My body oils oxidizes my silver necklace anytime that I wear it. I have had it cleaned many times…read moreat other jewelers and at home. There was always some residue that wouldn't come clean. I explained that to them and they advised me not to worry about the result. They charged me $50 for the cleaning which was higher than the $25 I usually pay but it was worth it. My Tiffany necklace sparkles like new. So much, that I gave it to my daughter so that I won't oxidize it again.

Took in three pieces for updating. My platinum wedding band and engagement ring for resizing -…read morethey noticed that one of the bars holding a baguette had worn down and should be replaced. Also took in my FIL's diamond ring, left to my husband - one diamond was replaced, every prong was retipped and missing sapphires were replaced with gold. Each piece was returned in their sparkling beauty and we are so please with the results. THANK YOU FOR TREATING OUR PIECES WITH SUCH RESPECT. Highly recommend.

Good customer service i recommend the whole staft they always on time and they get me right all the…read moretime

It has very good pieces some of the stones that they use VVS and even on a moissanite is great but…read morethe price is as most jewelry stores I totally outrageous the markups that they have and especially here is just too much

I bought a very big ring, for the love of my life from your store. This would not be happening had…read morewe not had Stella D'Orazio work with us. It was pure chance, but it mattered to us in a big way. It had to be: right ring, right price, right sales person, right day, and then some magical grace sprinkled in. My girl friend and her family are very schooled at buying jewelry. They are fussy. My family doesn't buy jewelry, so this was all about her. And she was nervous. She was going to have her family jeweler to make our ring. I encouraged her to stop in a few places with me just so see what we would see. We stopped at four places before we came to Trabert & Hoeffer and I said to Les, "Let's stop in here. Remember, we are not looking for a ring; a ring is looking for us!!!" And there it was. But the bottom-line is this: if Stella D'Orazio had not been our guide and ring-therapist, WE would not be getting this ring. We loved her. She was kind, gracious, direct, informed, and SHE LISTENED. She cared about us, but more importantly she cared about Les. So thank you. You are lucky to have Stella working for Trabert & Hoeffer.

I had a terrible experience at Trabert & Hoeffer. My husband bought my engagement ring there in…read more2013, and it is lovely. It has now been 5 years, and it needs a lot of repairs. Last year, it was so warped that I couldnt get it on my finger. They charged my $185 to get it resized. This year, I could tell that the prongs were loose. It was catching on my clothes, and the diamond felt loose. I went in and dropped it off in order to get an estimate, and they called me back and told me it would cost $550. I was shocked, not only that the repairs would be so extensive in only 5 years, but that they would not stand by the quality of their work and cover the repairs. They looked at me in bafflement when I questioned why they wouldnt cover the repairs as basic maintenance, and Estelle actually laughed out loud at me. When I eventually took my ring to Denise Ferro at Windy City Diamonds, she told me that she could fix it for $180, and was also shocked that the made the ring so poorly, and then wouldnt stand by their work. I have split prongs on my ring, and she informed me that they werent even technically split prongs, but were single prongs that had been cut to look like split prongs. Do not shop here. Some of the workers are nice, but most, especially Estelle, are rude and treat customers badly. The work is not high quality, and they charge extensive amounts for repairs that occur from basic wear and tear. I was extremely disappointed in this store, and will never be returning. Do yourself a favor and go to Windy City Diamonds.

Saw this place on TikTok. LOTS of jewelry. Lots of deals. I haven't had an issue with the quality…read moreso far (it has been 2 days of wearing the same ones). Staff is SO kind and helpful. This girl gave me this cute basket while shopping around. I wish I could have spent more time here, it was so fun and there were so many options.

Went during Valentine's Day. Very small space, extremely crowded due to the holiday. Vast selection…read moreof jewelry, the items ranged from traditional to trendy. I ended up getting a jade necklace along with red bracelets. Everything was pretty pricey! The bracelets were 3 for $10 & the jade necklace was $45. The jade could've been a good $20 but it was cute so I got it. All in all the service was well, friendly and accommodating.

She was delightful and so helpful. Even set my watch to the right time when returning it. Overall…read morelovely experience and highly recommend.

I was SO happy they got my Mothers wedding ring off my finger before work! Thank you!read more

I've been going to LaBelle for a couple of years now. I was soooo happy to find them! They have…read moredone engraving on a gold bar necklace, fixed broken chains, re-sized rings, customized a gold necklace with adding a drop diamond, and my most favorite, re-designed my engagement/wedding ring into something extremely innovative and dynamic!!! Rula and Lãna are so fun to talk to and their pricing is very up front with no hidden costs. All of my items have been done on time and with great detail and craftsmanship! They have a jeweler named Archie onsite and he is nothing less than phenomenal!!! One day I came in to re-design my wedding/engagement ring with a hand sketch. I had one larger diamond that we put into a different ring and then 18 smaller stones with varying sizes. Archie took a Diamond out of my Mom's necklace and added that to my design so there would be 1 larger stone in the center and then precisely put the other 18 stones around it. When I came to pick it up I was in awe of how perfectly he lined everything up!!! He had melted down my gold and completely updated my setting! It turned out way better than I could have ever imagined, he exceeded my expectations! If anyone is looking for a friendly, honest, professional and excellent jeweler, stop in and see them, they are truly the best! I enjoy visiting with them every time I have a project!!!! I hope to be back there soon!

LaBelle is a friendly, neighborhood jewler, they have a great selection and will work with you on…read moredesigning your unique pieces. I can't wait to see the engagement ring my daughter and her future fiance will design with this jewler. The pieces I have purchased are very distinct and beautiful, I always get compliments on my jewlery.

Great customer service! Both my engagement ring and wedding bands were picked here. Every visit has…read morebeen a five star one. I was so indecisive about the wedding band, going there multiple times to try different ones on and spending hours there. Never once did I feel rushed or ignored. They were just as commited in finding me the right fit. Their ring selection is gorgeous. Definitely my go to place when it comes to jewelry.

I brought my watch in for what should have been a simple bezel replacement. They sent it out for…read moreservice, and it took about three weeks to get it back. Unfortunately, when it was returned, the bezel was not properly centered. When I pointed out the alignment issue, I was told that I had already taken up enough of their time and that I should take the watch somewhere else. I found that response very unprofessional and disappointing. To their credit, they did not charge me for the service. I have used this business several times in the past without any issues, which made this experience especially disappointing.

I reached out thru Yelp to find a jeweler locally who could solder my wedding rings together and…read moreEternal Jewelers responded pretty quickly . They gave me a price for the job , I reached back out asking when I could come in and he said as soon as I wanted , I was passing it up so went in . What nice people to talk to !! My rings were done within a hour and came back to me looking brand new , buffed and cleaned !! When I went to pick it back up my husband brought his watches with and they fixed the battery and link while we waited ! I lived a few miles from here for the last 18 years and never seen this place . I have found a new local jeweler , I totally recommend stopping in here for jewelry needs !!

Everything went well! Owner is very knowledgable, fair, friendly,and honest. Not just a good…read morejewelry store, but a good neighbor as well. I'd be very happy to go back. This store stands out among others in that they are extremely ethical and caring for their customers. I've seen that they have moved location to the area around Harlem and 159th in Tinley Park. Hope they will be re-opening soon.