is routinely urine all of the floors and toilettes, paper and filth all over sinks and floors. The furniture in the new facility is already dirty and the only persons that seem to try and keep it clean are admitting staff, volunteers and the nurses. Anyone except house keeping. Based on the condition of what is readily visible, one has to doubt the cleanliness of medical equipment and rooms. Swedish should get on this ASAP; but it's been like this for the two years I've been coming already. Disgusting. read more

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Had to take a visit to the ER recently. Its a clean hospital which is good. I found the ER a bit slow. My wife had cut herself and was bleeding badly but still took almost 2 hours to see her. By the time she got in it was almost not worth the trip. The waiting area for the ER is also oddly shaped and cramped. One of the worst set ups for an ER I have seen. They spent to much time on building design and not enough on functionality of space. read more

When my 91 year old father fell and broke his pelvis, I was concerned about him being treated at Swedish/Steven's. For those of us who've lived in this area for a while, Steven's was always a last choice and changing the name to Swedish was kind of like putting lipstick on a pig. I was right to be concerned. The staff in the short-stay unit are rude, arrogant and totally lack any empathy. As an example, my father was brought into the ER by ambulance and despite me making several inquiries and being assured that lunch had been ordered for over two hours (he is diabetic and needs food/insulin at regular intervals), I was finally told at 1:45 that they has "forgotten." I raced downstairs to the cafeteria (closes at 2:00) and bought him lunch myself. I left the ER after five hours and returned in the evening after he had been transferred to short-stay (7 pm). Once again, no dinner. I went to the desk and asked the person there if dinner had been ordered. She said "did you call?" I said no, I had just gotten there and I attempted to tell her what had happened at lunch. She repeatedly cut me off and said "How should I know? Call and find out." First of all, it's 7 pm and I would have no way of knowing who to call (that info wasn't offered). I told her that my dad wouldn't have ordered it because he is legally blind and wouldn't be able to read the menu or call anyone. Her response was "I don't know anything about him." A nurse finally approached and I asked her. She assured me very curtly that it had been ordered and she then told me that she didn't have time to talk to me about the pain that my dad was reporting because she was briefing the night nurse. If I was having a heart attack. I'd pass Swedish/Stevens and go north or south. For the money hospitals are paid the least expectation that people should have is to be treated with dignity and respect. read more

We brought our 10 year old for severe stomach and leg cramping that had been going on for several hours and we wanted to rule out appendicitis. We waited an hour to be seen at 9:45pm, which this is an ER waiting room!!, so I thought that was a propos, we have waited longer elsewhere. The nurse Leah, was attentive, kind, sensitive and explained everything that she was doing to my very nervous son every step of the way. Dr. Lulu was also kind and sensitive with our son. The ultra sound technician, Rosie came in and again was nothing but kind and warm towards our son. We were fortunate, he doesn't have appendicitis! The hospital is clean, the staff is friendly kind and accommodating, I would bring my family here again. I am giving it a four and not a 5 for two reasons, parking was confusing and since I don't have a handicap pass, we had to park far away, and there was some confusion on who to check in with (we entered the nurse triage line, wasn't clearly marked.) read more

This place is a shit hole. Admitted for pancreatitis which means fluids and pain control. Easy right? Hell no! I went 45 minutes with no IV fluids and hours without pain meds. Staff is more distracted with socializing than treating patients. Dr. Lee is smug, condescending and confrontational. You share a bathroom with an asshole who leaves your door locked so you can't go to the bathroom which means you piss and shit yourself in front of 4 nurse in front of the bathroom. It's noisy, outdated and disgusting. No way should this place be operational. I wouldn't send people dying of the plague here. Good thing I have already met my deductible because I would have gladly let these bills go to collections! BEWARE!! read more

The psychiatric unit at this hospital is absolutely terrible. When I went there, they completely misdiagnosed me and ignored my very real physical health symptoms, calling them psychosomatic. I am a human trafficking survivor/victim and they didn't believe me when it came to this. They were very egotistical, arrogant, abusive, and thought that they knew what was going on with me when they did not. They treated me and other patients horribly. It felt more like a jail than a hospital. I will never go back there and do not recommend that anyone else does. read more

I went there today for my back xray without making an appointment and I was shocked how nice everybody were! 1. I only waited for 10min for an xray 2. The staff is very helpful! 3. I could easily find radiology (it's a big hospital) 4. My xray took a very nice man , he talked to me and showed me my xray, also made sure I could find my way out My experience was really good with this hospital and I will come back read more

All I've ever had to say over the years are wonderful things about this hospital. But that all goes away tonight. The absolute worst care I've ever received -- I came in with a broken leg which had already been splinted, but my pain was severe, I can't even make it to the bathroom without pissing myself, but that didn't matter. They basically said they couldn't do anything for me -- wheeled me out into the lobby with discharge papers and a piss infested splint on my leg. Didn't offer to modify the splint or do anything to maybe make going home easier. So, now I get to go home feeling dehumanized, with an unsanitary leg splint and no way to get to the bathroom any easier. Not a good experience read more

My fiancée went in for knee injury and the doctor told her "she should of come in last night" he didn't listen Much and They left her crying in the lobby for 3 hours. A failure all around. read more

They gave my dad drugs after he had a stroke and he could barely stay awake, eat or drink for 24 hours. Name changes nothing.. still known as "the death hospital" because you go there to die. They almost killed my grandma when she was 88-89 and they said "she has 6 months to live" That's bullshit because he lived until she was 98. They also heavily drugged her when she had a breathing problem. Go to a Christian hospital like Providence or even anywhere else. You will regret being there wish I could do less than one star. read more

They have my father who is being treated for heart failure and diabetes in a room next to a COVID PATIENT! They told him it would be best if he "quarantined for 10 days" after he is released. Are you kidding me? We specifically asked about that when he was checked in and we were told that all Covid patients are on another floor. So basically we were blatantly lied to. All I can say is you better warm up your legal team Swedish. read more