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    SW Technology Solutions

    5.0 (1 review)
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    Security monitoring services

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    7 years ago

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    Uxari

    Uxari

    3.1
    (30 reviews)

    Do you have any idea how difficult it is to change a first impression?…read more Let me tell you (OK, I won't) about how *much* I disliked my initial experience with Vitex and our new smart home - all because of one of our first salesmen. That said, ROBERT (as well as some other techs over the past year or so) significantly changed that first impression. Robert was the first tech, however, to go WELL ABOVE AND BEYOND when he added power and a lanai camera for us last week, as well as updated our ACE Module. Robert knew just when to ask another tech (Tim) for assistance (when crawling around in our rafters) rather than leaving us in the lurch. Robert was friendly yet efficient. No wasted words, but willing to listen and he was responsive. Robert even remedied the train wreck inside our hub cabinet using only zip ties! One of the most important things to me is getting solid response and help when I need it - and having a feeling our home security needs have been met. Every time I've called Uxari I've had great customer service on the phone. Uxari's service after the sale has been great, and I feel confident my home is secure. I've almost forgotten old what's his name...

    Do Not do business with UXARI, Had several customer related issues with them around 8 weeks ago…read moretheir customer service was terrible to begin with and as a customer since March of 2021 was very surprised how bad they have gotten, 1st. in order to resolved a technical issued we had to pay a service aggreement even to get service support of $30. a month which we said no , 2nd. they came to service "of course another fee for the service call and another charge for the panel new battery" our alarm panel due to changing our internet and in order for us to get the new alarm panel it will cost $500. outright or $380. but be forced to a 36 months contract we opt to keep the old panel since we felt that as a loyal customer it was very concerning all these fees and nickel and dime from Uxari, well we did write a concern here on YELP and guess what they call us every day until they said NO PROBLEM we will do the new panel for $380. and no 36 months service agreement but take the YELP review down, so we did take it down and then ZERO No calls No service call to come and install the new panel ZERO almost 7 weeks later and nothing from Uxari they jsut wanted us to take the review down and is business as ussual for them.... now they call and said they want for us to pay for the technical service agreement of $30+ tax a month for 12 and sent us a bill for $385.. they are making it very obvious how money desperate they are.... We will NOT do any more business with them once our contract end in March since we have always paid them ahead for a full year service...

    Sofla Technologies

    Sofla Technologies

    5.0
    (1 review)

    my family fought for 6 years with terrible wifi in our house due to our house having concrete…read morewalls. Poor tv streaming,computer connection, phone, tablets ect. I found Manny working on a house across the street from my house and asked him about the problem im having. He came over looked at my house and recommended a wifi mesh system. I had him install it and no longer have any issues. Manny does great work and is VERY knowledgeable. Don't bother wasting your money on wifi extenders they don't work. Call Manny and find out what will really fix it

    From the owner: At SOFLA Technologies, we help homeowners turn their houses into beautifully connected living…read morespaces. Based in Naples, we specialize in smart home systems that blend cutting-edge technology with elegant design—making your lighting, shades, music, security, and home theater work seamlessly together. What makes us different? We listen. We take the time to understand how you live and what matters most to you. Then we design a system that’s intuitive, reliable, and tailored to your lifestyle. Whether you’re building a dream home or upgrading your current space, we’ll guide you every step of the way—from design and installation to ongoing support. We’re licensed, insured, and committed to quality over volume, which means your project gets our full attention. With SOFLA, you're not just getting smart home tech—you’re getting a trusted partner who cares about the details as much as you do. Let’s create a space that’s not only smarter, but truly feels like home.

    SW Technology Solutions - securitysystems - Updated August 2026

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