i have to say that we are totally pleased with all of our services with total pest solutions !! we…read morehave all of there services and james who does our yard and shrubs is absolutely amazing !! very friendly outgoing hard worker and always will take the time to explain things to me when i ask! he's very well knowlegeable of his job and does it above and beyond ! i would highly recommend total pest solutions for sure. we have had them for 5 years and never have had an issue at all. we have always been pleased. also i would highly recommend ruben for the termit and inside pest control i have never had an issue with anything and they stand completely behind there services .. so give them a call and i promise you will all say the same thing!! a very happy customer from the estates of auburndale linda & heather

I am extremely disappointed with the level of customer service I have received from Total Pest…read moreSolutions in Lake Alfred, Florida. After repeatedly calling your office, my calls were continually sent to voicemail, and I only received automated text responses instead of speaking with a representative. When someone finally answered the phone, the young woman I spoke with was rude, unprofessional, refused to provide her name, and showed no interest in addressing my concerns or finding a resolution. Before I agreed to sign a contract, I was specifically promised that multiple large bags of topsoil (up to three) would be brought to my property to repair the dead areas of my lawn. That promise was an important factor in my decision to become a customer. Instead, only a small amount of topsoil was brought, and even that was not applied properly to the front yard. I am now being told that adding topsoil is the customer's responsibility, which directly contradicts what I was told before signing the agreement. In addition, the technician who visited my property and his colleague did not document or complete what they had promised. Because nothing was written down, I am now being told that the commitment is not binding. I have even been told that I need to provide video footage from my home's security cameras to prove what was promised. That should not be the customer's responsibility. I requested that a manager come to my property to review the concerns in person, discuss what was promised before the contract was signed, and inspect the condition of my lawn. Rather than working toward a solution, I experienced resistance, aggressive pushback, and a lack of accountability. This entire experience has been frustrating and unacceptable. I became a customer based on the promises that were made before I signed the contract, and I simply expect those promises to be honored. I respectfully request that management contact me, visit my property, review the original commitments made during the sales process, and resolve this matter promptly. I hope Total Pest Solutions will take this complaint seriously, improve its customer service, and honor the commitments that were made to its customers. What they wrote me " Good morning, Sir, I wanted to clarify the situation regarding the bag of topsoil. The bag your technician brought was purchased with his own money as a courtesy. Topsoil is not a product that we stock or provide as part of our lawn service. When topsoil is needed, we typically recommend that the homeowner purchase it from a local store such as Lowe's or Home Depot, and we are happy to spread it during our visit. In this case, your technician was simply trying to help by bringing one bag at his own expense. He also did not charge you an initial service fee for the lawn. We did not cause the damage to your lawn, but we have been doing our best to offer guidance and assistance to help improve the affected areas. If additional topsoil is needed, you are welcome to purchase it, and we can spread it during your service. However, we cannot require our technicians to purchase these materials themselves, as providing topsoil is not part of their responsibilities or our standard service. I apologize for any confusion and appreciate your understanding. And after phone call very disrespectful from young female"

This company was recommended by a friend who had terrible lawn issues and was going to replace the…read moresod. She said they brought her lawn back. I decided to give them a try and my lawn looks amazing after six months. I was going to replace some areas and they said it was not necessary that they would be able to bring them back and they did. The service was very affordable for what they did. I also added their pest control service which has proven to be beneficial in preventing insects from coming into my home. I highly recommend them.

This is hands down the best pest control and lawn care company you can hire. We have had their…read moreservices for over 4 years now at our first home and now our second they completely revived our yard since we moved in 4 months ago at our second home where the yard wasn't in great condition at the time of purchase. The pest control is also amazing. We have a lot of pavers and had a huge ant problem when we moved in and after the first service 90% of the ants were gone and by the second service they were completely gone and I haven't seen any since. I have yet to have any issues inside the home either. Their office staff is so kind and helpful when you call and the pest control manager and the operations managers are so responsive and informative. It's amazing the quality of service you can get from a family owned business. My whole family has hopped on the Pest Patrol train since I started their services and are equally as happy. Beyond all this their pricing is fair and completely worth every penny.

we are vdry pleased with this exterminator very thorough very pleasant and a quick response each…read moretime we called them

I recently needed a Pest Company to come to my house to eliminate some rodents in my garage storage…read morearea. My first quote was $2800 which was absurd. I called Forex and they came for a third of the first quote and took care of everything. Traps were set and he even came on a Sunday to eliminate what was caught in the traps. So much appreciated when living out of town. I would recommend Forex to anyone. Great communication and customer service. Its hard to find these days. Thank u!!!

I have used the services of Rapid Response for over 15 years and am always satisfied. Steve is…read moreprofessional and dependable. He returns if there are any new creepy crawlers that appear. He is trustworthy and dependable and always available if there is a new problem in addition to his quarterly visits.

Always available when you need something. Very friendly and easy to deal with. Timely response and…read moreon time for appointments.

Excellent Home Inspector, saved us from purchasing what we thought was our dream home, but turned…read moreout to be an uninsurable money pit nightmare home. The Seller misrepresented numerous and serious defects in the home, including mold spores. Alex provided a thorough and detailed inspection, with excellent photographs and a comprehensive written report. Alex was professional, prompt, and extremely knowledgable. We learned that a comprehensive and honest home inspection is one of the most important steps in buying a home and we will never buy a home without Alex's inspection! Somethings can be repaired, but other things can not, such as hidden and life-threatening dangerous mold spores. We are extremely impressed with ABS Services, Inc.

I met Alex and Becky in 2014 through a buyer. Home Inspectors are key to a transaction. Alex and…read moreBecky are the best in the business with years of experience. I refer them to all of my customers and we're about do another inspection tomorrow. Ron Sprague RE/MAX PRIME PROPERTIES Winter Garden, FL 34787

My wife and I used this pest solution service for 6 months last year. We had ants in the house and…read morecockroaches in the garage. We found out the cockroaches were coming from the cardboard boxes in the garage, and we trashed them and used cockroach spray ourselves. Problem solved on the cockroaches. As for Nature Safe Solutions, we had them out several times and they sprayed and it did nothing. Every time they came over they made empty promises that the ants would be gone and they did not do their job effectively. What a waste of money this place was. We will NEVER use them again and we tell our friends to avoid this business.

I tried Nature Safe Solutions for the first time today and was very impressed. Mike, the technician…read morewas very knowledgeable and thorough and we anticipate using them again in the future for all of our pest control needs. Highly recommend.

This is a dependable company with affordable pricing and quality services! Definitely inquire.read more

Bullocks came out within the hour and remover a water moccasin from under my truck. Very quick…read moreservice and really knew what he was doing. Great job!

Service Requested - Very Professional & Nice. Only…read moreexterminator I ever call. Recommended

These guys are fantastic. I had given up hope on my parents home in Kissimme. They had a terrible…read moreroach infestation. I tried Terminix Orkin all the major players. They were completely ineffective. Sam came to their home in a very cool truck. Came in and looked around and said no big deal. If you see the place I just came from you'd fall on the floor. He began his process and within 2 days there were no more roaches scurrying around at night and any other time. It's been 2 weeks and they are still not around. I have purposely baited them. Kept small amount of food on counter and they are gone. Thank you Sam. We are forever grateful