The salesman came out and we discussed the type of fence that we wanted to keep our animals safe…read moreand inside the yard. Although we had to wait a little bit of time, we are extremely pleased with the quality and the workmanship that went into our unique product everyone was extremely courteous, and the job was well done. It will be finished soon, we are just waiting on the custom doors. It is worth every penny.

Building a home in Naples during these crazy times can be very challenging to say the least. It is…read moreoften difficult to get quality contractors to even show up for a quote, never mind follow through on what they promise! When it came to our temporary fence needs and more importantly the final pool fence though, I cannot say enough about Russ Carter Fence. The fact that our project went so smoothly is so critically linked to the performance of the Russ Carter team. Russ professionally and methodically took me through every step of the process and made sure I had a thorough understanding of the expectations. He was always available, always super pleasant and is a true professional who takes each project seriously. All of the other key members of the team were seasoned professionals who clearly know their craft as well. Their approach to working with their client was so refreshing and appreciated! Kelsey was fantastic at every step of the way. She answered each of my 1 million questions and worked so hard with her team to schedule the different facets of our project to help me meet my schedule and deal with all of the many requests from the city. Ricardo and his team on the install side were absolutely perfect in every way! There were some difficulties on my site that I needed quite a bit of input and creativity to resolve, and Ricardo was outstanding in every way! He worked closely with me, dealt with a few stressful items with ease, and was a pleasure in every way. He knows his work, is calm, cool and collected, and has full control over his crews. Maybe most importantly, he always showed up when he said he would. Unfortunately it seems like more often people take the time to write reviews when they have something negative to say and don't do it often enough when a complementary one is warranted. It is very important to acknowledge the fantastic job the Russ Carter team did and how well they performed, every step of the way! Thank you for everything...

A very simple yet important tack welding job to repair an otherwise broken…read more patio chair. Ernesto had me take the chair in immediately and fixed it beautifully that same day. Excellent work, service and response. Terrific company!!

Had a problem with my RV which required some welding in place since I could not move it. Ernesto…read morewas excellent to work with, very responsive and timely. His welder did a great job. I highly recommend this shop. Frank Armock

When I first contracted with Pool and Deck, their payment schedule required the final payment to be…read moremade before the job was complete. Pool and Deck answered my objection, as you know where we are. Yeah, but it was a huge leap of faith for me. They held our hands throughout the entire project. With a project this big, you are going to have problems, and it's how they respond to the issues that make this company special. I can only tell anyone worried about this company that they work hard to take care of you, as do their employees. Balen Molina was our project manager. I would recommend her to anyone. She is dedicated to her job and her customers.

Excellent experience from start to finish! Mark and Edrik demonstrated exceptional professionalism,…read moreskill, and attention to detail. They consistently showed up on time and completed the project within the agreed-upon timeframe. Prior, during and after the project they maintained excellent communication and were always responsive to our questions and concerns. Their professionalism and ability to effectively communicate made the entire experience pleasant. I highly recommend Pool & Deck Concepts to anyone looking for a skilled and reliable pool construction/renovation company. Thank you Mark & Edrik!

Had these folks out to replace a couple screens after a storm. They left discarded screen material…read morein our gardens and managed to break one of our landscaping lights that cost me even more money. They did a half assed job with the screens too. There are a couple corners where the screen material is loose and looks like hell. Find somebody else, not worth the money!

came out and did estimate on may 16 2023 quoted us and asked…read morefor deposit. work was finally scheduled in July after many calls to find out when it will be done. deposit is conveniently non-refundable. came out and completed half the job that they committed to, now end of august, can't get a call back. I feel bad for the receptionist that i keep getting frustrated with because NO ONE CALLS BACK!! You have my money, when are you going to do the work since you won't refund me?

Excellent service, friendly phone response from Tammy, and they are loyal to our community,…read moreemployees stay forever which to me is a reflection of how a company alsotreats their clients.

The worst! Unresponsive and unprofessional. Enough said. Word of advice: Don't waste your time.read more

Awesome company to work with!! Highly recommend!! Gerald Buck in sales was so helpful and…read moreresponsive to assist us. Jim our installer was amazing, very patient and did a wonderful job explaining and insuring our system operated properly. Lastly our outdoor lighting installation was completed neatly and professionally!! Outstanding job and highly recommend this company!!

Horrible customer service and incomplete work. Vitex Uxari is a terrible company. The field…read moremanager was incompetent and two conversations with management yielded nothing. This is a clown show. Stay away.