Quick response after initial inquiry and he was able to come out super fast, which we really…read moreappreciated. Very knowledgeable and took the time to explain everything. He even stopped by multiple times shortly after placing the boxes to make sure everything was working as it should. Professional, efficient, and easy to work with. I would definitely recommend to anyone looking for reliable pest services.

After reviewing a few pest control professionals, I decided on The Pest Cartel. Darryl came to the…read morehouse, reviewed my property, and completed the work needed. He is a well-mannered and professional young man. He appeared quite knowledgeable and sure of himself as he did the job. He also explained what he was doing a what chemicals he was using and why. He'll be coming by on a quarterly basis to keep my property as pest-free as possible. Highly recommend him.

If you are looking for someone who combines technical expertise with genuine care for their…read morecustomers, Sean with Superior Spray Service is who you want handling your pest control needs. His attention and commitment to excellence truly sets him apart, and I highly recommend him as one of the best individuals to deal with. Definitely gave true customer service from start to finish.

spray tec sprayed during a windstorm killing all the plants along the walkway and the front of the…read morehouse. i calld twice to repot this. left 3 messages and no one has called back.

First time manufactured home owners and we wanted to make sure there were no termite issues so we…read morecalled Country Boys. Thankfully no termites! Steve was super nice and explained in detail to answer any questions we had. What a tough job getting under the house - he did great!

Country Boys technician Will Wolford is always on time & dependable & professional. He has been…read morekeeping my home free from bugs for 3 years now. Thanks Country Boys!

No pests or bugs since Zeb has been spraying. Much better than when I tried to do it myself.read more

Coleman is the best! He goes above and beyond and takes very good care of his customers…read more If I could I'd give him a 10!!

I am extremely disappointed with the level of customer service I have received from Total Pest…read moreSolutions in Lake Alfred, Florida. After repeatedly calling your office, my calls were continually sent to voicemail, and I only received automated text responses instead of speaking with a representative. When someone finally answered the phone, the young woman I spoke with was rude, unprofessional, refused to provide her name, and showed no interest in addressing my concerns or finding a resolution. Before I agreed to sign a contract, I was specifically promised that multiple large bags of topsoil (up to three) would be brought to my property to repair the dead areas of my lawn. That promise was an important factor in my decision to become a customer. Instead, only a small amount of topsoil was brought, and even that was not applied properly to the front yard. I am now being told that adding topsoil is the customer's responsibility, which directly contradicts what I was told before signing the agreement. In addition, the technician who visited my property and his colleague did not document or complete what they had promised. Because nothing was written down, I am now being told that the commitment is not binding. I have even been told that I need to provide video footage from my home's security cameras to prove what was promised. That should not be the customer's responsibility. I requested that a manager come to my property to review the concerns in person, discuss what was promised before the contract was signed, and inspect the condition of my lawn. Rather than working toward a solution, I experienced resistance, aggressive pushback, and a lack of accountability. This entire experience has been frustrating and unacceptable. I became a customer based on the promises that were made before I signed the contract, and I simply expect those promises to be honored. I respectfully request that management contact me, visit my property, review the original commitments made during the sales process, and resolve this matter promptly. I hope Total Pest Solutions will take this complaint seriously, improve its customer service, and honor the commitments that were made to its customers. What they wrote me " Good morning, Sir, I wanted to clarify the situation regarding the bag of topsoil. The bag your technician brought was purchased with his own money as a courtesy. Topsoil is not a product that we stock or provide as part of our lawn service. When topsoil is needed, we typically recommend that the homeowner purchase it from a local store such as Lowe's or Home Depot, and we are happy to spread it during our visit. In this case, your technician was simply trying to help by bringing one bag at his own expense. He also did not charge you an initial service fee for the lawn. We did not cause the damage to your lawn, but we have been doing our best to offer guidance and assistance to help improve the affected areas. If additional topsoil is needed, you are welcome to purchase it, and we can spread it during your service. However, we cannot require our technicians to purchase these materials themselves, as providing topsoil is not part of their responsibilities or our standard service. I apologize for any confusion and appreciate your understanding. And after phone call very disrespectful from young female"

We Are So Thankful For Total Pest Solutions and Osmany has been a Blessing to Us and Very Helpful,…read moreAwesome Customer Service we Always Request with Osmany cause we Trust him with any pest issues we have, friendly and helpful

Don't let these guys do your pest inspection they not only missed a termite infestation in one spot…read moreof the house we purchased not even two spots in 3 seperate spots in the house were active termites were. They're response there was no way of us knowing. Then what are you good for?

Always receive excellent service from Jacob! He is fast, efficient, friendly and professional!! I…read moretrust Family Pest to take care of my pest problems! Since being on a quarterly schedule...our pests are kept at a minimum. I highly recommend Family Pest Services!! Thanks!!

My wife and I used this pest solution service for 6 months last year. We had ants in the house and…read morecockroaches in the garage. We found out the cockroaches were coming from the cardboard boxes in the garage, and we trashed them and used cockroach spray ourselves. Problem solved on the cockroaches. As for Nature Safe Solutions, we had them out several times and they sprayed and it did nothing. Every time they came over they made empty promises that the ants would be gone and they did not do their job effectively. What a waste of money this place was. We will NEVER use them again and we tell our friends to avoid this business.

I tried Nature Safe Solutions for the first time today and was very impressed. Mike, the technician…read morewas very knowledgeable and thorough and we anticipate using them again in the future for all of our pest control needs. Highly recommend.

Had dry wood termites in my mobile home. They came right out and treated it. Great service, Austin…read morewas great. I thought it was a fair price. Looking forward to the follow-up to make sure the little suckers are dead.

They have treated 2 houses for us. The first was termite free after the follow up inspection. The…read more2nd was more challenging, but they came out for follow ups until the house was clear. Technicians were friendly and professional.