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    Swedish Emergency Room

    2.1 (42 reviews)
    Open Open 24 hours

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    Blood on the floor
    Maria Luisa B.

    went to ER been sitting here for hours are been see the nurse just ignore ya and no follow up understood I'm not top priority but still all patients important. but a lot of nurse and doctor walking around even I make eye contact they just ignore you and move on interesting patients...... and the room they put you in are dirty

    My broken ankle they sent me home with in a boot, no follow up appt made for me.

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    3 months ago

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    Ask the Community - Swedish Emergency Room

    Review Highlights - Swedish Emergency Room

    Usually at an ER visit if anyone ever checks with me again, it's usually a tech or a nurse.

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    Swedish Edmonds Campus - Nicu hallway

    Swedish Edmonds Campus

    2.1(190 reviews)
    0.0 mi

    My loved one spent 5 days in the NICU Level II center. She wore phototherapy sunglasses while…read moreunder her light therapy. All the nurses really helped explain with visually showing us how the babies numbers were trending. A couple of the nurses even called us at home to share the overnight news. I felt my infant loved one was in good care. We were warmly sent off with sweet goodbyes when it was thankfully time to come home. Thank you nurses.

    Workmanship competition. From the time I went in I was treated like a second class citizen even…read morethough I've worked my whole life. Finally 2 months later I need a ct scan back at this hospital. They gave me bad information saying I needed approval from workman competition. Cause, I tried to contact them. After 1 and a half hours I tried calling sweedish edmonds and being on hold I gave up. I found out they gave me false information about getting a CT scan I should have received in the first place. I was told I needed approval from my claims manager. False. I was told that they would contact her and put a urgent request. I finally called my claims manager and she had no contact from them. It has been 2 months since my ribs were broken. I didn't want to but it's time to get a lawyer involved! So sad they lost any compassion for people that have never experienced this injury. ​

    Photos
    Swedish Edmonds Campus - View by patient registration (3/12/24)

    View by patient registration (3/12/24)

    Swedish Edmonds Campus - NICU LEVEL II

    NICU LEVEL II

    Swedish Edmonds Campus - Lobby always dark - felt like they could've turned the light on

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    Lobby always dark - felt like they could've turned the light on

    Swedish - Mill Creek Campus

    Swedish - Mill Creek Campus

    2.5(84 reviews)
    7.0 mi

    updating my review, I took my daughter here when she broke her finger and was given incredible…read moreservice and care, new nurses and staff, likely made all the difference

    Worst ER I have ever been to. I've had better care in the middle of nowhere Nevada. The nursing…read morestaff disregarded my pain and were more focused on moving me to a back corner room so they didn't have to hear my moaning in pain. My wife (who's also a nurse at a different Swedish facility) asked my nurse to call pharmacy and expedite verifying my pain meds but the nurse sarcastically responded "Congratulations, you're a nurse!" Refusing to call pharmacy, and said "We can all hear him screaming..trust me". There were three nurses sitting at the nurses station periodically giggling and looking at their phones when my wife made the request. However the doctor- Casey M Krebs was by far the worst part of my visit. She seemed incapable of creating a care plan and didn't show any urgency. She seemed more focused on pacifying us for the moment and quickly leaving the room than actually helping us understand our options or initiating the process of me transferring to a hospital with urology. We were still asking her questions as she was trying to close the door and leave. It was obvious she did not like it when my wife asked any questions on my behalf, and completely disregarded her concern that the CT results showed severe hydronephrosis. The doctor said "That is not the focus. Im not concerned about his hydronephrosis, Im concerned about his kidney stones." I got such poor care that I decided to leave AMA while still in severe pain and drive to Swedish Edmonds, which was the best decision I made that day. To be honest I'm not sure the staff at Mill Creek even knew the process of transferring me, let alone doing it quickly. Once I arrived at Edmonds they took my case seriously from the start, scheduling me for emergency surgery the next day to remove the obstructive stone. My pain was well managed and my whole care team was incredibly skilled and empathetic. I am still completely disheartened with my experience at Mill Creek and would advise ANYONE considering it to go anywhere else.

    Photos
    Swedish - Mill Creek Campus - White Christmas 2017

    White Christmas 2017

    Swedish - Mill Creek Campus
    Swedish - Mill Creek Campus - The best ER/ED in town!

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    The best ER/ED in town!

    Providence Regional Medical Center Everett - My hospital room with no bathroom

    Providence Regional Medical Center Everett

    2.0(224 reviews)
    14.8 mi

    My father visited the Providence Everett ER on 2/19/26 and 2/20/26. Both visits left A LOT to be…read moredesired. During the 2/19/26 visit, no one even bothered to enter the visit into MyChart. I had no idea what was going on. Your Emergency Room goes out of its way NOT to talk to patient families. I am my father's Power of Attorney because of his severe dementia. On 2/19/26, I called three times to speak to a member of my dad's care team. I FINALLY got to speak to someone and found out Dad had already been discharged back to memory care. Why isn't your Emergency Department involving the POA in the patient's care? On 2/20/26 my father returned to the ER because his wound was bleeding way too much, he was not himself, strong personality changes, pain in ribs and profound facial swelling. I called the Emergency Department and on the third try finally spoke to someone who said they would add a note to Dad's chart to call me. No one ever called and I did see the note to call me in MyChart. As I mentioned, I am Dad's Power of Attorney and his dementia prevents him from being able to articulate what is wrong. I live in North Carolina. If I could be at his bedside, I would be. Another two hours passed and nothing. After my 7th call, I finally speak to a guy at the nursing desk who tells me my Dad's nurse "has her hands really full right now" and could he take my number. I gave him my name and number and told him that as Dad's Power of Attorney I needed to speak to his care team to explain why he was brought back and what we hoped would come of the visit. I told the guy helping the nurse that Dad had such a personality change in 12 hours and an oozing head wound that it was worth further investigation. The nurse at my Dad's memory care facility believed he had a concussion. Dad's aide believed he had a concussion. After I spoke with them about changes in Dad's behavior, as I too was thinking he could have a concussion. Not one nurse or doctor ever took the time to call me to discuss my father or why we wanted him looked at again. I checked MyChart and not a single test was run on my father on 2/20/26, the reason staff wrote that Dad was brought to the ER was incorrect. Basically, my father sat there, no testing was done, and he was returned to memory care without a single person at Providence contacting me about my father TWO DAYS IN A ROW!!! It seems illegal that the Power of Attorney is not contacted when care is administered to a person that has no idea why he is there. On a personal level, I am also my father's daughter. Is it the policy of Providence to keep family out of the loop when caring for patients? My father's memory care facility called me to tell me my dad was released and was being transported back to his room at memory care. SO, obviously the phones at Providence DO work if they can call the memory care facility but not the daughter/POA. I can't articulate how angry I am that I was excluded from my father's care. Memory care informed me that the ER removed the staples in Dad's head (he fell on 2/13/26) that the ER told him on 2/19/26 weren't ready to be removed yet. Information about the readiness for Dad's staples to be removed was in the After Visit Summary from 2/19/26. This tells me your nurses and physicians do not read chart notes. To conclude, my father was brought back on 2/20/26 for concerns he might have a concussion, but staff wrote down that the visit was about a bandage and removed staples that were not ready to come out and never spoke to me. Your facility told more to Dad's memory care facility than I ever heard. Staff never contacted me during either visit. I intend to escalate this complaint.

    The nurses and drs here are doing a great job and very much under pressure. I know the economy…read moredictated a lot of monies for expenses. This is not my first rodeo with dietary. The do not LISTEN it's her way or the highway. She does not understand some stents have guidelines also.ive been requesting times to meet with her and she showed b up once.i told her my trays as well as others are b thrown in GARBAGE bc its not correct and she wont listen. I'm b here over 25 days and Finally got a fresh fruit which btw my family brought me. my family has b been bringing me protein drinks bc they only have one brand. Their menu is repeated over and over and today i finally got a meat at breakfast and NO im not on special diet. I told her foods i prefer and doesn't matter 4 out of 5 trays are same chicken but dunked in what they call a fancy name but its the same 1/2 chicken breast smashed into something where the name is supposed to make you feel full. always diced pears or peaches always out of can with plenty of syrup.

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    Providence Regional Medical Center Everett - Nice low sodium salmon dinner

    Nice low sodium salmon dinner

    Providence Regional Medical Center Everett - Hospital room with no bathroom

    Hospital room with no bathroom

    Providence Regional Medical Center Everett - Hospital room no bathroom

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    Hospital room no bathroom

    Emergency Room at UW Medical Center - Northwest

    Emergency Room at UW Medical Center - Northwest

    3.0(145 reviews)
    6.1 miHaller Lake

    we had a terrible experience here. cold, unhelpful receptionist. no empathy. no feeling. Will never…read morego again.

    This is after an Emergency room visit with an extremely unqualified staff who seems to be lacking…read morebasic patient care training. Let's start by myself being questioned why we were at "this" ER, instead of an ER that we prior visited earlier in the day... well this ER was closer to our home, we needed immediate medical attention, it was getting late and the first discharge paperwork stated to return to ER immediately if having problems.... Overall Why does it matter?... I'm in the middle of trying to get care for my wife who has extremely complex and acute conditions and we were disrespected at every step of our visit. I took us to what a thought was a professional medical facility with professionally trained medical staff that respected patients and took their jobs seriously. We were viewed as drug-seeking from what I can tell, as that could be the only explanation for the treatment we have received, and that is just unacceptable. The team did not listen to me, the caregiver of the patient, and against my direction made numerous mistakes that led to further patient harm and distress. Starting with in the waiting room, my wife had to be assisted to a recovery position on the floor so she did not fall out of her wheelchair due to active seizures - staff approached us and said we could not be on the floor and she had to get up. At this time my wife was in the middle of seizures, unable to communicate, understand, or control her own body. I had to argue for them to even listen and they left, clearly frustrated - but not offering any help. Later the same nurse came out saying they had a bed - my wife was still on the floor and unable to utilize her strength to move herself. The care staff then asked, "what do you want us to do?" I thought that hospital staff are trained to help patients off the floor from falls and etc, so I literally said, "are you not trained to help a patient off the floor?". After they finally sent out staff to assist me in picking my wife up to get her to the room, they literally asked me to open their medical cabinet to grab IV and blood draw equipment - I am not a medical staff at UW - that is totally unacceptable - again! What procedures are in place to ensure these numerous mistakes are not made over and over? It is a harm to patients, patient families, and the community. It's crazy how those most vulnerable and dependent upon intensive medical care, are treated the worst by the medical staff they rely upon. One of the first things I said is to not use her left arm due to the series of conditions that will make it difficult, if not impossible to get a line. Well you can clearly see they did not listen and blew her vein out. We followed up with our primary doctor at UW who was horrified at the care we received. Let's just end with although this is the closest ED to our home we will take the risk and drive to the next one. We have reached out to patient relations numerous times with no response. It seems that they are more concerned about google reviews here than good patient practices and may finally get back to us here?????????

    Photos
    Emergency Room at UW Medical Center - Northwest - Large growing bruise from damaged vein.

    Large growing bruise from damaged vein.

    Emergency Room at UW Medical Center - Northwest
    Emergency Room at UW Medical Center - Northwest

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    Swedish Medical Center

    Swedish Medical Center

    2.6(329 reviews)
    13.5 miFirst Hill

    Ruined my life…read more They messed up the same surgery twice in a row leaving me in pain over five years later. The only reason I haven't sued them is because apparently they mess up so much that the law firms in the area are all too busy to take on new cases.

    I was in the emergency room at Swedish Medical Center in Seattle, WA, on June 04, 2025. I was seen…read moreby a Physician Assistant (PA) in the emergency room.. I have discovered that Swedish does not handle the billing for emergency room Doctors, Physician Assistants, or Nurse Practitioners. The billing service is performed by an unrelated entity called "Seattle Emergency Physicians Services." PROBLEM: I have never received any billing statement or detailed invoice from you; please email both to me. I've already reached my out-of-pocket maximum for 2025, so I shouldn't be responsible for any medical costs related to my emergency room visit. HORRIBLE PATIENT EXPERIENCE Since I have never received any billing from your office, I do not have (1) a client number or (2) an account number when I tried to set up my profile and provide you with my medical insurance information. (See pasted copy of your website below) This is completely unacceptable. Why wasn't my personal and insurance information provided to your office by Swedish Medical? As a responsible person, I have spent countless hours trying to ensure all my medical bills are paid. Swedish Medical provided me with different phone numbers for "Seattle Emergency Physicians Services." I kept calling and was on hold for over an hour each time. I spent three hours at various Swedish Medical facilities (Broadway and Cherry Hill locations), but no one there could help me. I was told again to contact your office. Now, I am on the phone, waiting once more for someone to answer. Swedish Medical and Seattle Emergency Physicians Services should be ashamed! How could a disabled or elderly person navigate this extremely fragmented and poor-quality billing service?

    Photos
    Swedish Medical Center
    Swedish Medical Center - Gentle nurse installing Iv and good communication about procedures and answered any questions.

    Gentle nurse installing Iv and good communication about procedures and answered any questions.

    Swedish Medical Center - Very clean procedure room

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    Very clean procedure room

    Swedish Emergency Room - emergencyrooms - Updated May 2026

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