The Verona St. Vinny's is one of my favorites, mostly because the store is clean and the staff are…read morefriendly. The selection is usually pretty vast and I enjoy coming here. I've gotten a great antique glass lamp, added to my depression glass collection, and it's a great place for nice picture frames and great women's clothing tops. Their shoe section is nicely organized by size, and they have good items pulled in their fancier cases up front. I think their prices are decent and I've not ever walked out with nothing.

Love going to St. Vinny's in Verona. Their staff is very friendly, especially Nicole. Yes, you…read morewill run into a uncaring person, but very seldom. You know those are people there for the paycheck. Good selection. I come with an idea in mind and find it or something even better.

Update: I've stopped coming to this location because of the customer service experience and the…read moreprices. Multiple times, I've had employees ignore that I was at the front waiting for several minutes for checkout -- like they have looked at me, made eye contact, and kept doing their task without coming to the front or contacting anyone else to do so. They also don't wrap fragile items even if I ask them repeatedly to wrap fragile items and throwing them in thin fabric clothing doesn't cut it. I'm always wary about this and now I carry packing paper to do it myself in the car afterwards, which is ridiculous with Goodwill prices. They clearly use Google lens to make pricing decisions based on active listings, not actual sales. They get their merchandise for free, so the significant up charges and pricing make me angry and feel exploitative, at minimum. I have found other thrift stores and don't go here much anymore.

This is a very clean Goodwill. They have items organized nicely around the store. The bins of…read morelittle kids clothing items is a bit clunky. Much easier to find sizes when they had them hung up on racks. There was a large variety of household items and Christmas stuff (1/2 off). I love the drive-through donation drop off here. We had a truckload of stuff, so this made it really easy to drop off stuff and then head into the store right after. The staff was super friendly and helpful. Their prices on gently used stuff is pretty great. Perfect for Halloween costume time and for ugly holiday sweater season. You don't feel like you are breaking the bank when you want to wear something only once.

Refused to look at my donations because they said the donation center was closed even though I was…read morethere 30 minutes before the poster closing time for the donation center.

Kind of a pain to get to from the Beltline, but fairly clean and organized. There's a pretty large…read moreselection of clothes, some furniture, and a more limited supply of home goods/shoes/toys. While helping my boyfriend browse we noticed a lot of shirts in the men's section were actually women's - it seems that any plaid shirt gets sent to the men's area, regardless of cut or Ws on the tags. *shrug* The best find on our visit was probably the toy section - there were a few vintage Fisher-Price pieces that were around $2 each - a quick search of eBay put them around $10-20. I kind of regret not picking up the FP radio just because it's a fun nostalgia piece. The checkout was efficient and the teens working had good customer service skills - eye contact, thank yous, etc. This location is a bit out of the way, but I may venture back sometime to check for more underpriced vintage goodies.

Lisa spent a great deal of her personal time helping answer my questions and offering her…read moreprofessional insight about a diamond ring I had purchased off of eBay. She was exceedingly pleasant, knowledgeable, and patient throughout all of our conversations, I would work with her again in a heartbeat

I was extremely impressed with Lisa's expertise today when I sold some jewelry to her. I have…read morenever seen such professionalism and knowledge in the field of gems and jewels as I saw in her. And her honesty is 100%! If something is good, she says so, but if it isn't she also tells you the truth. Everything is up front-nothing is hidden. I highly recommend her business to any who need this service- from appraisals, buying or selling jewelry. I will definitely use her business again!

Wonderful service on a last minute rush tuxedo order for prom. We can't thank you enough.read more

Completely ruined my sister's dress by cutting off way too much off of the outer layer. Dress looks…read moreterrible and owner won't admit her mistake by claiming she doesn't know how dresses are supposed to look and she did what she was told. Anyone with two eyes can tell that she did a completely terrible job. She did not reimburse the dress. Do not come here.