Chris is awesome! We've Come in here for a couple pairs of sunglasses and a repair and he's been…read morethe lone warrior working in this location each time. He's very friendly, knowledgeable, and knows how to do the repairs that are needed for glasses. This location has a wide variety of luxury sunglasses so you will probably find something you like within your price range.

DO NOT ORDER CUSTOM GLASSES AT ANY SUNGLASSES HUT!! The staff here was fine but they convinced me…read moreto order custom ray-bans that were delivered to me with the arms so far out they basically fell off my face. Let's be clear, Luxottica owns sunglasse hut and ray-ban. Took them to both this location and in Grand Rapids, the guy here really screwed up the frames even more trying to melt them. The staff just was spitting out that they can't take returns on custom frames. Spent $300 and could not wear my custom frames. They did nothing to correct this. This company does NOT stand behind their own product!

I just went and bought a pair of Oakley Flak XL 2.0's and I LOVE them. These were in their huge…read moreclearance section and they were normally 233$ and I got them on clearance for 138$! They are prism polarized glasses and I am in love with them. The nice lady that helped me made me make the right decision and gave me a couple options for what I was looking for. I really enjoy this store and you should go there if you are looking for Oakleys!

Bought a pair of sunglasses from this location in Great Lakes Crossing. I bought them before…read moreChristmas for myself. I was undecided between Oakley and Maui Jim, so I bought both pair so I can take them home for my wife's opinion. We both liked the Maui Jim's better so we decided to return the Oakleys. When I purchased the Oakleys they were running a Friends and Family sale. No mention of the restrictions on Friends and Family, just a better price. I go to return the sunglasses and Justin the manager said they can only do store credit on Friends and Family sale items. I was a little shocked since I just spent 300 dollars on these Oakleys. I asked where this policy was stated. He said this should have been told when I made the purchase. I notified him that this information was not communicated and I read nothing on the return policy that is located on the receipt that states this either. I then had to wait for him to read the entire fine writing on the receipt, which I felt he was trying to force me into a corner and stand behind his statement. After Justin couldn't find this information, he decided to complete the refund. I would understand if an item was on clearance and not allowing refunds on those items, and items without a receipt. But when you hold a "Friends and Family" sale on all regular price items, why would you have this policy? Isn't that trapping the customer into not getting a refund on any return? This is poor and unethical business in my mind so buy at your own risk. I, for one, will not be back into that store which is too bad because I was diggin' the new Ski goggles that have the Heads Up display in them. Guess I will steer away from Oakley. If you have any questions about this review, please feel free to contact me at YelpReview10@gmail.com. Thank you

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

Dr. Joe was great! He explained everything and walked me through what each test was looking for.read more

Really cool to see a proper optical boutique in Michigan. There's maybe two others anywhere near…read moreDetroit, and this one seems like the best for selection. Shop upcharges a pretty standard amount, but fitting and warranty come with that, both of which seem pretty great. Steller service - personable, thorough, and customized. No complaints with initial purchase or product. If you want some cool luxury frames, even just once in your life, this is the place to do it in this area. Location: 3* Convenience: 4* Service: 4* Product/quality: 5* Aesthetics: 2*

All of my experiences with "Shades Optical" have been positive. I've purchased prescription…read moresunglasses from them as well as my primary eyeglasses. The staff is always friendly and professional. They seem to always go out of their way to ensure my issues are addressed. They have become my "go to" location for glasses (as recently as today, 08/13/2026).

Everyone there is kind and helpful Most importantly, the…read moredoctor does all of the tests you don't have different people doing tests and then you see the doctor . He does the testing himself and then shows you and speaks to you about it. I highly recommend going here as opposed to LensCrafters or anywhere else. They work with your insurance and give you the best deals possible. They also have a great selection in glasses.

Dr. Bloch is the most competent optometrist I've worked with. I've been very impressed with the…read morecare that I've received from all the staff.

I saw a Female Doc at See & she was sharp as a pin! The store Mgr David was right on as well. An…read moreinspiring team who were professionals with out making you feel uncomfortable. A greatchoice for exam as well as I wear! top notch

Dave is the best! He always is informative, friendly and helps me choose the best glasses for me. I…read moreenjoy talking with him and seeing what new glasses he picks for me this time

I bought a pair of Maui Jim's over a year ago and one of the arms disconnected from the hinge…read more Celina, the Sales Manager, replaced them w/a brand new pair, free of charge. Great customer service! Thank you.

We always had great experiences and service here in the past, but there has been some personnel…read morechange recently and we've been treated very rudely. We definitely won't ever be back, and if you're reading this looking for an optometrist, save yourself some time and dignity. There are plenty of eye doctors around that will treat you with respect. This place doesn't deserve your time or your money!

This is really a great place, I've gone here two years in a row and both experiences have been…read moregood. I especially like the new doctor that they have, he is very friendly and helpful. This place is refreshing and I don't have to stress about billing, everything is very straight-forward, no hidden fees (which in my experience is not always the case with eye care). Highly recommend, will be going back!

My info was used by an employee to gain insurance benefits for God knows what…read more 2 phone calls to location revealed they knew who previous employee was & each time they ended the call... Each call has been recorded & I'd like an attorney to contact me.... My information has been used for illegal gains & 20/20 vision clearly knew about it! Listen to the recordings.... Also, they know the guy, because in the recordings , they all about new about him and even alluded to get me to say his name by asking and inviting the first syllable first letter of his name . The same guy they fired . So the new all about it ! God only knows how much more they've been using from my information to pad their accounts . Like I said God Only Knows until we actually have a proper investigation !

Enjoyed the entire experience at 2020. Dr. Dolan was very informative and personable. Had a ton…read moreof really nice frames and I ended up getting 2 pairs the staff was really fun to work with and knew exactly what looked great on my oval face. Highly recommend this store thank you 20/20 Vision