They came to my office the day I called and rekeyed the facility for me in an hour or two. The service was friendly, fast, and affordable. I will be using Sutton's again for sure. read more

We have been using Kevin for over 10 years to change locks on our personal and rental homes. He is always willing to come out at times that are convenient for us and he is never late for an appointment. He goes over and above to make sure everything is working properly. We have never had a problem with any of the work he has done for us and his rates are reasonable. read more

Kevin Sutton responds quickly and capably to our phone calls and text requests. He was flexible and able to provide service at our house with 24 hours. He also recommended high-quality products and was able to install them efficiently. We would use Sutton's again and recommend them to others looking for a reliable, efficient, and knowledgeable locksmith. read more

Locked my keys in my car late at night. Sutton was up and there to fix it quickly. He's a kind guy and helped me out in a bad situation.

He helped open my front door after accidentally getting locked out. Very fast and friendly. Would highly recommend.

My job was responded to on the Saturday of Memorial Day weekend. And boy was I made aware of this. "You're lucky I answered the phone bc no one else would let you in on MDW" Quick and efficient service, but made me feel horrible read more

I called the shop looking for help and all whomever did that answered the phone was do their best to make me feel stupid (despite that I remained polite and courteous although he didn't deserve that respect). I find it interesting that they don't service Hanford given the layout of this area but ok. He was asking me questions but wasn't listening to my reply as I was trying to explain that what he was suggesting I had tried. Instead of getting to the point quickly that he was unable to service (rather unwilling) my area he kept me on the phone. He says he was trying to help but I only heard the ridicule in his voice. And then I hung up with him telling me it's too much and it's Easter Sunday, but your hours posted are 24/7. Horrible experience read more

Recently used Mr. Sutton to open our safe. Lovely man and did excellent work. Highly recommended.

Same day service! Very friendly and got the job done quickly!! My key broke in our front door and Sutton's arrived at my work quickly. read more

Sutton's Sierra Lock & Key - Keys & Locksmiths Near Me

So it's mid-day Sunday in June in Visalia, and the dog was locked in the car (with the A/C going, thankfully). We called AAA roadside and ended up with long phone wait times and then, a never-ending series of delayed ETAs... even though we tried to impress urgency on them. Over 2 hours later, we were still waiting and getting increasingly concerned, with no help in sight and no contact from the AAA-dispatched driver. We called Sutton's, the only Visalia-area service advertising 24/7, and left a message. Kevin called back immediately and said he could be there in 5 minutes. He was there in 3, and got us unlocked--to our immense relief and gratitude. read more

Thank you Kevin Sutton for doing such a great job Changing my locks. It was a pleasure sharing life and enjoying the company as you worked! All you people in Visalia and Tulare County, call Kevin when you need a Certified Locksmith or Security Consultants! Aloha Captain Stan Howard IRS ENROLLED AGENT read more

Left to the grocery store, came out, placed my groceries in the back trunk, closed my trunk and realized I'd locked the keys in my trunk lol, called this place and the guy was super awesome! Came a lot quicker than I thought, got my car unlocked less than 8 mins. I think I'll switch back to my neon Nike hot pink lanyard again lol. Super cool guy! Thank you!! read more

Don't even try calling this business. Whoever I spoke to has a complete disregard or lack thereof communication etiquette. The owners of this business needs to invest in customer service training. I'll look to spend my money elsewhere. Regardless of your experience, you need to work on the way you speak with prospective consumers cause you just lost business... bro. read more

Great locksmiths. They were able to help me make a copy of a broken key. There is a bit of art to that. The new key works better than the original. read more

I turned to Yelp when looking for a local locksmith and Yelp was right again. There's a reason Kevin/Sutton's has all 5 star reviews. He did a re-key job for me and went the extra mile to make sure all of my locks, door hinges, etc were in good working order. Gave me a ballpark amount via phone and came in under that. I couldn't be happier. read more

Yes. He is the best. He came on time, and did the work professionally. If you ever need any locks done at your house, he'll come out and do the work. We highly recommend them! read more

5 stars only because they don't have a higher ranking option, Sutton's Sierra Lock and Key came to the rescue and I was very pleased with their fast and professional service, they went above and beyond in helping me get my locks in order. I strongly recommend Sutton's for your next locksmithing needs!!! Because of his service I had the first sound sleep in over a week, you can't put a price tag on peace of mind. read more

Amazing service! My grandmother locked herself out and Kevin was the only service who was able to help us with short notice. Came out as soon as he can and got the door open with out any damage. Great prices for the service! I would recommend you reach out to Kevin before looking around. Support small and local business. read more

The locksmith is a very friendly fellow and was quite the champ for making it out at 11pm to help my fiancé and I get into our home that had an unusual situation with a busted lock. His prices are reasonable and I recommend him for any emergency lock-out situations. read more

I stupidly locked myself out of my house two weeks after moving to the area while my wife (and our only other key) was out of state. Gave him a call and he was out within 20 minutes and had the door open within a couple more. He told me on the phone he would only take cash or check, and luckily I had the cash on me. I don't know if $50 is the going rate for this sort of thing, but I paid it with a smile. read more

I managed to lock myself out of my house over the weekend and Kevin came to my rescue. He very quickly was able to unlock the door so I wasn't locked in the back yard! read more

Great service was stranded on a Sunday when most lock smiths let the voicemail answer this guy was great he was out to my house in thrity min and in my house in ten very nice guy read more

I got into a jam on Sunday. I called Sutton's and he was there within a half hour. Got me out of a big jam! Great service!

Kevin is awesome! It's a quick and fast service. I locked my keys in my car and he was at my location in no time.

Old broken AC unit had a lock on it. I've never heard of such a thing. (Just bought this house). Anyway, AC tech couldn't work on it until I got it open. Kevin came out within the hour. He had a box full of old Ford utility keys, and "voila", he got it open. Very friendly, Christian, good sense of humor! read more

Kevin came out and after trying to match the part he went the extra mile to pick one up. I believe he could have used one that worked but was not the perfect fit. He came back and repaired my front door dead bolt and although he spent extra time obtaining the part charged a more than fair price for his time and effort. I would be very comfortable recommending him. read more

Kevin is great. Meant to write this review a few months ago but with a move, we got busy. But me remembering to come back & write a glowing review after all this time reveals how grateful I was for excellent service. We bought our home and needed 6 locks re-keyed. He was quick, appointment within a day, very knowledgeable, and made recommendations without any pressure. AND he oiled our door hinges at no charge because as he said "I know that's going to start annoying you if it's already annoying me". Lol. He also let us know types of problems we may encounter with the locks and types of doors we had. He explained how to maintain the locks so that they last longer (they are apparently expensive to replace). He also let us know there was some warping in one of door jams so we may want to get that checked out by someone experienced and the deadbolt hole may events need to be redone. All this knowledge, friendliness, and reasonably priced service makes me not hesitate to recommend Kevin for any of their locksmith needs. read more

I locked my keys in my car, he was here in 15 minutes and I was driving home in three! I'm grateful for his 24 hour service it was a pleasant end to a stressful experience. read more