Awesome and Kind personnel. They really care about giving the best service and supportread more

Words cannot express how grateful we were in using this service in the transport of our mother from…read moreone facility to another. Just recently we used this service for the first time and they lived up to their name, "Loving Touch". The moment I shared my mom's needs to Don, I felt God had directed my path to this service. He was professional and full of added information that I had never thought to consider. As he stated, "There is no such thing as a stupid question" when you don't know something. He was very knowledgeable in his information and made us feel we called the right place. As for the transport person, Octavia, she was precisely on time and showed her professional and personable skills in transporting our 100 year old mother! Kudos to her! Thank you "Loving Touch" for such a loving memory!

SCAM!!!! The driver was late, took the wrong route to my house, and as a result, I didn't get their…read moreservice. Yes, they will say they have a no-refund policy, but it's not the customer's fault, and they admitted it's their driver's fault. I called them to ask for our money back, and said they would refund us, but no refund has been issued. I've been calling them, and no one is answering and they keep dropping my call the moment they recognize my number, oh the voicemail box is full too. They are total scammers. So beware, even if it's their mistake and you've already paid them, you will never get your money back. It's a shame that you will ruin your business reputation just for a little bit of money. So be careful when booking this taxi. Find someone else who is more reliable and not a scammer. Definitely avoid this business. Not recommended.

Awful scam artists. We booked their service with full pay 12 hours before arrival. When I realized…read moreI booked the wrong time (15 minutes later) they refused to refund my money. Nothing stated a cancellation fee. Sherinda, John and Natasha from this company are awful. Don't do business with them.

There aren't many taxi choices in Shiawassee County. An associate asked the lady at the hotel desk…read moreabout Uber and she just laughed. So getting from Durand to the Flint Airport involved calling Flint taxi companies to find one that would make the 30-mile round trip (for them) The people at Travel 9 were nice, the car was on time, the driver was polite, helpful and drove safely. Really, the important stuff was covered. But this isn't New York or San Francisco...or even Norfolk. The car was a mid-size white sedan with a magnetic sign on the door, the car smelled of cigarettes, and had a flimsy seat cover in the back. The radio played the local classic rock station and I was never consulted about volume or content. Again, safe and on time. Just don't expect a big city taxi, much less a car service.

Extremely rude woman who answers the phone . Needless to say , went with another company who knows…read morebetter customer service skills

I know him personally he use to be my friend.i gave him clients many when he didn't have any then…read morehe he drove us to olive garden on Pierson road and didn't pick us up.our son vomits had he cursed at him and that was a mistake fir him. I would never let anyone talk like that disappointed he should not be able to do what he wants. Rude nasty not on time I know him for years he should be replaced don't use him.

My daughter was stranded at the hospital, and Eric made sure she got home safe! Thanks Eric!!!read more

Below one star. A 'no star' too high. In Flint visiting family. Twice called for an Uber pickup…read more Twice Uber failed to show. Uber driver would sent msg "10 min away". "5 Min away". Then out of the blue "Sorry have to cancel". Almost missed only daily train out of Flint due to Uber shoddy service. Guest at the hotel I was staying drove me to station instead. No excuses no apology from either Uber driver. Disgusting! Lesson: When in Flint, do not depend on Uber for transportation.

If your disabled forget it. They ran out all the cab companies and now for months hardly a car…read moreavailable. Lied about rides to get covid vaccine. NO CARS AVAILABLE IS ALL YOU GET !!!!!!! If you choose this job then you should set up your car with a plastic barrier sanitizer and drive on. Many disabled are stranded lyft is no better. Thanks for running out the cabbies then leaving those who can't drive hanging no covid vaccine senior. Uber false advertising. Made covid vaccine and they said NO CARS AVAILABLE 5 times. Also jacked up prices so much now. Will deliver food but not get a senior for covid shot. Unreal. Hope you have your shot right in your butt so it reminds you of all the disabled people you left stranded from cancer check up medications that require recipients drivers license and food . You see disposable comes in many forms. Seniors disabled bottom of the list. How would you feel if your parent was in this situation and you were 3 states away. Wish you a healthy safe journey to all. God is watching all bless those that brave the front line fir those who are unable to walk miles to get what the stores and pharmacy's can not deliver.